All reviews

Rating Breakdown

  • 5
    95% (161 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (164)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 30, 2023

We play with almost all product customizer apps in Shopify Store. Our site has very complicated functions and options. We provide various types of printing services in extremely critical bulk order systems. Which is why we almost give up on any 3rd party app. But finally, we got Inkybay and were able to adapt our requirements with their wide range of customization options. Their server is also faster compared to all other similar apps. Highly recommend it if you need a super customized and branded product customizer.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2023

Alvin is a rockstar! I had lots of questions and he answered them all along with making so many changes for me. I haven't yet activated the website but so far I highly recommend for their customer service!!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to write a wonderful review regarding InkyBay - Product Personalizer. It's fantastic to know that Alvin was able to answer all of your questions and make numerous changes to meet your specific business needs. Providing excellent customer service is our priority, and we're glad to hear that Alvin exceeded your expectations. Even though you haven't activated the website yet, we appreciate your recommendation based on our outstanding customer service. We're confident that you'll continue to have a positive business experience as you move forward with InkyBay. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to support you 24/7.

5 / 5 Share

May 19, 2023

Jeff has been so helpful!!!! He has gone above and beyond to help me with my website. If out Jeff, I would be so lost.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review regarding InkyBay - Product Personalizer. We appreciate your kind words and acknowledgment of Jeff's efforts. We're delighted that you have had a great overall experience with our app. Providing business-centric customer support is our motto, and we are happy to meet your expectations. Thank you for choosing our app. If you have any further questions or need any additional help, please don't hesitate to reach out. We're here to ensure your continued success with your website 24/7.

5 / 5 Share

May 12, 2023

Great App! we recommend it for businesses that offer custom products. Excellent customer service! We will keep working with you guys.

Store

FOSMX

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with Inkybay - Product Customizer. We are thrilled to have you as one of our most valuable merchants and you have been using our app for around 4 years and find it a great tool for businesses that offer custom products. It means a lot to us to have long-term merchants like you who trust our app and our team. We take great pride in providing excellent customer service to our users, and we are glad to know that our efforts have been noticed. Our team is committed to ensuring that your experience with our app is seamless and that your needs are met to the best of our ability. Thank you for choosing Inkybay, and we look forward to continuing to work with you and providing you with the best possible customizer tool for your business.

5 / 5 Share

April 28, 2023

very good app, fantastic features. Sarah is very helpful and the team always help with any issues or help straight away. Couldn't recommend more.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

This guys are awesome they are helping and coordinating really well. They don't give up and make new features for you to cover your needs. It is the company I was looking for this banner and sticker design tools. Thank you.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your kind words regarding InkyBay - Product Personalizer. It is great to know you found us helpful and responsive to your needs. We are committed to continually improving and adding new business-centric features to ensure our clients can access the best design tools available. It is also pleasing to know our tool has successfully met the business expectations of your banner and sticker design company. Wishing you a successful business ahead. If you need further assistance, feel free to contact us anytime. Our tech support team is available here 24/7.

5 / 5 Share

March 20, 2023

I had some issues figuring out how to customize new products but there customer support helped out and resolved the issues.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Great support! So fast and very helpful! I recommend this app if you are looking for a customize product app.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our support team and that they were able to assist you quickly and effectively. We are proud to provide a product customizer app that meets the unique needs of businesses, and it's great to hear that you found it to be helpful. Your recommendation means a lot to us, and we will continue to strive to provide the best possible experience for all of our customers. Thank you again for your feedback, and if there is anything else we can assist you with, please don't hesitate to reach out to our 27/7 live support team.

5 / 5 Share

Feb. 1, 2023

Very good customer service. Marvic is the customer rep for me and he's very professional and patient on my request. great app for my POD business.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to write a review regarding InkyBay - Product Customizer. Glad to hear that Marvic was able to help you and patiently fulfilled your request. Happy to hear that our app is helping your POD business. Don't hesitate to connect with our 24/7 live support team whenever you need any assistance. Thanks again for your feedback.

5 / 5 Share

Jan. 29, 2023

This app is awesome and customer support is very helpful. I had no clue what I was doing and messed some things up, they were very quick to fix them and offer tips along the way. This app will for sure change your business.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write a glorious review regarding InkyBay - Product Customizer. We're thrilled to hear that our app has positively impacted your business and that our customer support was able to assist you effectively. Glad to hear that our technical support team promptly responded and fixed what you messed up. We strive to provide the best experience for our users and it's great to see that it shows. Reach out to us 24/7 for any of your adjustments.

