Inkybay ‑ Product Personalizer
Product customizer for custom print & personalization stores
Rating
4.9
feedback
301
chart
#1,441
All reviews
Rating Breakdown
July 3, 2023
A bit confusing getting started But their tech suppport is amazing - Alvin was amazing very communative as well! Thanks bunches!
Thank you for your feedback about your experience getting started with Inkybay - Product Personalizer. We apologize for any confusion you may have encountered, but we're thrilled to hear that our tech support, especially Alvin, was amazing and provided excellent communication throughout the process. Our team is dedicated to assisting our users every step of the way, and we're glad that Alvin was able to help you effectively. We greatly appreciate your kind words about our tech support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your continued success with our app. Thank you for choosing Inkybay - Product Personalizer, and we appreciate your feedback.
July 1, 2023
First off let me say I'm a newbie to this app. My experience so far has be exceptional Mrs. Rebecca helped me a great deal with setting up predefined templates and adjusting the product personalizer to fit our website. The helpful docs section is awesome for DIY they have awesome video content with step by step guides to help you with the app. Great App and Exceptional customer service.
Thank you for choosing our app and sharing your experience with Inkybay - Product Personalizer. We're thrilled to hear that your experience has been exceptional so far. We're delighted that Mrs. Rebecca was able to assist you in setting up predefined templates and adjusting the product personalizer to fit your website. Our team is dedicated to providing exceptional customer service, and we're glad to know that we were able to help you. We're also glad to hear that you found our helpful docs section and video content valuable for DIY purposes. We strive to provide comprehensive resources to assist our users in utilizing the app to its fullest potential. Thank you for your kind words about our app and customer service. If you have any further questions or need assistance, please don't hesitate to reach out our 24/7 live support team. We're here to support you every step of the way.
June 22, 2023
I am just starting out using this APP. I have gone through several others trying to figure everything out. This is the first one with real support, great guides, and ease of use.
Thank you for taking the time to write the review regarding InkyBay - Product Personalizer. We're thrilled to have you as a new user of our app! Thank you for choosing us and giving us the opportunity to assist you. We understand that starting out with a new app can sometimes be tricky, and we're glad to hear that our support guides and ease of use have made a positive impression on you. Providing real support and comprehensive guides is really important to us. We always try to provide useful resources through our app that allow users to achieve their business goals. Hopefully, your journey with InkyBay will be great. Thank you for choosing us. If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7.
June 22, 2023
Just started using the app. The customer service is excellent. Looking forward to getting it all set up and can provide more feedback then.
Thank you so much for your kind words and positive feedback. We are thrilled to hear that you are happy with our customer service. Our 24/7 tech support team is here to help you every step of the way and make your experience as seamless as possible. Reach out to our team for any of your further adjustments. Thanks again and wishing you a successful business ahead.
June 12, 2023
Great Customer service but the customizer just wasn't working for one of my products. It is no fault of theirs as my product was difficult in terms of customizing for the end user. But I am using it for all my other products.
June 10, 2023
I reached out with some technical questions, and they provided feedback within 5 minutes that helped me resolve my questions. I highly recommend their app, and their customer service is excellent!
Thank you for reaching out with your technical questions! We're thrilled to hear that our team at Inkybay - Product Personalizer provided feedback within 5 minutes and helped you resolve your queries. We appreciate your high recommendation for our app and are delighted that our customer service has met your expectations. We're here to help 24/7, so feel free to reach out if you need any further assistance. Thank you again for choosing Inkybay - Product Personalizer!
June 9, 2023
Excellent customer service. They are always willing to assist and get any errors fixed quickly! The app has been very helpful to our business. Thanks
Thank you for your kind words and positive review of our app, Inkybay - Product Personalizer! We greatly appreciate your feedback. Our team is always here to help you 24/7 and ensure any issues are resolved promptly. We're delighted that Inkybay has been valuable to your business. Your satisfaction means a lot to us. Thank you again!
June 8, 2023
Excellent customer service. They are always willing to assist and get any errors fixed quickly! The app has been very helpful to our business. Thanks again!
Thank you for your kind words and positive review of our app, Inkybay - Product Personalizer! We're thrilled to hear you've experienced excellent customer service from our team. We take pride in our willingness to assist and resolve any errors quickly. We're delighted that Inkybay has been helpful to your business. Your satisfaction means a lot to us. Thank you once again! We're here to help 24/7
June 5, 2023
The App is good, but the customer support is better. Tkey have been really patient with me and guided me in every step.
Thank you for your fantastic feedback regarding InkyBay - Product Personalizer. We are glad you find our app good, but we are happier to hear our customer service was better and they successfully exceeded your business expectations. We are always dedicated to providing excellent support to our users, and we're delighted that our team has been patient with you and guided you through every step. Thank you for choosing us and for your kind words about our customer support. If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7.
June 4, 2023
great app and great customer service, always helps you with any inquiry you have and they are available almost every day. 5 stars.
May 30, 2023
We play with almost all product customizer apps in Shopify Store. Our site has very complicated functions and options. We provide various types of printing services in extremely critical bulk order systems. Which is why we almost give up on any 3rd party app. But finally, we got Inkybay and were able to adapt our requirements with their wide range of customization options. Their server is also faster compared to all other similar apps. Highly recommend it if you need a super customized and branded product customizer.
