All reviews

Rating Breakdown

  • 5
    48% (128 ratings)
  • 4
    11% (28 ratings)
  • 3
    3% (8 ratings)
  • 2
    5% (12 ratings)
  • 1
    34% (89 ratings)
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2 / 5 Share

Nov. 17, 2017

A smart app, but unfortunately one that maps the SKU name in Shopify to the Name in Quickbooks, meaning that if your Name= Name, and SKU= SKU, it imports every item as a service and takes copious amounts of my time to adjust every invoice manually. I'm going to start manual imports and will revisit this app if this problem is fixed.

Using app

About 6 years

Total reviews

1

Average rating

2.0

5 / 5 Share

Nov. 17, 2017

Very useful app. Paul at Bold has been exceedingly helpful making the transition.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2017

I had a problem with Shopify and QBO integration early this week. After spending hours on phone with QBO help desk, I was told nothing could be done. Luckily, I was able to get help from Alaxe who was able to pinpoint the problem in minutes and guided me through the whole process. Now, everything works beautifully. 5 star...

Store

Tap2018

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2017

November 23, 2017: Update to first review. I am still very impressed with this App, far more than I'd expected. It has taken a bit of a learning curve because it is visually different than the desktop version, but otherwise it has been very interesting to look at its functions, reports, etc. I love it that I can seamlessly connect and download data from bank/credit card - always had a difficult time with the desktop version. So far, I would highly recommend this app. I'm also very happy with the Support that I've been getting - for questions. ----------------- Just downloaded the app, connected it to Shopify and absolutely everything came in flawlessly. I had read some of the reviews mentioning some problems, but I honestly did not have any of those. I will give another review in a month or so but, so far, truly impressed with its ease. I had a payroll question and the support has been great.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2017

I had some issues with my Quickbooks online syncing correctly all of a sudden. After spending time on the phone both with Shopify and Quickbooks, the guys as BoldApps pinpointed the problem quickly and I was able to get back up and running in 48 hours. Very knowledgeable and fast to respond!

Using app

10 months

Total reviews

5

Average rating

5.0

2 / 5 Share

Oct. 23, 2017

I love Qb but this app stop syncing a few months after installing and continues to give exporting error messages when there isn't any issue

Using app

7 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Oct. 21, 2017

Works just perfect for us, not had any issues and feeds perfectly to our Quickbooks account!

Using app

Over 6 years

Total reviews

16

Average rating

5.0

4 / 5 Share

Oct. 20, 2017

Paul was very helpful resolving issues related to data mapping. Thank you!

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 18, 2017

The app is easy to use and makes everything simple, especially when trying to consolidate from many different sources. When I encountered an issue, Bold went beyond by actively resolving the problem instead of walking me through something I was having a hard time figuring out. This app is a must have for anyone using Shopify and Quickbooks.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2017

Was wary after some other reviews, but everything has synced very well with my store. Haven't had problems yet and is quite essential to my book keeping. RARR Sportswear www.rarr.com

Store

Rarr

Using app

About 7 years

Total reviews

16

Average rating

4.4

5 / 5 Share

Oct. 16, 2017

We've been using this app for a year now, it has always required extra manual checking and correction of synced transactions. Not ideal, but we'd accepted that, it's free of charge at the end of the day... Until a few days ago we suddenly realized that the product syncing has been distorting our QBO accounts. Bold, who have recently taken over the app, have been very helpful trying to resolve this and a few other issues for us. It is good to see that someone is finally bringing this app up to required standards.

Store

Olif

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2017

Although had issues in the beginning support was very quick in addressing the problems. BOLD apparently took over the app recently and the previous reviews that talk about poor support do not reflect the current situation.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 19, 2017

A lot of bugs but the team worked very hard to to get the problems solved!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

1 / 5 Share

Sept. 25, 2017

Not a fan at all. It did not sync well to my store settings (which are incredibly basic) and customer service took forever to respond. Waste of time.

Using app

9 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 24, 2017

It's really helpful who are using QuickBooks & Shopify, Easy to integrate & I love it. I recommend this app.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 19, 2017

Easy installation and use. All my transactions are transferred and matched automatically. Have been using it for over a year and no problems at all. Great app!

Using app

Over 1 year

Total reviews

25

Average rating

5.0

1 / 5 Share

Sept. 6, 2017

This app doens't sync correctly, it's causing me major issues

Using app

About 1 year

Total reviews

6

Average rating

4.2

5 / 5 Share

Aug. 1, 2017

Wow! A++ thank so much for this app! QuickBooks is Amazing! I'm amazed at how fluid and seamless this app is. I love to see critical financial information from our store and all in one neat and tidy place! I can see that a lot of thought was put into making features that actually work. I would definitely recommend this app to anyone on Shopify. We look forward to seeing more apps come from y’all! From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!

Using app

6 months

Total reviews

23

Average rating

5.0

1 / 5 Share

July 12, 2017

Software did what it said it would do, however the trial is extremely misleading. I signed up for the 30 day trial to see if this would work the way I needed it to for my company. At the time of sign up, the program was 10$ a month. After completing the trial, the software tried to force me into a package for 27$ a month. After calling customer service, they said there was no way around it and I gave up all options for discounts by registering for the trial. Now, all the book keeping I have completed during the month is being held hostage because I refuse to pay 27$ for an automated check register. No where during the trial sign up was there anything that lead me to believe I would have to pay almost 200% more a month for the program. I will be deleting this from my shop and not recommending it to anyone in the future.

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 9, 2017

Garbage app...Doesn't export. Freezes every time.

Using app

About 24 hours

Total reviews

1

Average rating

1.0