Inkybay ‑ Product Personalizer
Product customizer for custom print & personalization stores
Rating
4.9
feedback
295
chart
#1,543
All reviews
Rating Breakdown
Review RSS Feed
Nov. 13, 2020
Still waiting on "customer service" for an explanation as to why they are still charging me for the app after I had deleted it from my shopify store.
Thank you for your comment. Our team already approved the refund request and the Shopify team issue a refund to your account. The issue was, the charge was generated before you uninstalled the app and Shopify (we are using Shopify billing API) charged the pending amount on your account billing cycle date (the date was a later date of your uninstallation).
Nov. 10, 2020
The app is really nice and you have a lot of functionality. The support is helping with everything you need and what in their possibilities, thats great! I definitely recommend it.
Thank you for such a wonderful review. We are glad to know that you liked Inkybay and the support you needed. Thank you for recommending Inkybay to others. Wish you all the best with your business.
Oct. 22, 2020
InkBay and it's customer support team are the best, and fastest most reliable team that I have ever worked with on Shopify. I would recommend you give them a try!
Thank you for your glorious review regarding our customer support team. Thanks for recommending Inkybay to others. Best wishes for your business.
Oct. 19, 2020
It's a little bit complex but really powerful! and the customer service is fast and great!!! online chat at anytime and solve my problem fast. yet it offers 45 days free trial for adavance plan which gives you enough time to setup your products
Thank you for taking the time to provide us your feedback. We are truly glad to know you found Inkybay is powerful and our live chat support helps to solve your problems fast. It's great to know that you found our extended 45 days free trial (during COVID-19) helps to setup your produts and stores. Thank you once again for beign with Inkyaby. We wish you all the best with your business.
Oct. 7, 2020
Great app and great customer service! This is exactly what we were looking for a long time. The support team was incredible, they responded very quick and fixed all settings for us. Thank you for everything.
Oct. 2, 2020
Great app with excellent features for our custom products. Got excellent walk-through from the support team. Keep it up guys. I am going to be a long term customers for sure.
Sept. 28, 2020
Support was patient with the multiple requests and gladly made the necessary customizations in a rapid time. They were fabulous. Thanks guys!
Thank you so much for writing such a nice review. We are truly glad to know that you liked our customer support for your customization requests. Thank you once again for the Five Star rating. Wish you all the best with your business...
Sept. 22, 2020
Great support. excellent app. Easy to use interface backend and front end as well. Great app for printing..
Thank you for your feedback regarding our support and app. Glad to see you found Inkybay is useful for your custom print shop. Looking forward to seeing your business thrive.
Sept. 17, 2020
InkyBay is easy to use and their designers have been a great help getting the app to match our store front.
Thank you for using Inkybay for your customized products. Great to see our team was able to meet your customization requirements. Once again, thanks for sharing your feedback and provide us your valuable review.
Aug. 14, 2020
So far it looks like a great app. You can customize many aspects of the app and support is fast and helpful.
Aug. 7, 2020
I'm still on trial mode but I can see that the app has met all my expectations. The support team is very very helpful as well! Highly recommended for those who need a customizer app :D Thank you for making this excellent app!
Thank you for trying Inkybay and we are truly glad knowing that Inkybay has succeeded in meeting all your expectations. We are also happy to know you found our support team helpful. Our sole purpose is to provide our merchants with all the help so that they can run their business problem-free. Thank you once again for recommending Inkybay to other valuable businesses selling customized products. We are always here to help you if any further assistance is required. We wish you all the best with your business.
Aug. 6, 2020
I've tried multiple apps for product customization and I can say Inkybay is the best! Super easy to work with! The support is amazing, they are open to solve any problem.
July 19, 2020
installed this about a month ago, it seems to do every little thing I want it to. And when it doesn't, I ask support and they help me do what I need. Very responsive support and an easy app to use. I've tried several customizer tools and Inkybay blows them all out of the water.
July 15, 2020
Csodálatos támogatás. Rashed volt a legjobb támogató személy, akivel valaha dolgoztam. Az Inkybay a tökéletes alkalmazás az egyedi üzleti vállalkozásom számára.
July 13, 2020
I had so many questions/concerns but they walked me through every problem I encountered and I ended up with an absolutely incredible result! Though there is a little learning curve but the end result is great. Thank you for your fast response.
July 13, 2020
Inky bay is an Excellent app!! we love it and we recommend it for any one in the business of custom products, easy to use and the customer service team very very helpful!!.
Thank you so much for such wonderful feedback. We are truly glad to know that you found Inkybay and our support team helpful for your business. Thank you once for the Five Star rating and your recommendation. We are always here to help you if any further assistance is required. We wish you all the best with your business.
July 10, 2020
EXCELLENT CUSTOMER SERVICE!! the app works very good and it really helps to grow our business! Customer service Staff has been really helpful!. If you want to sell custom products this is the app!
Thank you for taking the time to write such nice feedback. We are beyond happy to know you liked our customer support so much. It’s a great pleasure for us to know that Inkybay helps to grow your product customization business. Our support team’s only target is to help our merchants solve their requirements ASAP and run their business hassle-free. Thank you once again for the recommendation and the Five Star rating. We are here to help you anytime if any further assistance is required.
July 10, 2020
Inkybay is a very well-developed app with rich customization features that fit our needs. The customer support team is excellent, answers any question and helps me promptly. App set up is easy and the best part is I do not need to edit any code into my theme. I highly recommend Inkybay!!!
July 10, 2020
This app works very well. I worked for 2 years and spent $20K developing a HTML5 personalization app for our old Magneto site. What a pain. We moved to Shopify 2 months ago and had worked on a different app called customify. Luckily we found Inkybay in time. This app is mature, feature rich and intuitive. It handles pricing rules, multi side printing etc very nicely. Six years of looking for an affordable and professional custom app and we found it! The support has been exceptional.
Thank you very much for writing such wonderful feedback. We are truly happy to know that Inkybay relieved your 2 years-long pain and helpful for your personalized product business. Glad to know you found Inkybay is mature, enriched with features for product personalization business. We closely work with merchants for a long time to add new features and in-depth pricing for any type of custom product. Thinking about all kinds of start-ups to established merchants, we made it an affordable custom app for every business. And our support team is working hard to help the businesses run smoothly. Thank you once again for your feedback and the Five Star rating. We are here to help you anytime if any further assistance is required. We wish you all the best in your business.
July 6, 2020
Incredible support from Inkybay team. I had a few questions and change request and they made it in a short time. They have added the edit button on our cart page, which is incredible. Thank you for your quick response. Highly recommended.