All reviews

Rating Breakdown

  • 5
    48% (80 ratings)
  • 4
    10% (17 ratings)
  • 3
    5% (9 ratings)
  • 2
    7% (11 ratings)
  • 1
    30% (50 ratings)

Reviews with Text

  • 100% (167)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 16, 2025

works well. great customer service with Daniel.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

I have used this app for years now and absolutely find it helpful with my accounting entries syncing with my Shopify. I have had an issue on my site that I couldn't figure out how to fix. The support and guidance that I received from Daniel P. was above and beyond what I expected. I had not only instructions sent to me with links, I acually had help from Daniel behind the scenes fixing things for me and assuring me that if I needed more help to reach out anytime. I was thrilled to get this kind of help and attention. I can't thank support enough and love this app even more because of it. My work is so much easier because of it. Thanks 5 stars can't say enough! Jackie from CCbyJ.com

Using app

Almost 9 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2025

Has worked smoothly for years but we had a hiccup recently (completely user error/boo-boo) ...when we contacted support for help they responded promptly and very quickly deduced the issue and gave easy to follow instructions to rectify the situation. Daniel was extraordinarily helpful and courteous. I am delighted with their service.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2025

Daniel from bold customer support was amazing! Really excellent and prompt service, solved the issue in no time and was very kind and easy to work with. Thank you so much! It's really nice to be able to rely on great customer service and be able to talk to a real person instead of an AI bot.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Our experience was made better by Daniel, the support specialist who identified what a problem was with the App and our system and got it fixed quickly and efficiently. He is the reason why we are giving BOLD a 5 star review, as it now works great with our Shopify account. Mary Dawn, Managing Director

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2024

Had a great experience! Paul scheduled a call with me despite Bold normally doing things via chat. He worked with me and followed up each day to make sure that the error had been corrected. He was very responsive

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! We're thrilled to hear Paul made your experience so positive. We appreciate you choosing Bold!

5 / 5 Share

July 10, 2023

Very pleased with this app, having been using since 2020. Seamlessly exports Shopify data into QuickBooks. Occasionally we get errors on import but they are identified and I can manually input the odd time a transaction doesn’t go through properly. Def recommend.

Store

Mister Butcher

Using app

Almost 3 years

5 / 5 Share

May 9, 2023

We have been using this for several years & haven't had any issues. This is a must have app for anyone running a Shopify store & using Quickbooks Online. Don't sleep on this app!!

Using app

Over 6 years

Total reviews

8

Average rating

4.8

Developer Reply

Thank you for writing in about your positive experience! That is exactly what we aim to provide—an efficient tool to make your day to day operations easier. Thanks for choosing Bold!

5 / 5 Share

May 9, 2023

We have been using the Quickbooks integration for several years now and find it brilliant and seamless. Very efficient and easy to use.

Using app

Over 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write in! We are so glad to hear you find the app such a valuable and efficient tool for your business. Thanks for choosing Bold!

5 / 5 Share

May 5, 2023

We have been using this app for 5 years and we work with it daily! it really saves us valuable time that they talk to each other. Seems like they are constantly improving the flows and making the two systems talk better to each other which we value!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write in with your wonderful review. We are so glad to hear that QuickBooks sync is a valuable part of your business ecosystem! Words like yours let us know we are on the right track and help keep us motivated. Thanks for choosing Bold!

5 / 5 Share

May 4, 2023

We've been using Bold going on six years, and it's always worked like a charm. Once or twice minor issues arose when we introduced new products, but the Bold team quickly identified the root cause (our bad), and offered a solution. I'm really scratching my head about all the one-star reviews. There are a lot of challenges to managing an online store. Bold isn't one of them, at least in our experience.

Store

Frywall

Using app

Over 5 years

Total reviews

2

Average rating

3.0

Developer Reply

Feedback from longtime clients is incredibly helpful, and we are just over the moon to hear what a great experience you've had! Thanks so much for writing in. We are always here for you if you need us! Thanks for choosing Bold!

5 / 5 Share

May 4, 2023

Super easy to use, and incredible customer support. Awesome product with great customer service - what more could you ask for?

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Reviews like yours make our day! Thanks for writing in. We are always happy to help!

5 / 5 Share

May 1, 2023

Customer Support is amazing! Daniel was quick to respond, and very knowledgeable. He fixed our problem easily! Thanks Daniel!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that Daniel was able to help with your support request! Thanks for your review and thanks for choosing Bold!

5 / 5 Share

March 14, 2023

I've had this app in place right from the very beginning since I wanted Shopify to talk to Quickbooks automagically. It's been working in the background, doing its job without any problems. Just what I want. And prevents me from having to hire a bookkeeper!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your glowing review. That is exactly what we love to hear, our goal is to make your life easier! Thanks for choosing Bold!

5 / 5 Share

March 9, 2023

Huge time saver. It has worked really well for our company. We've been using it for 5 years, and we had one snafu right at the beginning of Covid where it didn't add our orders for a month. That was a hassle to figure out, but otherwise it has been a great tool for automatically adding our orders from Shopify to Quickbooks.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review! Our team is always happy to help with any roadblocks. Thanks for choosing Bold!

5 / 5 Share

March 8, 2023

The app has historically worked well for us. There have been a few hiccups here and there, but the support team has been able to iron out the wrinkles. The app does a good job for the price.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements! Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

March 6, 2023

This app works really well for us. It saves us tons of data entry time. We don't sync inventory, just orders. Occasionally it has errors, but usually it's because a tax category wasn't pre-configured.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your wonderful review. We are just so happy to be a part of your business solutions and are here to help whenever you need! Thanks for choosing Bold!

5 / 5 Share

March 2, 2023

We've had this app installed for a couple of years based on the recommendation of our bookkeeper. It lessens the load for her, so I said 'yes'. I'm mainly giving it 5 stars because I have not ever had to touch it. Guess that's a sign of a good app.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for taking the time to write in, we appreciate it! We are glad to hear that Quickbooks sync by Bold is allowing your store to run your business just as you need!

5 / 5 Share

Sept. 30, 2021

We were having some issues with exporting. I reached out to customer service and they were fantastic to work with. I worked with Nick, and he took care of us. Glad to know that there is a solid team able to help when needed. Thanks!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Nikhil has always been very responsive and has fixed any issues I've had promptly. Great customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review. Kudos have been passed along to Nikhil.