Koala Bundles Volume Discounts
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Great Support and a very useful app.
Thank you! We’re glad you’re enjoying the app and our support. 😊 Koala Bundles Team
Top communication with Alina
Hello, Thank you so much for your kind words! :) Koala Bundles Team
cool calm and collected like a champ, fixed my nightmare problem in 2 minutes. Life saver!
Hi there, Thanks for reviewing the app! Glad we could help so quickly! :) Koala Bundles Team
application très pratique et sav très réactif
Merci beaucoup pour votre retour ! Nous sommes ravis que l’application vous soit utile et que notre support ait été réactif. 😊
A very good app and very good support! All requested changes and questions are dealt with quickly and efficiently. I look forward to a long collaboration!
Hi, Thank you so much for your kind words! We’re glad to hear our app and support have been helpful, and we look forward to continuing to work with you! Koala Bundles Team
Buona app, mi sono trovato bene. molti settaggi disponibili
Grazie mille per il tuo feedback! Siamo felici che l’app ti sia piaciuta e che tu abbia trovato utili i settaggi disponibili. 😊
ho avuto un problema durante l'installazione e Max dall'assistenza, mi ha aiutato veramente tanto e in pochissimo tempo, grandi!
Grazie per il tuo feedback! Siamo felici che Max ti abbia potuto aiutare così rapidamente. 😊
great service good app
Hello, Thank you! We’re glad you’re enjoying both the app and our support. :) Koala Bundles Team
Bundles are honestly a great solution — especially for beginners. They’re simple to set up, easy to manage on your own, and don’t require any technical skills or outside help. You can combine products, create value, and increase your average order without complicating your system. It’s a smart, practical tool if you want clean structure and better sales from day one.
The app initially displays the correct B2B price to customers who are logged in through a company profile with catalog pricing. The problem occurs when the customer adds the product to the cart. At that point, the price automatically changes to the regular public B2C price, which creates a very confusing and poor buying experience for B2B customers. It is also not possible to disable the app for specific customer profiles or B2B customers, which makes the issue even more problematic. To be completely honest, I find this extremely frustrating. Your service level is very high and always polite, but when the app does not work properly with Shopify B2B, I honestly do not think the app deserves such a high rating anymore. Proper support for Shopify B2B catalog pricing should be added, or it should be possible to disable the app for selected customer profiles.
Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Bundles team
louie is responsive and helpful, thankyou
amazing to get some real advice from a real person, very grateful, also Koala works well for my shop
Very fleible, intuitive interphase, great support :)
It works really well and you can create and design different bundels
Hi there, Thanks so much for your kind words! I’m really glad to hear you’re enjoying the bundle creation and design features 😊 If you ever have suggestions on how we can improve and earn that 5th star, feel free to reach out—we’d love to hear from you. All the best, Gyte Head of Support @ ProfitKoala
Max was genuinely helpful to the extent of suggesting solutions. I appreciate how the team is always trying to problem solve with me and satisfy my experience!
This has converted so well on our store. It's proved to be an essential app for us and gives great flexibility for pricing models. Customer support (specifically Max) is fantastic and helped us customize to be a perfect fit on our store.
Good customer service , very fast to solve my problem
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