All reviews

Rating Breakdown

  • 5
    95% (161 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (164)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 5, 2020

I am really happy about the support of this app. I was struggling with a few things that I could not change myself. So the live support immediately helped me to solve the problems and customized a few features specifically created for my needs. Really great support, so I can recommend!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing such nice feedback. We are truly happy to know you liked our live support. It was our pleasure as well as our responsibility to help you solve your problems so that you can run your business smoothly. We truly appreciate the recommendation you made for other merchants and businesses here. Thank you once again for your feedback and the Five Star rating. We are always here for any further assistance you require...

5 / 5 Share

May 29, 2020

If 6 stars was an option I would give it that! - Rashed and the team have consistently delivered far beyond all expectations since Day 1 - A fantastic app, with seemingly endless options and easy setup - it has helped my store get back on track when other design tools missed the mark. For anyone who is offering custom products on there store look no further than Inkybay. It has it all!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for such an overwhelming and enthusiastic feedback. We are truly glad that you liked our support in the setup process of your store. We are beyond happy to know that we were successful in helping you with your store that is now on track and running as per your expectation. Thank you once again for recommending the Inkybay app to other custom product selling business. We are always here for any further assistance you require. Looking forward to seeing your business thrive and our best wishes with you...

5 / 5 Share

May 26, 2020

We've been using this App for several months and all works great. The support team is quick to respond and corrects any issues I have within minutes or at most a day. I only wish they have better weekend support and an easier way to retrieve orders. One of the best apps for personalized products.

Using app

7 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for taking your valuable time to write such a wonderful review. It is our great pleasure to know that Inkybay works great for you as per your expectation. We are truly glad to know you liked our support. Thank you for your feedback regarding weekend support and easy order retrieval. We are working to expand our support time during weekend as well. Also, last week released an update for easy and faster order download. We hope you will like it. We are delighted to know you consider Inkybay as one of the best product personalization apps. We wish you all the best and cannot wait but to see your business meet your expectations and thrive.

5 / 5 Share

May 18, 2020

Ich benutze den designer jetzt schon eine länger zeit. Er läuft super. Man kann alles einstellen.....der Support macht auch super Arbeit..

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to give us your precious feedback. We are glad to have you as our valuable client for a long time and beyond happy to know that Inkybay is successful in providing you with the service you required. It’s also a matter of joy for us knowing that you liked our customer support as well. Thank you for choosing Inkybay.

5 / 5 Share

May 8, 2021

I needed an app that allowed users to apply their own images onto the products that I offer. That is exactly what I am getting here. Easy to use interface and if I need any help the support team has always been able to help me quickly each time

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such wonderful feedback. Yes, we Inkybay support team always try our best to respond to any of your needs ASAP. To solve our customers’ problems is our first priority. We are happy to know you found our App easy to function. We are glad you liked the color swatch option as well as the product pricing on the customization interface. Inkybay’s sole purpose is to make the customization easier for our merchants like you and your customers. We are always here for you for any further assistance.

5 / 5 Share

May 15, 2020

Finally an app with a strong support team! they helped me get this up and running, and even gave me a 45 day trial cuz of COVID-19! So excited to keep on working with them for many years!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for providing us with such overwhelming feedback. We are truly glad knowing you found our support team strong enough to help you out with the setup process of Inkybay. Glad to know you found our extended 45 days free trial useful for your business during this Covid-19 pandemic. Thank you once again. We are excited as well to work with you for the upcoming years.

5 / 5 Share

May 15, 2020

Absolutely amazing app, so many customizable options in the app, including custom pricing options ! Its great that there are so many themes to choose from AND they helped me customize the options the customers can use. LOVE this app and LOVE the customer service even more. Shout out to NICK & Rashed! This is the 3rd custom product tool I've used , I can tell from day 1 I am never going to use anything else. GET THIS APP if you want to have complete control of your custom products!

Using app

2 days

Total reviews

8

Average rating

4.4

Developer Reply

Thank you so much for taking your precious time to provide us with wonderful feedback. We are happy to know you liked our Inkybay themes, customization, and custom pricing options. Yes, it’s our sole target to help you have complete control over your custom products. We are beyond happy to know you loved our App and customer service so much. It’s a great pleasure and comforting to know you don’t want to use any other Apps for your custom products. We are looking forward to seeing your business thrive...

5 / 5 Share

May 14, 2020

This app has all the functions i need and really solves the problems for my custom made business, also the support team is really helpful and efficient ,they are very nice and professional .

Using app

28 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much for giving us your wonderful feedback. We are truly happy to know that Inkybay was helpful to solve your problems regarding your custom made product business. It’s a great achievement for us to know that you found our support team helpful and efficient. Yes, our sole target is to maintain professionalism to the highest standards and help our clients to achieve the goals in their product customization businesses. We are always here to help you with any further assistance. Thank you once again for choosing Inkybay.

