All reviews

Rating Breakdown

  • 5
    92% (126 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (5 ratings)

Reviews with Text

  • 100% (136)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2025

Absolutely excellent service with my recent issue! Mete was quick and super knowledgeable! He got me fixed right up!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 18, 2025

Overall works very well for the intended task. A real time saver!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

1 / 5 Share

Oct. 22, 2025

We are experiencing issues with the plugin. We are also paying for "Priority Support". Unfortunately there is no way to reach anyone and the matter is urgent. We do not get an answer in the chat. Very bad experience.

Using app

Over 3 years

Total reviews

17

Average rating

3.0

Developer Reply

We’re truly sorry to see this feedback from a customer who has been using our app smoothly for more than three years. Our team works hard to provide fast and effective support to all users — even customers like you on the Basic plan receive Priority Support. Unfortunately, due to a high volume of support requests that day, our initial response was delayed by about 1–2 hours. We completely understand how frustrating that can be and sincerely apologize for the delay. After that, our team reached out with several solution suggestions, but unfortunately, they were not accepted. We always do our best to assist all our customers as quickly and effectively as possible. If you change your mind, please feel free to reach out to us — the Merchbees team is always happy to help with anything we can.

1 / 5 Share

Sept. 23, 2025

Absolutely DOES NOT WORK. Tried cancelling multiple times and they're still charging me. No replies to messages. POOR POOR POOR

Using app

Over 3 years

Total reviews

5

Average rating

1.8

Developer Reply

Hi There, we can see that you have been using our app for more than 3 years, and we are truly sorry to see your review. We have checked both our support mailbox and chat history, but we could not find any message from your store. We would love to understand the issue and help resolve it. Could you please contact us at [email protected]? Thank you.

5 / 5 Share

Aug. 11, 2025

Great service. Quick and answered my questions immediately. Very happy and such a great product.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

This app is perfect for my shop. All my product is one of a kind. Before I installed this app, my customers would see on the first page "sold out" too many times, and I would have to go and manually try to organize the product, what a pain. Now, when customers visit my store, the first product they see is the one that's available for sale, huge help. I now have time to make more products :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

nice customer service

Using app

7 days

Total reviews

16

Average rating

5.0

5 / 5 Share

July 25, 2025

Works great & great customer support! It was just what we needed for our site. Recommended!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Excellent, does what it says on the box and I am not starting to experiment with the developers other products!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

July 11, 2025

Ottima applicazione per gestire cataloghi prodotto molto ampi, supporto sempre disponibile, preparato e professionale.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2025

Amazing app. Super accurate and responsitive Support

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2025

This app solved our sorting problem with out-of-stock products. Both Mete and Kübra was very helpful on guiding us how to best benefit from the app. Very easy to implement and simple use. Appreciate to have the app and the support team.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Simple and easy to use. If you have a lot of items that go out-of-stock often, than this app might be for you.

Using app

12 months

Total reviews

12

Average rating

3.7

5 / 5 Share

May 3, 2025

Very helpfull app keep out of stocks out of view .

Using app

8 days

Total reviews

10

Average rating

3.6

5 / 5 Share

April 29, 2025

I've had a fantastic experience with MerchBees, specifically their Push Down and Hide Out of Stock Items system! It's helped my customers get to our limited designs that are still available quickly and has increased our sales!

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 13, 2025

I was billed $89.88 in January for 12 months, my shop has been offline for a couple of months as we worked on a relaunch and the app was accidentally uninstalled. I reinstalled and haven't been able to reach anyone in support, so in order to get into the app I have had to click the professional plan option thinking I had the trial period to sort this out and I've just been notified the approved $89.88 will be billed again today. I don't want to be billed twice. Please reach out.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hello, we responded to the question you sent via chat, but it seems you didn’t receive it. Could you message us again in the chat? Or you can send an email to [email protected].

5 / 5 Share

Feb. 6, 2025

doet wat moet doen

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Excellent, easy to use and such a great feature. Nice support team too, super helpful

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Mete and Kubra has been incredible today. They have advised me clearly on all the options available with my requests and explained the positives and negatives of each choice with patience whilst I figure out what I want to do. I could not be more impressed with the service and attitude given and the solution we settled on together is the best for what we need. I would definitely recommend this app to anyone who requires services they provide and both has been a star in a potentially confusing request.

Store

FETCH

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 10, 2025

Couldn’t recommend this app more! It works exactly as promised, and when I had a question, their customer support was incredibly helpful and quick to resolve it.

Store

Nomadix

Using app

Over 1 year

Total reviews

5

Average rating

5.0