All reviews

Rating Breakdown

  • 5
    95% (95 ratings)
  • 4
    3% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (98)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2025

This app has been insanely good for us. The features are great, everything works smoothly, and the thing that absolutely blew me away is the customer support. I've NEVER experienced support like this from ANY app or service in my life. They've walked me through things step by step, fixed issues instantly, and even helped with stuff that wasn't technically their responsibility. Impeccable support, seriously. THANK YOU MARTIN!!! It's been such a game changer for us and I honestly can't recommend it enough. If you're considering this app, just get it.

Store

Artiss

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Great company and service.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

I love this app it is amazing it allows my vendors to set up portals and see their payouts and inventory in real time.

Store

My BBB

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

We migrated all of our inventory from another multivendor platform, and Puppet Vendors has been a huge improvement. Their tech support team has been very responsive and helpful during the transition. Highly recommend.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

the multi vendor app is a Gem , their support is amazing

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Great customer service, user friendly app. Perfect for consigning!

Store

Sun and Soul Collective

Using app

About 1 month

5 / 5 Share

Sept. 29, 2025

The customer support from Martin is absolute A+ which is such an important feature when setting up and maintaining your marketplace. We've only had this app installed for a couple of weeks but it's so user friendly to use & navigate. I can't wait to see where our marketplace journey goes using Puppet Vendors.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

I have to say they are incredibly patient. Every time I run into a problem, they always find a way to solve it for me. What impresses me the most is that they even updated the backend, and each change truly moved me. This app is simply amazing.

Store

KUHAUS

Using app

22 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Sept. 15, 2025

A great tool that's helped us build our business the way we need. Excellent team behind this app who have been not only responsive but have gone above and beyond to help us many times. Awesome experience. Thanks Martin and team!

Using app

11 months

Total reviews

3

Average rating

3.0

5 / 5 Share

Nov. 12, 2025

I simply cant speak more highly of a company ive ever worked with. Martin an the team at puppetvendors have been an intergral park of our setup, preparation and launch. Without them our systems wouldnt have been able to talk to our dispatch systems properly and after a chat with the team they simply set to work; creating a brand new shipping automation that not only saves us time but in the long run is going to potentialy save us thousands of pounds. The communication from the team kept us updated at every step of the way and remained calm even when i was stressing!! They gave me an extension on my subscription as we hadnt launched at the time of starting with them so we didnt incur any costs prelaunch, which we cannot again thank them enough for. From here on in it on and up with the project. The sky literally is the limit now we have the setup we dreamed of. We still have a few tweaks in the pipeline coming from them too as they never stop trying to make our time with them even better. LITERALLY COULD NOT SPEAK HIGHER OF A TEAM - UPDATE 12/11/26 - I cocked something up big time, went and deleted an essential file required to continue the like PV built for me, reported it to the tem there and they worked tirelessly (i mean this we were still up chatting at 2am his time) to get the issue resolved. It now is. We are back to operating strength and its all because of Martin and the team - literally lifesavers! - BEST MVM ON THE MARKETPLACE BY FAR

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

A game-changer for managing vendors. Easy to use, reliable, and packed with smart features.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 29, 2025

Always the best customer service, continuous improvement and it is clean/simple functionality as well. Very happy with this app/business.

Using app

12 months

Total reviews

4

Average rating

4.3

5 / 5 Share

July 15, 2025

Super helpful! I was able to get all my questions answered and I feel more comfortable with puppet vendors.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

I started using this app about four months ago. It has significantly changed my business for the better! Keeping track of consignment goods and vendors was all done manually by me via spreadsheets before. Now it's so simple and efficient. I know who to pay, what amount to pay, who and what has already been paid out, all within a few minutes. My consignors love being able to sign in and see what's still in the shop and what's been sold. I would never choose to go back to using so many spreadsheets and so many hours spent checking and double checking, and still making mistakes! I highly recommend this app for any business with consignment goods.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

So far so good! I tried a few other apps similar to Puppet Vendors, but this is the easiest/best by far. Every question I've had has been answered fairly quickly and am looking to grow with them!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

We are very satisfied with Puppet Vendors and with the outstanding customer support. The team is truly attentive, kind, and responds quickly to all our questions, even the most specific ones. A real plus when launching a multi-vendor marketplace. Thank you for your support !

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2025

This app has been WONDERFUL! Communication is GREAT! I am always able to receive quick help via the chat box or set up a zoom call! Customer service receives an A+! The platform is very simple to use! We are a collaborative shop that has 35+ vendors and each of them have expressed that PuppetVendors is their favorite platform to work with! Highly Recommend!!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

We like it because it is simple to use for both us and the vendors!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

Two weeks in and I am impressed with the app. Working with Martin has been easy and helpful. There are some areas I'd like to see work better for my business model but they are all minor. Overall I recommend this app if you're managing a marketplace with your store.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2025

I'm using the app to manage partners on my marketplace, and it's been super helpful! It automates payment splitting, reducing manual work. I recommend it!

Using app

5 months

Total reviews

5

Average rating

5.0