Qikify Upsell Cross‑sell BOGO
The reviews are overwhelmingly positive, with many users praising the app’s ease of use, flexible features, and especially the quality of customer support. Reviewers repeatedly mention fast response times, friendly and patient support agents, and a willingness to go beyond standard help by providing custom solutions, theme adjustments, and hands-on setup assistance. Several merchants say the app works well for upsells, free gifts, rewards bars, and other promotions, and that it helps improve their store experience and potentially boost sales. The main negative feedback centers on reliability and support availability. A small number of reviewers report bugs or unexpected behavior, including promotions not applying correctly, cart/slide cart issues, and the app not working as intended. Some users also note that support is not available during weekends or their local business hours, which can slow resolution when problems arise. A few reviews mention that certain features may be missing or that setup can be difficult at first, but even in those cases the support team is often described as helpful and solution-oriented.
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A big thank you to Rita and the Qikify team! We ran into an issue with our promotion, and they were so quick to respond, kind, and genuinely willing to help. Rita took the time to understand our tests, explain what was happening, and work with the technical team on a custom solution for our store. We tested it in both the cart and checkout, and it worked exactly as we hoped! It makes such a difference to feel that someone cares about getting things right for your store. Thank you for your patience, clear communication, and for going the extra mile for us. We really appreciate it!
Hi there, We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us. We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers. If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Qikify Team
Very nice and helpful customer service!
Hi there, We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us. We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers. If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Qikify Team
Hi there, We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us. We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers. If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Qikify Team
This app has been incredibly helpful and works exactly as expected. The support team is responsive and always quick to assist whenever needed. I would definitely recommend it to others.
Hi there, We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us. We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers. If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Qikify Team
Hi there, Thank you for taking the time to share your feedback! We'd really appreciate the opportunity to understand your concerns better and see how we can make things right. Our Support Team has also reached out to you through the in-app chat to offer further assistance. If you have any additional questions or concerns, please feel free to reply directly in the chat. We'd be more than happy to help and work with you toward a solution. Thank you again for giving us the opportunity to improve. We truly appreciate your feedback! Best regards, Qikify Support Team
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