All reviews

Rating Breakdown

  • 5
    94% (284 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2023

this app is very useful, I was looking through tones of apps and just did not really like what I had seen, I found this app on another website and added it to mine, there was some changes I needed to make so I sent the help team a message (they took 2 seconds to get back to me). thye made the changes in 48hrs and I loved it

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience! We're delighted to hear that you find the Inkybay - Product personalizer app very useful. It's fantastic that you discovered us while exploring various options and that our app stood out for you. We're especially pleased that our help team was able to assist you promptly and efficiently. Your satisfaction is important to us, and we're committed to providing quick and effective support to make your experience with Inkybay - Product Personalizer as seamless as possible. If you have any more questions, or if there's anything else we can assist you with, please feel free to reach out. We're here to help, and we appreciate you choosing Inkybay for your customization needs!

5 / 5 Share

Oct. 26, 2023

Fantastic easy to use app, and costumer service best I seen for long time!

Store

CozyCot

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you find Inkybay a fantastic and easy-to-use app! Providing a seamless and user-friendly experience is one of our top priorities. It's also great to know that you've had an exceptional experience with our customer service. We aim to provide the best support possible, and your feedback is greatly appreciated. If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing Inkybay and for your positive review!

5 / 5 Share

Oct. 20, 2023

nice!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Overall way easier to setup than competitors and has many more features. Great subscription prices for anyone and support is fast and easy.

Store

Me2aTee

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words about Inkybay - Product Personalizer! We're thrilled that you found our app easier to set up and offers a wider range of features compared to our competitors. We strive to provide a user-friendly and feature-rich experience. We're also delighted you appreciate our competitive subscription prices and that our support has been fast and easy. Your satisfaction is our top priority. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and make your experience with Inkybay the best it can be. Thank you for choosing Inkybay and for sharing your positive review!

5 / 5 Share

Oct. 18, 2023

Amazing product not to mention extraordinarily prompt customer support

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your kind words! We're thrilled to hear that you find Inkybay - Product personalizer amazing and that our customer support has exceeded your expectations. Your satisfaction is our top priority, and we're committed to providing you with both a great product and responsive assistance. If you ever have more feedback or if there's anything else we can do for you, please don't hesitate to reach out. We're here to help and ensure your experience with Inkybay - Product personalizer continues to be exceptional.

5 / 5 Share

Oct. 11, 2023

Amazing support. Helped me every step of the way. Really appreciate their help

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

It's wonderful to hear that you've had an amazing experience with the support at Inkybay! Getting assistance every step of the way can make a big difference, and it's great to know that their help was much appreciated. If you ever have more feedback or questions in the future, don't hesitate to reach out. We're here 24/7 to assist you in any way we can. Thank you for sharing your positive experience!

5 / 5 Share

Oct. 10, 2023

Greate experience with Inkybay

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback! It's great to hear that you've had a positive experience with Inkybay! If you ever have more feedback, questions, or suggestions, please don't hesitate to reach out. We're here 24/7 to assist you in any way we can. Thank you for being a valued merchant of Inkybay!

5 / 5 Share

Oct. 2, 2023

We've been using InkBay for a couple of years now and it just works. Experimented with some other product customizers, but they just don't have the full set of features that InkBay provides. Customer service is also lighting fast. Only used the chat, but they respond within minutes and stay actively engaged until the problem is solved and it never takes them long to solve!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your valuable feedback! We greatly appreciate your continued trust in Inkybay for the past couple of years. We're thrilled to hear that Inkybay has consistently met your needs and outperformed other product customizers with its comprehensive set of features. Your satisfaction drives us to continue enhancing our app to ensure it remains your go-to solution. It's fantastic to know that you've had such a positive experience with our customer service team. Our commitment to providing fast and effective support is unwavering, and we're pleased to hear that you've had speedy resolutions via our chat service. Your feedback and support mean the world to us, and we look forward to serving you for many more years. If you ever have more feedback, questions, or suggestions, please don't hesitate to reach out. We're here 24/7 to assist you in any way we can. Thank you for being a valued member of the Inkybay community!

5 / 5 Share

Sept. 22, 2023

Very helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that you found Inkybay helpful. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help around the clock!

5 / 5 Share

Sept. 18, 2023

An ergonomic software, with great features ! The developers are really reactive if you are not comfortable with CSS. I recommend !

Store

Ma boutique

Using app

About 1 month

Developer Reply

Thank you for taking the time to share your feedback about Inkybay. We're delighted to hear that you're enjoying our software and finding it to be ergonomic with great features. Providing an intuitive and user-friendly experience is one of our top priorities, and it's wonderful to know that you appreciate our efforts in this regard. We're also pleased to hear that our development team's responsiveness to CSS-related concerns has been valuable to you. We understand that customization and design play a crucial role in your experience, and we're committed to providing assistance whenever needed to ensure your comfort and satisfaction. Your recommendation means a lot to us, and we truly appreciate your support. If you ever have any more feedback, questions, or suggestions, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you for choosing Inkybay, and we look forward to serving you in the future.

