Multi Vendor ‑ Puppet Vendors
Multivendor Marketplace, commissions, consignment and payouts
Rating
4.7
feedback
113
chart
#2,020
All reviews
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Jan. 27, 2026
We're gradually switching our sellers to another app. It's very complicated; we can't understand what changes the sellers have made to the products. Reaching customer service is also quite difficult. This is a marketplace app, but they haven't thought about these details.
Thank you for your review. I can verify that all support requests from your store were responded to, including the most recent message, which received a human response within 2 hours, despite being outside our standard business hours. These responses were also read. In addition, our team previously built custom functionality specifically for your store to help track seller product changes, which you confirmed was working well after delivery. While we do our best to support merchants and occasionally build custom solutions, PuppetVendors may not be the right fit for businesses expecting ongoing free custom development and leaving a negative review whenever a feature isn't available. We appreciate the time you spent using the app and wish you success with your future setup.
Dec. 15, 2025
Do NOT download this app. Your emails goes on to the scammer hotline and you'll receive THOUSANDS of emails to whatever email is attached to your Shopify. I've gotten 1,023 emails 2 days after uninstalling this app and they're not stopping.
Thank you for sharing your feedback. I’m really sorry to hear about the volume of emails you’re receiving. That’s understandably frustrating. We’ve reviewed our system logs carefully and can confirm that these emails are not coming from PuppetVendors. Our app does not send bulk or marketing emails, does not share or submit merchant email addresses to third parties, and once uninstalled, all access is fully revoked. There is no outgoing email activity from our systems tied to your store. We take security and customer information very seriously, and there is no evidence that PuppetVendors caused or contributed to this issue. Thank you!
April 27, 2025
Complicated for nothing. Poor themes. No service by the weekend . Seriously ?
Hi, Thank you so much for your feedback. We take all feedback very seriously and work to improve our app based off it. However, based on our investigation, we do not see any support tickets from your end and the team also reached out several times with no response. Could you kindly respond to our support staff so we can help resolve any concerns you may have?