Multi Vendor ‑ Puppet Vendors
PuppetVendors is highly praised for its efficient vendor management capabilities and excellent customer support. Users appreciate the quick onboarding process, accurate commission calculations, and the ease of use of the platform. The support team is highlighted for their responsiveness, effectiveness in fixing issues, and willingness to go above and beyond to assist users. The app is recommended for managing multiple vendors and streamlining operations in a multi-vendor setup. However, there are some mentions of minor bugs, pricing concerns, and occasional delays in resolving issues.
We run a multi-vendor setup and PuppetVendors has handled it without drama. Vendor onboarding is quick, the payout and commission splits are accurate, and our vendors can see their own orders and earnings without us fielding constant emails. The support team is the standout, quick replies, and they actually fix things instead of sending you a help doc. Easy recommendation if you're managing more than a couple of vendors.
I migrated my digital preset business to Shopify after nine years on WooCommerce, and PuppetVendors handles revenue splits for my 20+ collaborators. That's the part I was most nervous about getting wrong. The app does what it says. But the reason I'm writing this is the support. Every time I asked for something in the chat, they got on it immediately. When they weren't online, I'd come back the next morning and it would already be done. And every single issue they told me they'd fix, they fixed. No chasing, no following up three times, no being handed between people. That's rare, and during a migration where a hundred things are moving at once, it's worth a lot. Commission calculations have been accurate, the payout export gives me exactly what I need to pay people each week, and setup was straightforward. Highly recommend.
Puppet Vendor provides about 95% of the services our team was looking for in a Vendor platform, which is far and away the best we've seen of what is available in the market. The Puppet Vendor team and support staff have been incredibly responsive and helpful with any questions or bugs we come across, and are quick to address them.
Puppet Vendors is a great partner for managing our vendors and building a robust platform for paying them. The support team has been nothing but helpful and has worked with us to ensure that our portal is up and running smoothly. I highly recommend using Puppet Vendors if your store has multiple vendors.
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