QUICKBOOKS SYNC by BOLD
Easily sync Shopify orders with Quickbooks
Rating
3.3
feedback
270
chart
#324
All reviews
Rating Breakdown
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Feb. 20, 2020
Loving this app! Saving me countless hours of inputting sales into quickbooks. Had a small issue and Jericho from support helped me so fast!
Feb. 10, 2020
I was having an issue with an error at export and contacted the chat line and Nir was able to fix the issue and resolve the issue, thank you for the quick response.
Feb. 3, 2020
Im confused. I talked with the QB people and they do not recognize this app..I just wanted to ensure i was setup correctly
Jan. 30, 2020
Read the reviews! Transactions don't export like they're supposed to. No option for chat for support only e-mail. This is by far the worst app that I have in my store.
Jan. 29, 2020
I've been having some issues with exports and reach out to online customer service. I chatted with Nir about the issues and it was really helpful. My problem was fixed during the chat. Great customer service. Thank you!
Jan. 24, 2020
I chatted with Jericho and he and I together figured out the problem. After chatting with quickbooks and shopify, we figured out the sales weren't exported correctly. Jericho quickly fixed the problem and now my reports are much better! Thank you!
Jan. 16, 2020
This app is awful! I didn't synch once, but it prevented my website loading... Like it just sucked the life out of my performance rating. The worse part was that even after I deleted it, it left some code behind. Reached out Shopify support who got in touch with them, but that's almost a month its been affecting my Google Rank and performance speed. I ended up reinstalling my theme and going from scratch. SAVE YOURSELF THE TROUBLE ITS NOT WORTH IT.
Jan. 13, 2020
I am an accountant, and a client had this app before coming to me for their bookkeeping. He used this app to import sales receipts from Shopify to his Quickbooks. This saves me so much time because I don't have to create individual sales receipts, instead, they come in automatically. I had some trouble because some of the transactions didn't import correctly and where missing. I emailed the Bold Commerce support line and Jerico got back to me within the day. Jerico was extremely helpful and helped me solve our problem. Customer support was A+. If they had to improve on one thing it would be the app's interface in Shopify. It's very simple and user-friendly which is good but because of that, it seems the options are limited and you cant view all the mappings and options from the user's side. All in all, an excellent app, I've recommended and used on all my other Shopify clients.
Jan. 2, 2020
Jerico helped me understand why my app sync to QBO stalls out. Thank you Jerico. It would be great if you enabled it to sync higher sales volume seamlessly, but you helped me. Thank you!!
Dec. 21, 2019
This app has failed me more than once; it suddenly stopped importing sales. Their support team eventually "helped" by importing sales date, but all the data was doubled or tripled replicated, and as there is no "bulk delete" for sales transactions, I had to go in manually and delete all the duplicates. It was a nightmare that took me TWO days to correct. And now, boom, same issue is happening. Don't use this app.
Dec. 20, 2019
Absolutely critical app when your order numbers start increasing. We've been using it for 2 years and it's been great for us. Recently had a small problem but Camila from the BOLD team resolved it within minutes, thanks for the great customer service
Dec. 16, 2019
Jericho helped me out with an issue I was having. He was awesome. Very quick and helpful. I recommend this app to everyone
Dec. 28, 2019
Imported sales were lost, support can't identify what was the reason and I spent lots of time sending emails and did not get proper assistance. I should trust reviews and choose another app.
Nov. 28, 2019
Sync did not work straight away, however, a lot of patience and help from Jericho (Bold customer service) and it works perfectly now. Actually, the mapping was done automatically and its quite easy to setup if you follow the rules.
Nov. 8, 2019
We have been using this ap since day one. Over this past year we keep getting more and more errors. This ap use to be free but since having to pay for it it has been getting WORSE!! Come on. Whats the deal??
Oct. 29, 2019
Issue after issue with syncing to QBO, If i can't get this resolved this week i will choose another app... Seriously Bold, you are charging me for this App but you never want to help!
Oct. 24, 2019
Thanks Jericho and Rony for you help today. You were able to get my questions answered quickly and efficiently. I really appreciated you checking into how things work in QBO so I could get the most out of your app. Your customer service makes me glad I chose your app.
Oct. 18, 2019
Jericho has been so helpful. Without his help, we would be lost. We felt Jericho was as invested in our success as we were, which felt great. Bravo Jericho!
Oct. 12, 2019
I'm using the app to export my orders from Shopify to QuickBooks, and I definitely recommend it! It is super easy to install and use, and it saves me a ton of time. The support (which is critical for me) is fantastic and quick, and they also notify you if there is an error in the export - I just wish the error message would have come in a separate email with a distinguished title like "error" or something like that.