QuickBooks Online
Connect Shopify to QuickBooks Online.
Rating
1.8
feedback
62
chart
#10,158
All reviews
Review RSS Feed
June 26, 2024
This app doesn't work. Our data keeps getting duplicated and creates a huge mess we have to manually fix. Intuit is also doing sketchy things by importing 5 star reviews on their app store to try and cover up the mess. One week ago, it had about 2 stars on their app store with a few hundred reviews, similar to here. Two weeks later it has 4.9 stars with thousands of fake AI reviews. Super disingenuous. Intuit, fix your app!
Thank you for providing the feedback, we are reaching out directly to ensure we clean up any data issues. We would also like to know more about the app reviews, we do not solicit or alter any app store reviews. Shopify app store https://apps.shopify.com/quickbooks QuickBooks app store https://quickbooks.intuit.com/app/apps/appdetails/shopify_connecto
June 21, 2024
I can’t believe people actually pay for this garbage. We were forced from quickbooks POS and desktop to quickbooks online and Shopify. It has been a nightmare
May 26, 2024
May 7, 2024
This app is messy, only occasionally brought in data and I was never able to implement it in any way close to useful. There is no support and none of the needed updates are being made.
Thank you for the review. Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. Alternatively you can turn on "Auto-add" to automatically add all transactions to QuickBooks, this setting can be found on in the Commerce tab > Overview under the channel connection card. If you continue to have issues please reach out to [email protected] and our support team will be happy to assist you further.
May 13, 2024
Completely broken. Can not connect. QuickBooks support is useless. The reply below tells me to contact QuickBooks support. I already have. They told me that that the Shopify integration has been broken for months and I should not expect it to be fixed.
Please email our dedicated support team at [email protected] and we will be sure to assist further.
April 21, 2024
I've been having issues with Shopify transactions duplicating in QuickBooks and they were not able to help me resolve my issue. I've been manually making a journal entry to correct the transactions.
Thank you for the review. Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. Once you have added the transactions from Shopify you can "Match" them to the Bank feed to avoid any duplications. If you continue to have issues please reach out to [email protected] and our support team will be happy to assist you further.
April 17, 2024
Awful product 95% my bank feed doesn't stay connected and i have trouble logging in all them time. Website either takes forever to load or doesn't load at all. Waste of Money
April 16, 2024
Shopify has sent me information that this app has not been updated for some time. It is no longer importing our store information to quickbooks online as it was once doing. My book Keeper said it was duplicating our sale and not matching up with how it is reported to our bank.
We have resolved the issue causing the app to be flagged as "unsupported". To avoid any duplicate entries with the bank feed please ensure you add transactions from the App Transaction tab and then "Match" with the bank deposits in the bank feed. If you continue to have issues please reach out to [email protected] and our support team will be happy to assist you further.
March 1, 2024
The Shopify/Quickbooks app works decently for a very simple online store and accounting setup. I've had no issues with duplicate transactions, though the lack of support for cash transactions is incredibly frustrating.
Feb. 5, 2024
this does not pull in sales receipts with product info. So if you track inventory in quickbooks, it will not reduce your inventory when you sell an item. Unfortunately I disconnected the old version from OneSaas and now I am not able to reconnect OneSaas. What a disaster!
Jan. 19, 2024
This is crap...I was happily paying a subscription fee for the previous version. This one has completely screwed all of my reporting.
Thank you for the review, could you help us understand what app you previously were using? Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. It appears many of your transactions have not been added to QuickBooks yet. If you continue to have issues please reach out to [email protected] and our support team will be happy to assist you further.
Jan. 18, 2024
BEWARE!! dont connect it to your store. Its impossible to disconnect even when calling quickbooks and following all the steps. Save yourself from an accounting mess, it double records transactions.
Jan. 3, 2024
It does not pull in orders that are not from the "Online Store" sales channel. This channel selection is not available as part of the configuration. I even upgraded my QBO account thinking I needed to add another sales channel (a term used in both systems, but mean different things). Since it does not pull in all my sales, it's useless.
Dec. 22, 2023
This is an entirely useless "connector." It doesn't connect any useful information. It doesn't bring the items sold over in a way that shows up in quickbooks reporting nor does it bring customer information over.
Dec. 22, 2023
Why do 3rd party companies have better solutions? This is an embarrassing integration, totally unfinished and inadequate.
Nov. 9, 2023
Doesn't bring in transactions from POS, and anything with net terms is also missing. Does not record the SKUs sold, it lists every sale as "shopify sales item". I'm paying for the most expensive QBO to track inventory, what a waste of time.
Oct. 5, 2023
There are too many problems with this app to list. The three huge ones I've discovered so far are: 1) no app transactions other than credit card transactions are transferred. So no cash, checks, gift certificate, gift card, etc. 2) Although sales tax expenses are captured in the (credit card) transactions, they are not mapped correctly, so if I go to the Sales Tax page, it shows that zero sales tax is due, along with a long list of "Overdue" sales tax bills for $0, and there is no clear way to resolve this. 3)No inventory sync. Enough said. The biggest problem though, is that there is nobody on the support team who knows more than any Shopify user about how to resolve these issues. I've spent hours on the phone with a QBO "expert" who was reading from the same online articles that I am more than capable of finding and reading. That's far less than I expect of an app that I would pay (way too much) for, if I was planning on continuing. I've invested weeks in this and I'm about to end my trial subscription. Complete waste of my time, as well as that of the QBO certified bookkeeper I hired to help with this transition.
Sept. 12, 2023
What a waste , it's bring skues in from shopify ( maybe 10% of the total skues) , however it's being set as none inventory , dose not bring cost (only few came with cost) it have all the filds , however it's not being mapped correctly, and qb support stating the app do not support sku import , instead of just doing a decent integration, they just left it as unfinished , very horrible , they just lost my account for qb online, went back to qb desktop