5 / 5 Share

Sept. 14, 2023

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 28, 2024

I have to redo my rating, as the app is very unreliable and the "support" team is lacking. There are simply too many issues with the app.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this wonderful review of InkyBay - Product Personalizer. We are delighted to hear about your satisfying experience with InkyBay. While the initial setup can sometimes be a bit challenging, we're pleased to learn that you were able to manage it. It's truly exciting to know that you're now ready to put it to use in real-life situations. We greatly appreciate your kind words about our technical team. We're also thrilled to hear that our support team was able to promptly address any issues you encountered within just 10 minutes. Providing efficient and effective support is important to us. If you have any further assistance, please don't hesitate to reach out. We're here to support you 24/7.

5 / 5 Share

Aug. 18, 2023

great customer service! they response urgently and do the necessary think when needed. they did good job

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback regarding the customer service at Inkybay - Product Personalizer! We're delighted to hear that you found our team responsive and quick to take action when needed. We're dedicated to providing the support necessary to ensure your satisfaction and success. If you ever have more questions or require further assistance, please don't hesitate to reach out. We're here to assist you. Thank you for choosing Inkybay - Product Personalizer, and we appreciate your kind words about our service!

4 / 5 Share

Aug. 15, 2023

This app offers great customer service and assistance. They are very patient and they have the option to set up a call where they will lead you through setting up your store. If you are tech savy this may work for you.

Using app

20 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback regarding Inkybay - Product Personalizer. We're pleased to hear that you've had a positive experience with our customer service and assistance. Our team values patience and is dedicated to helping our users, whether it's through patient guidance or setting up a call to walk you through store setup. If you have any more questions or need further assistance, please feel free to reach out. We're here to support you. Thank you for choosing Inkybay - Product Personalizer!

5 / 5 Share

Aug. 9, 2023

I found the application it offers to be very efficient, 100% customizable and with very efficient customer service. Very satisfied

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write this wonderful review regarding InkyBay- Product Personalizer. We are delighted to hear that you've found our application to be highly efficient and fully customizable. It is excellent to know you are satisfied with the features of our app. Our tech team is dedicated to providing top-notch customer service, and we are glad you have experienced that firsthand. If you ever have more feedback or questions, please feel free to share. We're here to support you every step of the way!

5 / 5 Share

Aug. 4, 2023

Un très bon outil de personnalisation de divers objets, textile pour mon cas, assez facilement personnalisable. Les devs sont présents via un chat intégré et peuvent agir en direct pour apporter des modifications si besoin (deplacer quelquechose, faire une traduction, etc... Je recommande

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour sur l'application Inkybay - Product Personalizer ! Nous sommes ravis d'apprendre que notre outil de personnalisation vous a été très utile pour personnaliser des objets, en particulier des textiles. Nous sommes heureux que vous ayez trouvé l'outil facilement personnalisable. Nous sommes également ravis que notre équipe de développement ait pu vous aider en temps réel via le chat intégré, en apportant des modifications directes selon vos besoins, que ce soit pour déplacer des éléments, effectuer des traductions, etc. Si vous avez d'autres questions ou besoins, n'hésitez pas à nous contacter. Nous sommes là pour vous aider. Merci d'avoir choisi Inkybay - Product Personalizer et pour votre recommandation !

5 / 5 Share

Aug. 2, 2023

Heel goed geholpen aanrader voor iedereen! BESTE ONTWERPtool tot nu toe. Heel goed geholpen aanrader voor iedereen! BESTE ONTWERPtool tot nu toe.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Bedankt voor je positieve feedback over onze app, Inkybay - Product Personalizer! Geweldig om te horen dat je goed geholpen bent en onze ontwerptool als de beste tot nu toe ervaart. Jouw aanbeveling wordt zeer gewaardeerd! Als je in de toekomst hulp nodig hebt, staan we voor je klaar. Bedankt voor het kiezen van Inkybay!

5 / 5 Share

July 16, 2023

Good people been using them for years. Their tech support is pretty nice and they respond relatively quick!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to write a review regarding InkyBay - Product Personalizer. It's our pleasure to have you as our valuable merchants for the last 3 years! We are happy to provide support as quick as possible, whenever you need. We are glad to know you've had a positive experience with our tech support team. We appreciate your kind words regarding our support team. If you ever have any further questions or need any additional assistance, please don't hesitate to reach out. We are here to help 24/7.

5 / 5 Share

July 15, 2023

Nice product and support. customer support always ready to help. I have contact the customer support many time they always ready to help.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words regarding InkyBay - Product Personalizer and our customer support. We are so glad you've had a positive experience with both. We take customer satisfaction very seriously, and we are always dedicated to improving our products and services. Your feedback is invaluable, and we'll share it with our team. We're glad that you've found our customer support to be helpful. It is our primary duty to make sure that our clients are always able to get the business-centric help they need. Thank you for choosing us. If you have any further questions or need assistance, please don't hesitate to contact our 24/7 live support team. We're here to support you every step of the way.

5 / 5 Share

July 4, 2023

Really nice app and a really nice support! A great team. They help you fast with all your problems.

Using app

3 days

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for taking the time to write such a wonderful review regarding InkyBay - Product Persoanlizer. It is a pleasure to hear that you found our app really nice and our support team really helpful. Our primary goal is to provide prompt and effective business-centric support to our clients. We are happy to know we have met your expectations by solving all your problems. Our dedicated team is always committed to ensuring customer satisfaction and business success with our app. If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help you 24/7.