Puppet Vendors ‑ Multi Vendor
Multi Vendor Commissions & Payouts Reporting
Rating
5.0
feedback
111
chart
#2,457
All reviews
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Sept. 4, 2024
I've been using this app for just a few hours, and in a few hours, I've made more progress on configuration vs. 10+ hours it took me to get no where with Webkul MVM. This app has a clean, intuitive, UI/UX that "just makes sense". They don't overload you with configuration options out of the box, which sort of forces you to take smaller steps towards getting you where you want from a functionality standpoint. Then once you get past basic config, you can determine if you want to bring in new features via add ons. Beyond the above, the support has been phenomenal. This app is going places for sure.
Aug. 29, 2024
initially we have some issues with the App. so i contact the support and they help us every way to fix the issues. overall support is excellent and i will recommend to go with email. overall good experience.
Aug. 23, 2024
Joel and Martin from Puppet Vendors are very wonderful to work with. I have been working with them for over three years now and they never fail to provide excellent customer service and fair resolutions. They strive to make their customers happy and are good people with a good knowledge of a multi vendor platform. Having looked for many years, finding an inventory management system that provides access to multiple vendors, across various platforms is difficult. Puppet Vendors is a great tool to do this. Over time, they have worked hard to fix any bugs that have emerged and continue to work on further developing the app for new features. I recommend to anyone to use Puppet Vendors.
Aug. 23, 2024
Such a fabulous app for vendors managment its so helpful, and martin has helped way beyond to customise and explain how the system works and helped every stage upto the live day. Absolutely good team.
Aug. 9, 2024
A great solution for my shop shop. The app is easy to use, great instructions and the team is very supportive with quick responses.
Aug. 5, 2024
Martin is the best. Always able to answer my questions and the platform works great to pay out my vendors.
July 26, 2024
Puppet Vendors is an exceptional app! The team is incredibly attentive and their support is super responsive. They frequently roll out new features based on user feedback, which is fantastic. The UX/UI is top-notch, making it a breeze to navigate and use. Highly recommend it!
July 11, 2024
Our business works with artisans and small business owners who sell their products via consignment through our store. Currently, we only operate a physical retail store (webshop is down the line) and I was thrilled when I came across Puppet Vendors as it seemed to be a perfect solution to our "how do we manage consignment vendors with Shopify" problem. This app, while still new and working out a few minor glitches, is amazing. It works exactly how we need, our vendors are happy to be able to access their sales reports online, and I don't know how we ever functioned without it. Support (if you need it) is responsive and actually helpful. I repeat, ACTUALLY HELPFUL! This app was designed with an understanding of consignment needs and it shows. We are able to attribute custom sales to vendors on the back end, make payout adjustments, easily set up commission fee structures and do so many other things that save us so much staff time. FYI -we currently are only using the base product and that alone has made such a huge difference. We plan to add Payouts and Products soon once we have 100% vendor adoption in the vendor portal. If you can make the monthly investment, this app is well worth it.
Aug. 23, 2024
The issue has been resolved. My experience with Puppet Vendor's multi-vendor marketplace service has been mixed. Initially, the platform was invaluable as we expanded our business and onboarded more vendors. It streamlined our operations, and their customer service was responsive and helpful. However, over the past three weeks, we have faced serious issues. The system has been running very slow, preventing our vendors from accessing the portal and severely hampering our ability to fulfill customer orders promptly. Despite ongoing communication with Puppet Vendor's support team, the problem remains unresolved. Consequently, we are now exploring alternative vendors. While Puppet Vendor has its strengths, any new potential customers should exercise caution, especially if scalability and reliability are critical to their business.
Hi, UPDATE: The issue is now resolved. It was a user error where by the user uploaded logo size that was significantly larger than the dimension suggested by Puppet Vendors causing massive delays in load time. The PV team resized the logo for the user and fixed it. Thank you for your feedback here and sorry to hear that you have been not having the best experience so far. We take these seriously and are in constant communication with your team to resolve them. Some issues may simply take longer than others but they will be resolved. We appreciate the impact this might have caused and apologize for this. Rest assured that a resolution will be released shortly.
April 13, 2024
Fantastic app! A very customizable app which we know will save us a lot of manual tracking. Super-responsive customer service.
April 6, 2024
The App is what you are looking for and more, and over all of that, you get AMAZING VERY LOVELY SUPPORT, I was working alongside Martin for the whole time and he was just top-notch, providing quick replies and help as well as step-by-step videos to get you going. I'm speechless about how great it gets!
Feb. 28, 2024
Feb. 22, 2024
Wow! I am so impressed with this platform, i have been searching for years to find a user friendly Vendor App like this. The customer service support is also amazing. So helpful and always willing to fix my issues and come to a solution. Thanks so much!
Feb. 9, 2024
This is really really helpful. Very well made and full of features. The support is also fast and kind. Super recommended!
Jan. 3, 2024
Really happy with this app. Customer service is really great. Any issue we have had has been resolved very quickly...often within minutes. It does what it is supposed to do and more. They are continually adding features that make ours and our vendors lives easier.
Nov. 14, 2023
I couldn't be more thrilled with my experience using Puppet Vendors, the fantastic multi-vendor app on Shopify! First and foremost, their customer service is nothing short of exceptional, earning a solid 5-star rating from me. Whenever I've had questions or needed assistance, their team has been incredibly responsive and helpful.
Oct. 13, 2023
DO IT!!! Service is nothing but 5 stars, Martin helped me with a problem and even took the time to explain with a video how to help with my issue. It was so very refreshing to deal with an actual person and not an automated system!! Thank you Martin!!!!
Oct. 3, 2023
Perfect application for calculating commissions for each seller. The strong point is certainly the customer service which within a few hours, if not a few minutes, always manages to help us and find a solution to everything! Highly recommend!
Aug. 14, 2023
A very attentive and very high level team. They are very applied in their work. I asked them to integrate an option to be able to publish the products of the other sellers in different sales channels, and they knew how to respond by programming the option in a short period of time. Its application works excellent. I recommend it 100%
July 21, 2023
Highly recommend. They are very quick to respond to any issues and when requesting added features, they are very accomodating.