Multi Vendor ‑ Puppet Vendors  for Shopify

Multi Vendor ‑ Puppet Vendors

Multivendor Marketplace, commissions, consignment and payouts

Rating

4.7

feedback

115

Reviews

chart

#2,058

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    30%
  • Less than a year
    56%
  • More than a year
    8%

Reviews Summary

Puppet Vendor has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users appreciate the centralized dashboard that eliminates manual processes, the responsive customer support, and the fair pricing. The app has been described as a huge upgrade, offering incredible value, and being a game-changer for managing vendors. Customers have highlighted the excellent customer service provided by the team, particularly mentioning Martin for his helpfulness and responsiveness. The app is praised for its functionalities, ease of use, and the ability to streamline operations for multi-vendor consignment businesses. However, there are some concerns raised about bugs, intuitiveness, and occasional difficulties in reaching customer service. Some users have also mentioned issues with email spam after uninstalling the app.

Highlights

Centralized dashboard and automation
Responsive customer support
Value for money
Ease of use and functionalities
Challenges with bugs and customer service

Rating Breakdown

  • 5
    91% (105 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 97% (110)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 13, 2026

This is by far the best Multi-Vendor app I have worked with. The team is always attentive to my questions and have helped me multiple times with configuration of my store and vendor functions. They just helped me with barcode label printing for my vendors to be able to print their own labels which saves so much time and effort for us. Functionality has been top notch for my needs and they are constantly improving and adding more features all the time. Customer Service is awesome! Thank you to Martin, Vivi, and Max!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

We recently rolled out Puppet Vendor across both our B2C and B2B stores and it’s been a huge upgrade! Having everything centralized in a single dashboard eliminated a lot of the manual processes we used to juggle with spreadsheets and CSV exports. I even reached out to support with a few improvement ideas after using it, and they shipped the changes within 24–48 hours. That level of responsiveness is honestly rare!! It feels like they actually listen and build with their customers, not just for them.The pricing is more than fair for what it replaces. Support has been fast and genuinely helpful whenever we’ve had questions. Highly highly recommended!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Just installed Puppet Vendor for both our B2C and B2B store and the value is incredible! It has everything we need in one portal and replaces a lot of manual work we were doing before (endless excel/csv reports, lots of tracking,etc.). Super affordable. Their team (Martin) is extremely helpful. Big props. Big 5 stars. . And I’m not on their team, just a genuinely happy customer.

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

WE are new with Puppet Vendors but they have given us great customer service! Any questions that I have, they are quick to respond and help work through any problems (totally created by me) I have encountered.

Using app

28 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 13, 2026

I have mixed feelings about this app. Whilst ultimately it does what I need, it appears to be buggy and not especially intuitive. My experience with support has been mixed with always excellent speed of response, communication and service from Martin, but rather dismissive from another staff member when requesting help for an ongoing issue which went on for months. This problem should have been very easily fixed but it took a ridiculous amount of messages over a long period of time for anyone to see what the very simple mistake was. New features are being rolled out but in my opinion, the current features could be better. I'd like to try the automatic payments or subscription service but at a higher price tier and doubts about how easy this is to navigate has put me off. I would also like a subscription based on 3 or 6 months and this isnt currently offered so it wouldnt be suitable anyway. Ultimately even though I've spent a lot of time on support, the price is good and it saves me a lot of time organising earnings for my vendors.

Using app

7 months

Total reviews

2

Average rating

4.5

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more