5 / 5 Share

May 8, 2020

We needed to create a product option that was really complex to implement on but Inkybay made that easier! Whenever we needed support the support team helped us, their live chat feature during my setup process and the support has been awesome compared to some other. Excellent app!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2023

Ich schreibe die Review auf deutsch, da wir einen Shop in Deutschland betreiben -> print21.de. Die App funktioniert zusammen mit Shopify reibungslos. Die Konfiguration ist einfach, mit etwas HTML Kenntnissen lässt sich das Design individuell anpassen. Eine deutsche Sprachdatei ist auch vorhanden, die sich anpassen lässt. Wenn man Fragen hat, bekommt man beim Support schnelle Hilfe direkt über den Chat oder per E-Mail. Zusammenfassend gesagt, gibt es nichts zu beanstanden. Ich kann den Designer auf jeden Fall empfehlen. Mein Update nach dem wir die App seit 3 Jahren im Einsatz haben. Der Support ist nach wie vor extrem gut, die App funktioniert reibungslos, es wurde viel verbessert und optimiert. Ich kann diese App immer noch empfehlen.

Store

PRINT21

Using app

Over 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for taking your precious time to provide us with a Five Star rating and overwhelming feedback. We are beyond happy to know that we have succeeded in giving you your required assistance, and how you have loved Inkybay’s features and support. Once again, we sincerely appreciate your inspiring words. We are always here to provide our clients with the best support possible and help them meet their business targets and thrive. We consider ourselves fortunate to be a part of your journey.

5 / 5 Share

Feb. 4, 2020

Everything we needed! This app works great and the developers quickly resolved layout concerns I had to fit my stores theme. Definitely the best product designer APP i have found

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the Five Star rating along with such inspiring words. We wholeheartedly appreciate you and overwhelmed seeing you taking your precious time to provide us your valuable feedback. Also, we are exceedingly happy to know we have succeeded in providing you your required assistance with your layout issue. This is our sole purpose to provide the best support to our clients and help them grow as well as meet the goal of their business. We are always here to help you with any further problems. We consider ourselves lucky to be a part of your journey.

5 / 5 Share

Oct. 1, 2019

Excellent App which we started using on our site. The amount of options built in to this app far exceeds other similar apps and the support from the developers is super prompt often less than 24hrs!

Using app

14 days

Total reviews

4

Average rating

4.8

1 / 5 Share

May 21, 2019

So far NO GOOD - App constantly freezes up in the back end - ! Locks me OUT COMPLETELY! Also when adding text or images at a specific size needed, SAY 10.5" wide - this app does not preview a typed in value correctly. instead, it previews it the entire width of the shirt.

Using app

18 days

Total reviews

1

Average rating

1.0

5 / 5 Share

May 16, 2019

I love this app, It has all I need in terms of customization for products in my new Store, it looks amazing and with almost no effort, You can create stunning User experiences that will amaze your customers and also it will make your products super easy to customize. Customer service went above and beyond to help me, I could not be more happy with the help assistance I got from the customer service team, They are super friendly and professional, every single question, concern, and request I had was solved and explain promptly and satisfactorily. 100% recommended, Stop looking around for product customizer apps, I tried many different ones and I can say with confidence that Inkybay is 10 times better than any other one I tried.

Store

POU2

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

this app is great and the customer service through chat and through email is real quick, they have fixed almost everything I've asked for so far in making my theme customized for my customer thank you. *update* I have used this app for years, and it is still working well and the customer service is still amazing!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2019

I have tried other custom apps and they were never truly what weI needed. I was waiting for an app that suited our needs to come along. We needed a few tweaks. Works great and customer service is awesome and fast!!

Using app

20 days

Total reviews

4

Average rating

4.8

5 / 5 Share

March 27, 2019

I've been using this app for almost a year, Great integration, Great App, and an amazing UI, Very simple to use. I love the idea of the SVG clipart, so the client can choose the different colors on the graphics. Excellent App

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2019

Absolutely fantastic! Could not ask for a better app so suited for our store. Integration was easy and the support on a few technical things were sorted out the same day by the support team. In my eyes deserves more than 5 stars!

Using app

16 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 21, 2021

I've used Inkybay for one month now. The support has been super fast to respond with any issues we've had. This is the third customization app we've tried and are thrilled to finally find one that works as intended.

Using app

Almost 3 years

Total reviews

3

Average rating

3.3

5 / 5 Share

July 15, 2022

This app will be used to set the tone of our services. Without this app Build-A-Bonnet couldn't be. The experience and assistance from beginning until now has been magnificent and we truly believe it will remain. The support staff has been beyond helpful. They've addressed any and every concern and request within 24 hours. I am truly amazed and at a lost for words. We read prior reviews, but I feel one has yet to exaggerate the amazing service, support, and pluggin as a whole. Thank you all at Inkybay/Product Customizer for everything. We look forward to a lifetime relationship. Build-A-Bonnet Team www.buildabonnet.com

Using app

Almost 2 years

Total reviews

7

Average rating

5.0