May 29, 2023
Love this app! Great customer service! As someone who is not tech savvy, I worked with Hector who was patient enough to walk me through the process and help me set up my shop. Highly recommended.
Thank you for your wonderful review regarding InkyBay - Product Personalizer. We're thrilled to hear that you love both our app and customer service. It's wonderful to know that Hector provided you with excellent assistance and was patient in guiding you through the setup process of your shop. We believe everyone should be able to use technology, regardless of their level of technical knowledge. So being tech-savvy is not mandatory!
May 28, 2023
Alvin is a rockstar! I had lots of questions and he answered them all along with making so many changes for me. I haven't yet activated the website but so far I highly recommend for their customer service!!
Thank you for taking the time to write a wonderful review regarding InkyBay - Product Personalizer. It's fantastic to know that Alvin was able to answer all of your questions and make numerous changes to meet your specific business needs. Providing excellent customer service is our priority, and we're glad to hear that Alvin exceeded your expectations. Even though you haven't activated the website yet, we appreciate your recommendation based on our outstanding customer service. We're confident that you'll continue to have a positive business experience as you move forward with InkyBay. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to support you 24/7.
May 19, 2023
Jeff has been so helpful!!!! He has gone above and beyond to help me with my website. If out Jeff, I would be so lost.
Thank you for your review regarding InkyBay - Product Personalizer. We appreciate your kind words and acknowledgment of Jeff's efforts. We're delighted that you have had a great overall experience with our app. Providing business-centric customer support is our motto, and we are happy to meet your expectations. Thank you for choosing our app. If you have any further questions or need any additional help, please don't hesitate to reach out. We're here to ensure your continued success with your website 24/7.
May 18, 2023
Easy to use and customise for customers, response time is really quick and very helpful service within minutes, highly recommend this app
Thank you for your wonderful feedback regarding InkyBay - Product Personalizer. We are really glad to hear that you found the app easy to use and customize for your customers. Also, pleased to know that you got prompt responses from our team. Your words just inspired our team to work more enthusiastically. Reach out to us for any of your adjustments 24/7. Thanks again for your recommendation and wishing you a successful business ahead.
May 17, 2023
Awesome app! The customer service chat cannot be beat, period! They are always there to help! Highly recommend
Thank you so much for your incredible review of Inkybay - Product Personalizer! We are thrilled to hear that you find our app awesome and that you had a fantastic experience with our customer service chat. We take great pride in providing exceptional customer service, and it's rewarding to know that our team was always available to assist you and provide the help you needed. Your recommendation means the world to us, and we truly appreciate your support. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app. Thank you for choosing Inkybay - Product Personalizer and for being such a valued customer.
May 15, 2023
Been using Inkbay for several years now, support is on point, helping with whatever it is you need, Do not hesitate to install and give it a try. Easy setup for customizing the products in your store,
Thank you for your kind words regarding InkyBay - Product Customizer. We're thrilled you've been satisfied using Inkybay for several years, and our support has been consistently on point. It means a lot to us to have long-term merchants like you who trust our app and our team. We appreciate your recommendation to other product-customizing businesses. Please don't hesitate to reach out if you have any further questions or need assistance. We are available 24/7 to help our clients run their businesses smoothly.
May 12, 2023
Great App! we recommend it for businesses that offer custom products. Excellent customer service! We will keep working with you guys.
Thank you for taking the time to share your positive experience with Inkybay - Product Customizer. We are thrilled to have you as one of our most valuable merchants and you have been using our app for around 4 years and find it a great tool for businesses that offer custom products. It means a lot to us to have long-term merchants like you who trust our app and our team. We take great pride in providing excellent customer service to our users, and we are glad to know that our efforts have been noticed. Our team is committed to ensuring that your experience with our app is seamless and that your needs are met to the best of our ability. Thank you for choosing Inkybay, and we look forward to continuing to work with you and providing you with the best possible customizer tool for your business.
May 10, 2023
Alles super! Danke Toller Service bis jetzt, bin gerade noch in der Testphase, danach werde ich meine Bewertung noch ausweiten.
Vielen Dank für Ihr Feedback zu unserem Service bei Inkybay. Wir freuen uns sehr zu hören, dass Sie mit unserem Service zufrieden sind, während Sie unsere App in der Testphase verwenden. Unser Ziel ist es, unseren Kunden jederzeit einen hervorragenden Service zu bieten, um sicherzustellen, dass Sie das bestmögliche Kundenerlebnis haben. Wir sind froh zu hören, dass wir bisher Ihre Erwartungen erfüllen konnten. Vielen Dank für Ihr Interesse an Inkybay und wir freuen uns darauf, Ihnen auch weiterhin einen hervorragenden Service zu bieten.
May 9, 2023
Very useful app for allowing customization of printed products. Goes beyond the basics of allowing file upload, color selection, etc. and really gets to the key details of operating a larger scale printing business including a range of upcharges, quantity discounts, and more. Support is always available by chat and is extremely helpful.
Thank you for sharing your experience regarding InkyBay - Product Customizer. It's great to hear that you found features of the app like uploading files, choosing product and design colors, dynamic pricing for added design, discounts for larger orders, etc helpful. It's also pleasant to hear that you found our support team helpful through chat. We always try to provide continuous support to our clients to meet their business needs. Thank you for sharing your thoughts, and we hope InkyBay continues to meet your printing business needs in the future! If you have any further queries, do not hesitate to reach out. We are available here 24/7.