Bold QuickBooks Sync Pro for Shopify

Bold QuickBooks Sync Pro

Easy and Accurate App to Connect & Auto-Sync with QuickBooks!
Rating
3.4
Feedback
165
Reviews
Chart
#605
Shopify

All reviews

5 / 5 Share
June 22, 2020

App does a great job exporting to QBO. When there is an issue, they are very responsive. Rony just helped with a sales tax issue we had been having. Great app!

Store Using app Total reviews Average rating
Rare Roots Over 1 year 3 5.0
5 / 5 Share
June 3, 2020

Had an issue with mapping for years with no interest from support to fix the problem until Rony. He fixed the problem and voila it works.

Store Using app Total reviews Average rating
5 / 5 Share
June 1, 2020

The app is easy to setup and works seamlessly in the background. I had some trouble when I exceeded the number of automatic exports on the free plan but Rony and Rushit were quick to help out via their chat support function. I'd like to see them make the chat support link easier to find (tried the phone number first, there was a voicemail that told me to email, sent an email and received a bounce back saying to chat) but was quickly helped once I did find the chat.

Store Using app Total reviews Average rating
Wild Valentine 8 months 2 5.0
5 / 5 Share
May 6, 2020

This app is great, customer support is fantastic. Rony helped me out recently with my business needs syncing Shopify with Quickbooks and it has worked very well.

Store Using app Total reviews Average rating
Town Brewery 6 months 1 5.0
1 / 5 Share
April 20, 2020

Total garbage. It stopped syncing repeatedly. We fixed it. Then it stopped syncing because suddenly there were duplicate tax agencies for Washington State. Shopify, QBO and BOLD all blamed each other and none took responsibility to fix the app and problem. After several weeks they finally fixed it. Then it stopped syncing again!!! When I manually restarted the sync it lost transaction date data in QBO. During the course of using this app I paid hundreds of extra dollars to my accountant to have her un-screw all the stuff that this app screwed up. Total waste of time, money and energy. DO NOT GO WITH THIS APP.

Store Using app Total reviews Average rating
Key Leaves Almost 2 years 5 4.2
4 / 5 Share
April 1, 2020

Priyanka and Mona were a great help fixing a small problem in our QuickBooks integration app. Next to no wait on chat and I had an answer that fixed the problem within minutes. Another task checked off the list! Check!

Store Using app Total reviews Average rating
African Bronze Honey Company Ltd. About 4 years 4 4.8
4 / 5 Share
March 23, 2020

I have used the App well before Bold took it over. While it has some quirks, the low cost makes up for them. One thing that makes Bold stand out from others is knowledgable, and competent support. I had an issue that I could not solve. Jericho from Bold had it all fixed in about 30 minutes. I would highly recommend the App for anyone needing basic sync of customers and sales. Never did use the inventory to its fullest but there is also support for that aspect. For the reason that it is economical, and support is very good.

Store Using app Total reviews Average rating
Fleetwood Digital About 4 years 9 4.3
5 / 5 Share
March 20, 2020

I had issues syncing shopify with Quickbooks and Rony came to the rescue! I am a novice with the technology, so Rony took the time to help me understand it clearly as well as fix the issues and gave me options along the way. Very helpful! Made my month! Excellent customer service!

Store Using app Total reviews Average rating
Wula Drum Almost 5 years 5 4.8
5 / 5 Share
Feb. 20, 2020

Loving this app! Saving me countless hours of inputting sales into quickbooks. Had a small issue and Jericho from support helped me so fast!

Store Using app Total reviews Average rating
Chris's Ice Cream 2 days 4 5.0
1 / 5 Share
Jan. 30, 2020

Read the reviews! Transactions don't export like they're supposed to. No option for chat for support only e-mail. This is by far the worst app that I have in my store.

Store Using app Total reviews Average rating
CityChick Almost 2 years 5 4.2
5 / 5 Share
Jan. 29, 2020

I've been having some issues with exports and reach out to online customer service. I chatted with Nir about the issues and it was really helpful. My problem was fixed during the chat. Great customer service. Thank you!

Store Using app Total reviews Average rating
Momo Party 10 months 2 5.0
5 / 5 Share
Jan. 13, 2020

I am an accountant, and a client had this app before coming to me for their bookkeeping. He used this app to import sales receipts from Shopify to his Quickbooks. This saves me so much time because I don't have to create individual sales receipts, instead, they come in automatically. I had some trouble because some of the transactions didn't import correctly and where missing. I emailed the Bold Commerce support line and Jerico got back to me within the day. Jerico was extremely helpful and helped me solve our problem. Customer support was A+. If they had to improve on one thing it would be the app's interface in Shopify. It's very simple and user-friendly which is good but because of that, it seems the options are limited and you cant view all the mappings and options from the user's side. All in all, an excellent app, I've recommended and used on all my other Shopify clients.

Store Using app Total reviews Average rating
Vintage Gentlemen Over 2 years 1 5.0
5 / 5 Share
Jan. 2, 2020

Jerico helped me understand why my app sync to QBO stalls out. Thank you Jerico. It would be great if you enabled it to sync higher sales volume seamlessly, but you helped me. Thank you!!

Store Using app Total reviews Average rating
CDA IDAHO Clothing Company Almost 4 years 2 5.0
1 / 5 Share
Dec. 21, 2019

This app has failed me more than once; it suddenly stopped importing sales. Their support team eventually "helped" by importing sales date, but all the data was doubled or tripled replicated, and as there is no "bulk delete" for sales transactions, I had to go in manually and delete all the duplicates. It was a nightmare that took me TWO days to correct. And now, boom, same issue is happening. Don't use this app.

Store Using app Total reviews Average rating
Bearsville Soap Company Almost 2 years 3 3.0
5 / 5 Share
Dec. 20, 2019

Absolutely critical app when your order numbers start increasing. We've been using it for 2 years and it's been great for us. Recently had a small problem but Camila from the BOLD team resolved it within minutes, thanks for the great customer service

Store Using app Total reviews Average rating
Canada Welding Supply Over 1 year 2 5.0
5 / 5 Share
Dec. 16, 2019

Jericho helped me out with an issue I was having. He was awesome. Very quick and helpful. I recommend this app to everyone

Store Using app Total reviews Average rating
TailoredSouthClothing 2 months 1 5.0
5 / 5 Share
Nov. 28, 2019

Sync did not work straight away, however, a lot of patience and help from Jericho (Bold customer service) and it works perfectly now. Actually, the mapping was done automatically and its quite easy to setup if you follow the rules.

Store Using app Total reviews Average rating
Cotes of London 12 months 3 5.0
1 / 5 Share
Nov. 8, 2019

We have been using this ap since day one. Over this past year we keep getting more and more errors. This ap use to be free but since having to pay for it it has been getting WORSE!! Come on. Whats the deal??

Store Using app Total reviews Average rating
Ice 'N' Fire About 3 years 10 2.4
2 / 5 Share
Oct. 29, 2019

Issue after issue with syncing to QBO, If i can't get this resolved this week i will choose another app... Seriously Bold, you are charging me for this App but you never want to help!

Store Using app Total reviews Average rating
Pool Store Canada Over 3 years 24 4.2
4 / 5 Share
Oct. 24, 2019

Thanks Jericho and Rony for you help today. You were able to get my questions answered quickly and efficiently. I really appreciated you checking into how things work in QBO so I could get the most out of your app. Your customer service makes me glad I chose your app.

Store Using app Total reviews Average rating
Espresso Canada 3 days 4 4.8
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