5 / 5 Share

Jan. 17, 2023

This is definitely the best app for product customizing and printing solutions. This is the only app that really allows you to change the settings and editor so that it works exactly as you want and it suits your product/customers. We found some small things that we can't change ourself, customer service trough the live chat was really helpfull and the made the changes for us within minutes. Thank you!!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great review regarding InkyBay - product customizer. We appreciate you taking the time to share your experiences and considering InkyBay the best app for product customizing and printing solutions. Also pleased to hear that you found InkyBay the only app that really allows changing the settings and editor and works exactly as you want. Glad to know that our tech support team through the live chat recognized your small issue and solved it within minutes. We have a dedicated 24/7 tech support team. Reach out to our team for any of your further adjustments. Thank you again and wishing you a successful business ahead.

5 / 5 Share

Jan. 2, 2023

Agréablement surpris de l'application. facile a utiliser et intuitive. J'ai essayé une autre application similaire mais qui c'est avérée difficile a configurer et n'offre pas les même outils de personnalisation que Inkybay. Vu que je ne suis pas programmeur, J'ai eu des difficultés a faire quelques modifications sur la page de mon produit, j'ai contacté le service technique qui m'a demandé le lien de ma boutique, et qui a résolu mon problème et m'a même montré comment le faire moi même si je voulais. Je leurs souhaite une bonne continuation.

Store

Ma boutique

Using app

4 days

Developer Reply

Merci pour vos merveilleux commentaires concernant InkyBay. Nous sommes heureux d'apprendre que vous êtes agréablement surpris par l'application. Nous sommes également heureux de savoir qu'après avoir essayé une autre application similaire, vous avez trouvé InkyBay pour offrir des outils de personnalisation exceptionnels. Nous sommes heureux de savoir que vous avez réussi à apporter des modifications à votre page produit avec l'aide de notre service technique. Pour utiliser notre application InkyBay, vous n'avez besoin d'aucune connaissance en programmation. Contactez notre équipe de support technique pour tous vos ajustements supplémentaires. Merci encore et je vous souhaite une entreprise prospère à venir.

5 / 5 Share

Jan. 2, 2023

Works great for what we do! The live support is top notch. Any issues we face, they resolve within minutes. Cant speak more highly of them! Definitely recommend this app.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for recommending Inkybay - Product Personalizer app. Delighted to know that the app works great for what you do. Thank you for appreciating our tech-support team. Glad to hear that our team could resolve your issues in minutes. Reach out to our dedicated 24/7 support team who promptly respond to resolve any of our client's issues. And thank you again for your feedback, wishing you a prosperous business ahead.

5 / 5 Share

Dec. 30, 2022

Best customizer app on Shopify and even better customer service. The team at Inkybay is the best support I have received from any app provider. Highly recommend!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Amazing app, before finding Inkybay, there is no personalizer app can satisfy all my requirement. It is really worth to buy, almost 24/7 CS. Rapid response, almost can fix everthing.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for recommending InkyBay. Pleased to know that after trying many other Product Personalizer apps you found InkyBay to satisfy all of your requirements. Thank you for appreciating our 24/7 technical support team for their rapid responses. Glad to hear that you believe our team can fix everything. Reach out to our support team for any of your further adjustments. Thanks again and wish you steady business growth.

5 / 5 Share

Nov. 25, 2022

Capability is excellent And the support staff is even better Highly recommended Before I found this app, I tried dozens of others that did not perform well.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time to share your experience. Thanks for inspiring our technical support team and recommending InkyBay - Product personalizer app. Glad to hear that you found this app performing excellent after you tried dozens of apps. Reach out to our 24/7 support team for any kind of adjustments. Thank you again and may your business grow faster.

5 / 5 Share

Oct. 26, 2022

Live chat support was extremely helpful in getting Inkybay setup on my website! I'm happy with the product.

Using app

About 16 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

I really like the live chat support, It allows customers to customize their orders. I am very happy with the product

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your inspirational words. We appreciate you taking the time to tell us about your experience. Your appreciation greatly motivates us. It is a great honor for us to know that InkyBay - Product Personalizer is helping your customers to customize and design your products and order them. Hopefully, your journey with InkyBay will be smooth and satisfying. If you need any assistance, please contact us. Our support team is here to help you 24/7.

5 / 5 Share

Oct. 7, 2022

The app is great , easy to use and the support is awesome, they answer instantly and are patience and very helpful.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

I have been using this app for over a year now and have a very complex customisation process. This app allows me to offer a massive variety of options. The support is also excellent, with fast help. Don't think there's been something they can't workaround so far.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review about InkyBay - Product Personalizer. Glad to hear that the app has made the customization process easier with its variety of options. And we appreciate you keeping your trust in our 24/7 support team for any kind of adjustments. We are here to promptly respond to any of your queries. Thank you again for your recommendation.