All reviews

Rating Breakdown

  • 5
    94% (279 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 21, 2022

It took me some time to figure out how to use the app, but support was extremely helpful in getting this active on my site. This is a really cool app and works great.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

I really like the live chat support, It allows customers to customize their orders. I am very happy with the product

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your inspirational words. We appreciate you taking the time to tell us about your experience. Your appreciation greatly motivates us. It is a great honor for us to know that InkyBay - Product Personalizer is helping your customers to customize and design your products and order them. Hopefully, your journey with InkyBay will be smooth and satisfying. If you need any assistance, please contact us. Our support team is here to help you 24/7.

5 / 5 Share

Oct. 10, 2022

To be honest, I did not expect it will be that amazing. App is amazing, and it is easy to install and use but I had some questions to use it properly. I had arranged a video call and the team helped me to solve all my questions. Help were amazing. Thank you Inkybay

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

The app is great , easy to use and the support is awesome, they answer instantly and are patience and very helpful.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

I have been using this app for over a year now and have a very complex customisation process. This app allows me to offer a massive variety of options. The support is also excellent, with fast help. Don't think there's been something they can't workaround so far.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review about InkyBay - Product Personalizer. Glad to hear that the app has made the customization process easier with its variety of options. And we appreciate you keeping your trust in our 24/7 support team for any kind of adjustments. We are here to promptly respond to any of your queries. Thank you again for your recommendation.

5 / 5 Share

Sept. 27, 2022

We are not live with the app yet, but we are working to set things up and it has been a good experience so far. The team is very experienced and has been responsive.

Using app

12 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 21, 2022

In general the support is fantastic. Help of how to start and personlize to my special needs is great. App is working very good. There is just one key issue unfortunately that the Inky designer can not run in different languages in parallel. So either in english or german. This should be solved - because I'm sure being not the only one who needs that...

Using app

Over 1 year

Total reviews

5

Average rating

4.6

Developer Reply

We really appreciate you taking the time to review InkyBay - Product Personalizer. Delighted to know that the app successfully lets you personalize to your special needs. And thank you for appreciating our support team. We acknowledged your language issue. We are actively working on it and hope to resolve it promptly. Very soon InkyBay will be able to run in multiple languages in parallel. Thank you again for your constructive feedback. Your feedback helps us improve.

5 / 5 Share

Sept. 20, 2022

Awesome App, great support- made sure i was comfortable using the app for our purposes. You can use it many ways to customize products!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Awesome tech support! They addressed my questions and also gave me options on how to address the issues that I was facing during product entry.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for reviewing InkyBay - Product Personalizer and our services. Your words encouraged our tech support team to provide the best services to awesome merchants like you. Glad to hear that our support team promptly responded and solved your issues. Thank you again and don't hesitate to contact our 24/7 tech support team if need any help for the continuous growth of your custom product selling business.

5 / 5 Share

Sept. 6, 2022

Super App. Steve war sehr hilfreich.Alles hat sehr gut funktioniert danke an Steve Libe Grüße Kenan.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

I'm coming back to re write my review for this product as its gotten even better! What I wanted to do with my store seems quite complex in the scheme of things, and haven't seen any other stores out there that utilize the Product Designer like I have. So this was a battle at first, but with the help from the Inky Bay team, and Taylor, Steve and Eva, these people have made it possible! Things that weren't possible, they made happen! Even to the extent of writing custom code for certain things I wanted and didn't want to display. The app overall is quite confronting on the back end, but with a bit of time and guidance, it is actually really simple! i love this app, and i really hope that anyone in this space that needs something like this, will at least give it a go! Thanks again for all your help guys, i really appreciate it!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

I express my gratitude to the inkybay team. As a team, they answer every question I give. They are trying to be helpful.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

I don't usually write reviews, but this is definitely an exception. First off, I have tried all the main customization options on the app store. Save yourself the time and effort and believe me when I say this one is the best. It is simple enough for customers to use, but complex enough for customers to be able to build their own awesome designs. Also, the sharing system is unmatched. Our team can build a client design and send them a link that will take them directly to the design within the editor. Other apps cannot do this. Aside from the software, the support team is AMAZING. I have contacted them many times for significant fixes that they get done fast, and for free. They helped me set up multiple products. The team is just great. Go ahead and download the app. I promise you won't regret it!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Great app with really good support! Does everything you should need a product customizer to do. Excited to start putting in to use.

Store

CUSTOM1

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Awesome app, it works really well with customizing products for my printing business. I love the fact that it allows customers to customize their t-shirts, hoodies online and it gives them a live price for every detail they add. and the customer service is always fantastic, sometimes it might be hard to communicate because of the language barrier but they get the job done. Thank you so much

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Is a complete app if your looking to take your site to the next level, but more important is the customer service behind the app, they really take care of any issue you may encounter while using the app, they're always avaiilable and will fix anything for you, and when I say anything it really means anything!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Best product designer on shopify. I've tried dozens of other apps. The support is great, everything works as it should. My only gripe is the limitation on products for the different categories. Changing sizes of the stage is only able to be done with a new product, so you can run up those numbers quickly, but the app is worth every dollar. It saves me tons of time and is insanely customizable. THANK YOU!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2022

great customer service! quick! the person was friendly and knowledgeable. great app overall! I will defiantly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

Brilliant app that allows us to offer customisation to our customers. I've tried multiple different apps and this one was the best out of all of them. The support team was happy to help us when we needed it. I'd highly recommend it.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2022

App is really cool and I like all that it can do. I wish there were more in depth explainer videos available, but once you get used to the tools its really great.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience using the Inkybay product customizer app. It is really great to hear that you loved the features Inkybay offers. We appreciate your suggestions regarding more in-depth explainer videos. Not sure if you have already visited our YouTube channel (https://www.youtube.com/user/productsdesigner), where you will find videoes on every feature Inkybay offers and we are adding new videos every week to make your journey smoother with Inkybay. Also, you can check our help doc where everything is explained step by step. (https://www.productsdesigner.com/docs/) we have sent you an email with all the links. Hopefully, it will help. If you need a video tutorial on any topic which is not available, let us know, and we will create that for you.