All reviews

Rating Breakdown

  • 5
    94% (607 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 88% (554)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2025

Great app and responsive support

Store

BUY 2

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Just started, but so far so good! VERY easy set up, and Max with customer service was quick to help.

Using app

26 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2025

The support is the best thing on this app. I needed some help a couple of times and they were so precise and helpful. Special shoutout to Louie, he was fast and so efficient! :) I recommend this app so much, its beautiful and works perfect!

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

May 9, 2025

Dopo aver installato l'app, la stessa presentava dei problemi che sono stati prontamente risolti. Grazie mille per il servizio.

Store

Ditano

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

müşteri temsilcisi GYTE nin yardımı ve ilgisinden memnun kaldım ve hzlı cevabı ve destegi bana cok yardımcı oldu

Using app

39 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

May 8, 2025

Rien à dire appart que tout fonctionne parfaitement !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

so helpful from max

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2025

the costumer service is perfect!!!

Store

Luvanaa

Using app

36 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2025

Easy to configure app with a big impact for your CR. Support is fast and helpful! Thank you Koala.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2025

Great team and great app! Louie has been so helpful in getting an small issue fixed timely. We have seen a 17% increase in aov in just 7 days using the app for upsells!

Using app

9 days

Total reviews

10

Average rating

5.0

5 / 5 Share

May 1, 2025

Reliable and responsive customer support that not only resolves my issues quickly but also ensures ongoing assistance whenever needed

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2025

Excellent product. Works as advertised. Quick to response to questions.

Using app

11 days

Total reviews

7

Average rating

4.7

5 / 5 Share

April 29, 2025

Louie was helpful in helping with customization of the app.

Store

Boncini

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

April 25, 2025

Really good app, I've been searching for one with all the right functionalities and this is it :) Support great too.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Store

AKELION

Using app

1 day

Total reviews

8

Average rating

3.0

5 / 5 Share

April 25, 2025

Great app and customer service! Louie explained every details and helped me to solve all the issues.

Store

Sk1ntro

Using app

About 1 hour

Total reviews

20

Average rating

5.0

5 / 5 Share

April 24, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

Great service and so far a great product! I would like to be able to include randomly chosen products for the "10% OFF Bundle" style, but apart from that, an excellent app.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

May 11, 2025

The app itself works flawlessly and is technically solid. Setup was straightforward and the bundles are displayed correctly in the shop. However, we find the pricing model to be unfair. The monthly fee is based on the total revenue generated through the app — regardless of whether an actual upsell occurred. Even single-item orders, which would have happened without the app, count toward the pricing tier. This quickly bumps you into one of the highest pricing levels, even if the app didn’t contribute much value in those cases. In our opinion, the pricing should be based on actual upsells — meaning from the second item onward, where the app likely had a real impact. Technically impressive, but the pricing logic just doesn’t make sense for smaller merchants.

Using app

7 months

Total reviews

2

Average rating

4.0

Developer Reply

Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Bundles team