Multi Vendor ‑ Puppet Vendors

We’ve been using Puppet Vendors as the foundation for managing our multi-vendor retail and online marketplace, and it has had a genuinely positive impact on how we operate. What has stood out most is the level of support and collaboration from Martin and the team. Our business model is quite specific, operating as a collective retail space, and they have taken the time to understand our use case and actively build improvements around it. Several of the features we now rely on have come directly from conversations and feedback, which has made the platform feel like a true partnership rather than just a tool. Puppet Vendors has brought much-needed clarity to our reporting, vendor management, and payouts, replacing what was previously a patchwork of systems. Our vendors now have far better visibility over their sales and earnings, and our internal workflows are significantly more streamlined. We’ve taken hours off our end of month processes. The platform continues to evolve in really practical ways, and it’s clear the team is building with real-world retail and consignment environments in mind. There’s a strong sense of momentum behind it, and we can see it having the potential to become the leading solution for collective stores like ours. Overall, it’s been a very positive experience, both in terms of the platform itself and the team behind it.

The team really went the extra mile with our edge cases, which for us involved some pretty complex shipping rules. Highly recommend if you're running a multi-vendor store with real complexity. Game change for us moving from Magento to Shopify.

Great app, very helpful support team. Provides us with everything we need

Martin, Vivi and the team at Puppet Vendors have been amazing. Incredible support for a world class product. Would highly recommend.

This app has helped us grow and streamline our workflow for all the products we list for our Vendors. Easy to setup and use and the customer service is second to none. Thank you so much to the team for constantly improving the app also!

This is by far the best Multi-Vendor app I have worked with. The team is always attentive to my questions and have helped me multiple times with configuration of my store and vendor functions. They just helped me with barcode label printing for my vendors to be able to print their own labels which saves so much time and effort for us. Functionality has been top notch for my needs and they are constantly improving and adding more features all the time. Customer Service is awesome! Thank you to Martin, Vivi, and Max!

We recently rolled out Puppet Vendor across both our B2C and B2B stores and it’s been a huge upgrade! Having everything centralized in a single dashboard eliminated a lot of the manual processes we used to juggle with spreadsheets and CSV exports. I even reached out to support with a few improvement ideas after using it, and they shipped the changes within 24–48 hours. That level of responsiveness is honestly rare!! It feels like they actually listen and build with their customers, not just for them.The pricing is more than fair for what it replaces. Support has been fast and genuinely helpful whenever we’ve had questions. Highly highly recommended!

Just installed Puppet Vendor for both our B2C and B2B store and the value is incredible! It has everything we need in one portal and replaces a lot of manual work we were doing before (endless excel/csv reports, lots of tracking,etc.). Super affordable. Their team (Martin) is extremely helpful. Big props. Big 5 stars. . And I’m not on their team, just a genuinely happy customer.

WE are new with Puppet Vendors but they have given us great customer service! Any questions that I have, they are quick to respond and help work through any problems (totally created by me) I have encountered.

I have mixed feelings about this app. Whilst ultimately it does what I need, it appears to be buggy and not especially intuitive. My experience with support has been mixed with always excellent speed of response, communication and service from Martin, but rather dismissive from another staff member when requesting help for an ongoing issue which went on for months. This problem should have been very easily fixed but it took a ridiculous amount of messages over a long period of time for anyone to see what the very simple mistake was. New features are being rolled out but in my opinion, the current features could be better. I'd like to try the automatic payments or subscription service but at a higher price tier and doubts about how easy this is to navigate has put me off. I would also like a subscription based on 3 or 6 months and this isnt currently offered so it wouldnt be suitable anyway. Ultimately even though I've spent a lot of time on support, the price is good and it saves me a lot of time organising earnings for my vendors.

I like it a lot. I signed up today, and it already seems to have exactly the multivendor functionality we need for our business. Clean, practical, and easy to get started with.

We're gradually switching our sellers to another app. It's very complicated; we can't understand what changes the sellers have made to the products. Reaching customer service is also quite difficult. This is a marketplace app, but they haven't thought about these details.

amazing dashboard

Do NOT download this app. Your emails goes on to the scammer hotline and you'll receive THOUSANDS of emails to whatever email is attached to your Shopify. I've gotten 1,023 emails 2 days after uninstalling this app and they're not stopping.

We were finding a solution to our multi-vendor consignment business model and after extensive searching, locally and internationally, we found puppet vendor and it was amazing. The functionalities and capabilities regarding multi-vendor solutions given by PV are very exhaustive, ready to be utilize in almost any scenario. But the real value lies in their customer service, both pre and post sale services. They have been very helpful regardless of the issue and most importantly, they listen to the customers' feedback and actually add functionalities on their application just, tailoring to our specific needs (the added functions are also globally and permanently available afterwards). If you are looking for solutions in managing multi-vendor (and) consignment model, this is probably THE one for you! Special shoutout to Mr.Kriang in helping us immensely!

This app is wonderful. If you run a site that has multiple vendors this is the app for you. It has personalized vendor portals where they can upload their own product and set prices and descriptions. It syncs amazing with shopify and is an asset to our business.

This app has been insanely good for us. The features are great, everything works smoothly, and the thing that absolutely blew me away is the customer support. I've NEVER experienced support like this from ANY app or service in my life. They've walked me through things step by step, fixed issues instantly, and even helped with stuff that wasn't technically their responsibility. Impeccable support, seriously. THANK YOU MARTIN!!! It's been such a game changer for us and I honestly can't recommend it enough. If you're considering this app, just get it.

Great company and service.

I love this app it is amazing it allows my vendors to set up portals and see their payouts and inventory in real time.