All reviews

Rating Breakdown

  • 5
    96% (154 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (157)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2023

I had some issues figuring out how to customize new products but there customer support helped out and resolved the issues.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Great support! So fast and very helpful! I recommend this app if you are looking for a customize product app.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our support team and that they were able to assist you quickly and effectively. We are proud to provide a product customizer app that meets the unique needs of businesses, and it's great to hear that you found it to be helpful. Your recommendation means a lot to us, and we will continue to strive to provide the best possible experience for all of our customers. Thank you again for your feedback, and if there is anything else we can assist you with, please don't hesitate to reach out to our 27/7 live support team.

5 / 5 Share

Feb. 1, 2023

Very good customer service. Marvic is the customer rep for me and he's very professional and patient on my request. great app for my POD business.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to write a review regarding InkyBay - Product Customizer. Glad to hear that Marvic was able to help you and patiently fulfilled your request. Happy to hear that our app is helping your POD business. Don't hesitate to connect with our 24/7 live support team whenever you need any assistance. Thanks again for your feedback.

5 / 5 Share

Jan. 29, 2023

This app is awesome and customer support is very helpful. I had no clue what I was doing and messed some things up, they were very quick to fix them and offer tips along the way. This app will for sure change your business.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write a glorious review regarding InkyBay - Product Customizer. We're thrilled to hear that our app has positively impacted your business and that our customer support was able to assist you effectively. Glad to hear that our technical support team promptly responded and fixed what you messed up. We strive to provide the best experience for our users and it's great to see that it shows. Reach out to us 24/7 for any of your adjustments.

5 / 5 Share

Jan. 17, 2023

This is definitely the best app for product customizing and printing solutions. This is the only app that really allows you to change the settings and editor so that it works exactly as you want and it suits your product/customers. We found some small things that we can't change ourself, customer service trough the live chat was really helpfull and the made the changes for us within minutes. Thank you!!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great review regarding InkyBay - product customizer. We appreciate you taking the time to share your experiences and considering InkyBay the best app for product customizing and printing solutions. Also pleased to hear that you found InkyBay the only app that really allows changing the settings and editor and works exactly as you want. Glad to know that our tech support team through the live chat recognized your small issue and solved it within minutes. We have a dedicated 24/7 tech support team. Reach out to our team for any of your further adjustments. Thank you again and wishing you a successful business ahead.

5 / 5 Share

Jan. 2, 2023

Agréablement surpris de l'application. facile a utiliser et intuitive. J'ai essayé une autre application similaire mais qui c'est avérée difficile a configurer et n'offre pas les même outils de personnalisation que Inkybay. Vu que je ne suis pas programmeur, J'ai eu des difficultés a faire quelques modifications sur la page de mon produit, j'ai contacté le service technique qui m'a demandé le lien de ma boutique, et qui a résolu mon problème et m'a même montré comment le faire moi même si je voulais. Je leurs souhaite une bonne continuation.

Store

Ma boutique

Using app

4 days

Developer Reply

Merci pour vos merveilleux commentaires concernant InkyBay. Nous sommes heureux d'apprendre que vous êtes agréablement surpris par l'application. Nous sommes également heureux de savoir qu'après avoir essayé une autre application similaire, vous avez trouvé InkyBay pour offrir des outils de personnalisation exceptionnels. Nous sommes heureux de savoir que vous avez réussi à apporter des modifications à votre page produit avec l'aide de notre service technique. Pour utiliser notre application InkyBay, vous n'avez besoin d'aucune connaissance en programmation. Contactez notre équipe de support technique pour tous vos ajustements supplémentaires. Merci encore et je vous souhaite une entreprise prospère à venir.

5 / 5 Share

Jan. 2, 2023

Works great for what we do! The live support is top notch. Any issues we face, they resolve within minutes. Cant speak more highly of them! Definitely recommend this app.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for recommending Inkybay - Product Personalizer app. Delighted to know that the app works great for what you do. Thank you for appreciating our tech-support team. Glad to hear that our team could resolve your issues in minutes. Reach out to our dedicated 24/7 support team who promptly respond to resolve any of our client's issues. And thank you again for your feedback, wishing you a prosperous business ahead.

