Inkybay ‑ Product Personalizer
Product customizer for custom print & personalization stores
Rating
4.9
feedback
161
chart
#1,044
All reviews
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May 8, 2020
We needed to create a product option that was really complex to implement on but Inkybay made that easier! Whenever we needed support the support team helped us, their live chat feature during my setup process and the support has been awesome compared to some other. Excellent app!
June 1, 2023
Ich schreibe die Review auf deutsch, da wir einen Shop in Deutschland betreiben -> print21.de. Die App funktioniert zusammen mit Shopify reibungslos. Die Konfiguration ist einfach, mit etwas HTML Kenntnissen lässt sich das Design individuell anpassen. Eine deutsche Sprachdatei ist auch vorhanden, die sich anpassen lässt. Wenn man Fragen hat, bekommt man beim Support schnelle Hilfe direkt über den Chat oder per E-Mail. Zusammenfassend gesagt, gibt es nichts zu beanstanden. Ich kann den Designer auf jeden Fall empfehlen. Mein Update nach dem wir die App seit 3 Jahren im Einsatz haben. Der Support ist nach wie vor extrem gut, die App funktioniert reibungslos, es wurde viel verbessert und optimiert. Ich kann diese App immer noch empfehlen.
Thank you for taking your precious time to provide us with a Five Star rating and overwhelming feedback. We are beyond happy to know that we have succeeded in giving you your required assistance, and how you have loved Inkybay’s features and support. Once again, we sincerely appreciate your inspiring words. We are always here to provide our clients with the best support possible and help them meet their business targets and thrive. We consider ourselves fortunate to be a part of your journey.
Feb. 4, 2020
Everything we needed! This app works great and the developers quickly resolved layout concerns I had to fit my stores theme. Definitely the best product designer APP i have found
Thank you so much for the Five Star rating along with such inspiring words. We wholeheartedly appreciate you and overwhelmed seeing you taking your precious time to provide us your valuable feedback. Also, we are exceedingly happy to know we have succeeded in providing you your required assistance with your layout issue. This is our sole purpose to provide the best support to our clients and help them grow as well as meet the goal of their business. We are always here to help you with any further problems. We consider ourselves lucky to be a part of your journey.
Oct. 1, 2019
Excellent App which we started using on our site. The amount of options built in to this app far exceeds other similar apps and the support from the developers is super prompt often less than 24hrs!
May 21, 2019
So far NO GOOD - App constantly freezes up in the back end - ! Locks me OUT COMPLETELY! Also when adding text or images at a specific size needed, SAY 10.5" wide - this app does not preview a typed in value correctly. instead, it previews it the entire width of the shirt.
May 16, 2019
I love this app, It has all I need in terms of customization for products in my new Store, it looks amazing and with almost no effort, You can create stunning User experiences that will amaze your customers and also it will make your products super easy to customize. Customer service went above and beyond to help me, I could not be more happy with the help assistance I got from the customer service team, They are super friendly and professional, every single question, concern, and request I had was solved and explain promptly and satisfactorily. 100% recommended, Stop looking around for product customizer apps, I tried many different ones and I can say with confidence that Inkybay is 10 times better than any other one I tried.
May 11, 2023
this app is great and the customer service through chat and through email is real quick, they have fixed almost everything I've asked for so far in making my theme customized for my customer thank you. *update* I have used this app for years, and it is still working well and the customer service is still amazing!!
May 11, 2019
I have tried other custom apps and they were never truly what weI needed. I was waiting for an app that suited our needs to come along. We needed a few tweaks. Works great and customer service is awesome and fast!!
March 27, 2019
I've been using this app for almost a year, Great integration, Great App, and an amazing UI, Very simple to use. I love the idea of the SVG clipart, so the client can choose the different colors on the graphics. Excellent App
March 9, 2019
Absolutely fantastic! Could not ask for a better app so suited for our store. Integration was easy and the support on a few technical things were sorted out the same day by the support team. In my eyes deserves more than 5 stars!
Oct. 21, 2021
I've used Inkybay for one month now. The support has been super fast to respond with any issues we've had. This is the third customization app we've tried and are thrilled to finally find one that works as intended.
Oct. 18, 2018
Looked for a long time to find an app that did every we needed. We came across this app and it did most of the requirements. However once installed the developers were always on hand for questions and small changes that worked better for us. Really helpful staff and app now does everything we needed it to. Amazing. Thanks Guys
July 15, 2022
This app will be used to set the tone of our services. Without this app Build-A-Bonnet couldn't be. The experience and assistance from beginning until now has been magnificent and we truly believe it will remain. The support staff has been beyond helpful. They've addressed any and every concern and request within 24 hours. I am truly amazed and at a lost for words. We read prior reviews, but I feel one has yet to exaggerate the amazing service, support, and pluggin as a whole. Thank you all at Inkybay/Product Customizer for everything. We look forward to a lifetime relationship. Build-A-Bonnet Team www.buildabonnet.com
July 25, 2018
This product is so versatile and capable of so many things, it is a bit intimidating at first. My advice is to just jump in and get your feet wet. The support staff is, HANDS DOWN, the best of any application I have ever used. They helped me with 5 different issues, all my fault, in the course of a day and had everything running beautifully. They are fast, efficient, and extremely friendly. There is no better customization application for Shopify, I have tried them all! Best of all, with this application, you can download the designs as a vector file, perfect for us since we do engraving, vinyl, and CNC work as well as print work. Thanks for everything guys, You have earned a permanent customer!
June 24, 2018
I had been back & forth whether this app was right for me however it turns out that this is the only genuinely great product designer that there is in my opinion. As with all product customisers there are a learning curve & it took me a little while to get my head around it however the amazing support I have received while I have got to know the software has been amazing! I you have any product that needs to be customisable, install this app & chat to the team & they will make it happen for you.
May 20, 2018
The app works great for us! The best part of Inkbay is their incredible, prompt customer support. If you have any issue with their system, Jahangir and the Inkbay live support team respond within hours to help. Their focus on customer satisfaction allowed us to smoothly transition to their platform without any major concerns. Would definitely recommend for small businesses like ours.
March 12, 2018
I have used and had apps built for me over the past 20 years ~ always bugs and non responsive on many platforms. This is the 1st product i have found that does what it says on the tin ! Totally responsive and works on PC/TABLET/MOBILE - Obviously with any new app you need to learn how to use it, but the support i received got me going within 2 days ( responses were quicker than this ! but i needed to train myself ). Early days to see what users think ! but i am very impressed. Don't waste time with anything else.
Feb. 21, 2018
Ran this app over a period of 6 mos. and I'm very impressed with the customizer. First off, incredible customer service, they're always very responsive. The app itself run very smoothly and my customers loves it. Make sure you install this app guys!!
Jan. 14, 2018
I am new to Product Customizer but I am very please with it. And I can't sing enough praise for their customer support! I don't recall ever giving a five star review for any product with anyone in the past. Unfortanely today most company's idea of customer support is lip service and an outdated, time wasting online FAQs or forums. Not Inky Bay. Whenever I need help they are there for me. I am still learning their product and have a lot more to learn but if their product is anything like Rashed of customer support, I will be a customer for a very long time.
Nov. 27, 2017
This App solved my requirements. In the beginning, it's a little confusing to install by me, but thank for the excellent customer support, it is no problem. It works very well and provides an SVG format of the design by customers that make the engrave processing very easy and save our lots of time. The only negative is that it will create products in Shopify. Overall, excellent app and fantastic customer support! The develop team responsive to my specific needs and resolve any issues, even create a theme for us, so surprise! Thank you!