Multi Vendor ‑ Puppet Vendors
The reviews for Puppet Vendors are overwhelmingly positive, with users praising the app for its ease of use, comprehensive features for managing multiple vendors, and exceptional customer support. Users appreciate the seamless onboarding process, accurate commission calculations, and the ability to track sales and earnings effortlessly. The support team is highlighted for their quick responses, effective problem-solving, and willingness to go the extra mile to assist users. Additionally, users commend the continuous improvement and addition of new features by the Puppet Vendors team, making it a reliable and valuable tool for managing multi-vendor marketplaces. However, there are a few mentions of minor issues such as bugs, lack of intuitiveness in certain features, and delays in updates or responses from the support team.
We just opened our Makers Market in Wisconsin and absolutely love the app! We have a group of 20 vendors that were all able to utilize the system and upload their inventory without issue. The way the inventory flows into Shopify was just what we needed. Having the vendor commissions and nearly live updates while they had sales during our opening was a huge motivator for choosing Puppet Vendors over the other applications we tested. We are on the basic plan and the features included were more than enough to get us organized and focus on what really matters - handmade products and being in the community. Thank you, Puppet Vendor Team!
We run a multi-vendor setup and PuppetVendors has handled it without drama. Vendor onboarding is quick, the payout and commission splits are accurate, and our vendors can see their own orders and earnings without us fielding constant emails. The support team is the standout, quick replies, and they actually fix things instead of sending you a help doc. Easy recommendation if you're managing more than a couple of vendors.
I migrated my digital preset business to Shopify after nine years on WooCommerce, and PuppetVendors handles revenue splits for my 20+ collaborators. That's the part I was most nervous about getting wrong. The app does what it says. But the reason I'm writing this is the support. Every time I asked for something in the chat, they got on it immediately. When they weren't online, I'd come back the next morning and it would already be done. And every single issue they told me they'd fix, they fixed. No chasing, no following up three times, no being handed between people. That's rare, and during a migration where a hundred things are moving at once, it's worth a lot. Commission calculations have been accurate, the payout export gives me exactly what I need to pay people each week, and setup was straightforward. Highly recommend.
Puppet Vendor provides about 95% of the services our team was looking for in a Vendor platform, which is far and away the best we've seen of what is available in the market. The Puppet Vendor team and support staff have been incredibly responsive and helpful with any questions or bugs we come across, and are quick to address them.
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