5 / 5 Share

Dec. 30, 2022

Best customizer app on Shopify and even better customer service. The team at Inkybay is the best support I have received from any app provider. Highly recommend!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Amazing app, before finding Inkybay, there is no personalizer app can satisfy all my requirement. It is really worth to buy, almost 24/7 CS. Rapid response, almost can fix everthing.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for recommending InkyBay. Pleased to know that after trying many other Product Personalizer apps you found InkyBay to satisfy all of your requirements. Thank you for appreciating our 24/7 technical support team for their rapid responses. Glad to hear that you believe our team can fix everything. Reach out to our support team for any of your further adjustments. Thanks again and wish you steady business growth.

5 / 5 Share

Nov. 25, 2022

Capability is excellent And the support staff is even better Highly recommended Before I found this app, I tried dozens of others that did not perform well.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time to share your experience. Thanks for inspiring our technical support team and recommending InkyBay - Product personalizer app. Glad to hear that you found this app performing excellent after you tried dozens of apps. Reach out to our 24/7 support team for any kind of adjustments. Thank you again and may your business grow faster.

5 / 5 Share

Oct. 10, 2022

I really like the live chat support, It allows customers to customize their orders. I am very happy with the product

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your inspirational words. We appreciate you taking the time to tell us about your experience. Your appreciation greatly motivates us. It is a great honor for us to know that InkyBay - Product Personalizer is helping your customers to customize and design your products and order them. Hopefully, your journey with InkyBay will be smooth and satisfying. If you need any assistance, please contact us. Our support team is here to help you 24/7.

5 / 5 Share

Oct. 7, 2022

The app is great , easy to use and the support is awesome, they answer instantly and are patience and very helpful.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

I have been using this app for over a year now and have a very complex customisation process. This app allows me to offer a massive variety of options. The support is also excellent, with fast help. Don't think there's been something they can't workaround so far.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review about InkyBay - Product Personalizer. Glad to hear that the app has made the customization process easier with its variety of options. And we appreciate you keeping your trust in our 24/7 support team for any kind of adjustments. We are here to promptly respond to any of your queries. Thank you again for your recommendation.

4 / 5 Share

Sept. 21, 2022

In general the support is fantastic. Help of how to start and personlize to my special needs is great. App is working very good. There is just one key issue unfortunately that the Inky designer can not run in different languages in parallel. So either in english or german. This should be solved - because I'm sure being not the only one who needs that...

Using app

About 1 month

Total reviews

7

Average rating

4.7

Developer Reply

We really appreciate you taking the time to review InkyBay - Product Personalizer. Delighted to know that the app successfully lets you personalize to your special needs. And thank you for appreciating our support team. We acknowledged your language issue. We are actively working on it and hope to resolve it promptly. Very soon InkyBay will be able to run in multiple languages in parallel. Thank you again for your constructive feedback. Your feedback helps us improve.

5 / 5 Share

Sept. 20, 2022

Awesome App, great support- made sure i was comfortable using the app for our purposes. You can use it many ways to customize products!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

I express my gratitude to the inkybay team. As a team, they answer every question I give. They are trying to be helpful.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

I don't usually write reviews, but this is definitely an exception. First off, I have tried all the main customization options on the app store. Save yourself the time and effort and believe me when I say this one is the best. It is simple enough for customers to use, but complex enough for customers to be able to build their own awesome designs. Also, the sharing system is unmatched. Our team can build a client design and send them a link that will take them directly to the design within the editor. Other apps cannot do this. Aside from the software, the support team is AMAZING. I have contacted them many times for significant fixes that they get done fast, and for free. They helped me set up multiple products. The team is just great. Go ahead and download the app. I promise you won't regret it!

Using app

27 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Great app with really good support! Does everything you should need a product customizer to do. Excited to start putting in to use.

Store

CUSTOM1

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2022

great customer service! quick! the person was friendly and knowledgeable. great app overall! I will defiantly recommend!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2022

Great support team who answered our questions and resolved them quickly. We have used several design tools for our custom products over the years and this is the best one so far. Very user friendly.

Using app

12 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for taking the time to provide feedback about Inkybay Product Personalizer and our services. We take pleasure in providing merchants with the best service and feels great to see that you are happy with our support. We are delighted that you liked the Inkybay design tools for your custom products selling business. Thank you again for your kind words. Have a wonderful day!