QuickBooks Online
Connect Shopify to QuickBooks Online.
Rating
1.8
feedback
49
chart
#114
All reviews
Rating Breakdown
Feb. 1, 2023
BEWARE! This seems like this is finally the tool we need to integrate shopify and quickbooks. All the sales, fee, returns, discounts, etc. works perfectly which is not the case with Quickbooks sync by Bold. BUT!!! No inventory sync. So while the sales orders have the item numbers and product names, it does not sync any of this informaiton, so inventory is not reduced, COGS are not reported, etc. So this is 95% of a great app, but because it it is incomplete on the COGS side, it is useless. So frustrating because this should not be this hard!!
Thanks for the review! We're glad to hear you like the payout sync features! You'll be happy to hear that we are continuing to develop and expand our commerce and inventory management features directly within QuickBooks Online US (including product mapping, stock level sync and COGS tracking). We’re very excited about to sharing these new features with you when they are ready.
Feb. 1, 2023
HORRIBLE - This app is a shadow of "QuickBooks Online Global". Unfortunately I'm in the US and have to use this garbage Quickbooks Connector app. Mapping products? Feature doesn't exist. There's hardly any options to customize your import settings. Its completely bare bones, junk junk junk! Why in the world would you not carry over every feature from QB Online Global?
Thanks for taking the time to share your experience! We are continuing to develop and expand our commerce and inventory management features directly within QuickBooks Online US (including product mapping, stock level sync and COGS tracking). We’re really looking forward to sharing these new features with you when they are ready.
Jan. 27, 2023
If unfortunately doesn't work. It only gives you the option to map all of your sales to a single product or service which is automagically creates for you called "Shopify Sales Item" or something. I need my SKUs to map to my SKUs in Quickbooks so I can do proper class tracking on them. Additionally, when I tried to actually add a payout from the app transactions list, it gave me a cryptic error about entering the quantities. Which is impossible, since there's nowhere that is editable. Honestly, as is, don't install it. It won't work for you, and will end up causing more work to clean up all of the garbage it generates like new products, new accounts, etc. It might be great in a year, but right now its an alpha release product at best.
Thanks for the review! We totally understand that more order data and functionality is crucial for managing your product-based business. The features such as mapping SKUs, the recording of COGS, and inventory management are all being worked on by our product team right now. These capabilities will be rolled out in the future, and we'll let you know when those features become available! One of our product experts is reaching out to you via email to learn more about the error messages you experienced.
Jan. 20, 2023
I wish i do this sooner Helps a lot with the accounting formthe business Now I don’t have to do this manually
Thanks for your great review! Glad to hear it's helping reduce some manual work.
Jan. 18, 2023
I would give 0 stars if I could. Wow what a garbage app. They payout and sales data sync into quickbooks but as of 12/13, about 1 out of every 15 payouts actually get sent to the app transactions part where you can match to deposits. Quickbooks "experts" have no idea what is going on, I have called about 10 times and still waiting on a resolution.
Thanks for taking the time to share your experience. We know how frustrating it is to have an ongoing case without a solution. Our team are working hard to improve your overall experience. One of our product experts has reached out to you via email to assist.
Jan. 12, 2023
This integration is new. Issues in the beginning but I put in a tech support email and was responded to the next day by Jerry and everything is working great! Jerry is awesome and very knowledgeable. What's great about this is its a free option to make the connection from Shopify to quickbooks as opposed to paying monthly for others. They get very expensive. The errors got fixed quickly while on tech support and has been working perfectly. I also got Shopify balance working! there is a feed for Shopify balance but not available in quickbooks yet. I do hope they get the feed working in qb but what I did was get the feed through my regular banking app. I'd imagine most banks allow for this... not sure. From there you can find your normal bank through quickbooks and just select the Shopify balance feed. Its a work around but no problems at all. I did also mention to tech support that Shopify balance feed is live so they know and they are working on it. Hope this helps.
Thank you! We're glad Jerry was able to help you out and we really appreciate your honest feedback.
Jan. 11, 2023
I’ve been trying to find a way to sync my Shopify Balance with my Quickbooks and thus far it seems to be impossible. After downloading this app, I was getting error messages with Quickbooks that prevented it from functioning properly. I spent 3+ hours on the phone and on chats with undertrained customer support who were unable to resolve the issue. Eventually, a support agent named Jerry reached out via email and scheduled a zoom call with me and was able to resolve the issue. The app is now functioning as it should but is only pulling in payout information but not expenses or available balance from Shopify Balance.
Thank you for taking time to post this review! Our new integration between QuickBooks Online and Shopify is supported by a dedicated team at Intuit and we are working hard to improve the customer support experience based on your feedback. After you connect your sales channel, QuickBooks automatically brings in the latest orders and payouts. The order data is view-only, and you can add the payouts to your books. We’ll show you how. 1. Go to Banking or Transactions. 2. Select App transactions. 3. Select your sales channel from All connections, then select For Review. 4. Select a payout, then select "Add" in the Action column. You'll be glad to hear we're working on new features, and we’ll be sure to let you know when those features become available!
Dec. 29, 2022
This was a hot mess. It's not intuitive at all. What buttons work in the register don't work here. It added hundreds of deposits that were already in my register. I had to manually delete a year's worth. Once that was done by books were still off by several thousands and I had to manually fix that. Someone at QB reached out to me and walked me thru it which was nice, but this app has a long way to go.
Thank you for the feedback Crimson and Clover Studio, happy I was able to work with you and understand the gaps. We are working on updating the actions to be more consistent between the banking register, app transactions and new commerce sections. Thanks again for spending the time to help us improve.
Dec. 8, 2022
This is not the best app. when syncing with Shopify. It will not allow me to administer my bank information easily nor is it automated with my Shopify store. When I click on the app., it takes me to a signup page, which I DO NOT NEED since I am already signed up. It's too much of a pain to navigate through. If I have to do this manually, I might as well keep the bookkeeping app. that I have already been using. I had another subscription that I canceled today, thinking that I made a mistake with the setup (over a year ago) but unfortunately, I am still having trouble and have paid double the amount for an item I cannot use. Not for the lack of trying, and or starting from scratch. Therefore, I paid for this month's subscription in connection to my old account along with my new subscription.
Thank you for taking the time to share your experience, your feedback has been heard and we will be changing the sign in page experience to ensure this doesn't happen in the future. Could you please reach out to [email protected] to ensure we can resolve the setup issues and any billing issues you incurred. Thank you.