Rating

4.8

feedback

637

Reviews

chart

#164

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    12%
  • Less than a month
    21%
  • Less than a year
    19%
  • More than a year
    2%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the support team. Users highlighted the ease of setting up the app, its great features, and the quick response times from the support team. The app was described as working smoothly and effectively, with some users mentioning significant improvements in their business performance. However, there were a few negative reviews mentioning issues with bugs, slow support response times, and instances where the app did not work as intended, leading to frustration and loss of sales opportunities.

Highlights

Excellent customer service and quick support response times
Ease of setting up the app and great features
Positive impact on business performance
Issues with bugs and app not working as intended
Slow support response times

Rating Breakdown

  • 5
    62% (394 ratings)
  • 4
    3% (16 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 82% (347)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 13, 2025

Amazing support & many great features! Thanks a lot Rita and team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Using app

14 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 10, 2025

The functionality for a free app is 5 star. 4 star rating because it's missing some functionality and while the support team is excellent they work 9pm-2am EST and not weekends so if you do have a bug or issue turnaround can be slow. if you're operating in those hours, fixes are very fast. Note: the slide cart needs to be customized if you have 3rd party integrations. (Qikify did an excellent job working with those 3rd parties.) And BOGO breaks every time you change the product title so keep that in mind when updating your store. It took a while to figure out why it was breaking - and not something I kept testing after launching.

Using app

6 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 9, 2025

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Ich teste gerade die App in der kostenlosen Version und bin begeistert- der Support ist mega! Danke!

Using app

14 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us. We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers. If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Qikify Team

All reviews

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