All reviews

Rating Breakdown

  • 5
    16% (10 ratings)
  • 4
    3% (2 ratings)
  • 3
    5% (3 ratings)
  • 2
    5% (3 ratings)
  • 1
    71% (44 ratings)

Reviews with Text

  • 95% (59)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 29, 2022

This was a hot mess. It's not intuitive at all. What buttons work in the register don't work here. It added hundreds of deposits that were already in my register. I had to manually delete a year's worth. Once that was done by books were still off by several thousands and I had to manually fix that. Someone at QB reached out to me and walked me thru it which was nice, but this app has a long way to go.

Using app

1 day

Total reviews

40

Average rating

3.2

Developer Reply

Thank you for the feedback Crimson and Clover Studio, happy I was able to work with you and understand the gaps. We are working on updating the actions to be more consistent between the banking register, app transactions and new commerce sections. Thanks again for spending the time to help us improve.

1 / 5 Share

Dec. 8, 2022

This is not the best app. when syncing with Shopify. It will not allow me to administer my bank information easily nor is it automated with my Shopify store. When I click on the app., it takes me to a signup page, which I DO NOT NEED since I am already signed up. It's too much of a pain to navigate through. If I have to do this manually, I might as well keep the bookkeeping app. that I have already been using. I had another subscription that I canceled today, thinking that I made a mistake with the setup (over a year ago) but unfortunately, I am still having trouble and have paid double the amount for an item I cannot use. Not for the lack of trying, and or starting from scratch. Therefore, I paid for this month's subscription in connection to my old account along with my new subscription.

Using app

About 4 hours

Total reviews

10

Average rating

2.8

Developer Reply

Thank you for taking the time to share your experience, your feedback has been heard and we will be changing the sign in page experience to ensure this doesn't happen in the future. Could you please reach out to [email protected] to ensure we can resolve the setup issues and any billing issues you incurred. Thank you.