Etsy Integration by QuickSync
All reviews
Unfortunately, there is no rating lower than one star, because that is exactly what this level of customer service deserves.
too complicated to import. made me scared and did not want to risk it. once installed it already changed how my incoming orders looked on shopify which seemed weird. scaryyyyyy
This app is continously destroying our business, in the most crucial moments it stops to work and we need to wait assistance for hours and sometimes days while our webshop is being destroyed.
Be cautious of the 5 star reviews, while the custom service is great, they also try to have you leave reviews. The app consistanly fails, only way I can actually have listings linked is by talking to customer service and I still need to manually update listings if something sold on one platform or another.
DO NOT USE THIS APP! Beware, we used this app for many months, and it will be great until on day this app will brick your entire etsy store. Support has been entirely useless. I have lost thousands of dollars in revenue because the plugin changed all of my products prices to $1 and sold out of all inventory on my stock. Support is absolutely useless, and they will not help you at all as your store burns to the ground caused by their horrible plugin.
This app duplicated HUNDREDS of Etsy listings from my Shopify store, auto put them as active, and cost me so much in listing fees. 0/10 this app shouldn't be allowed on the Shopify app store
Unreliable syncing, ongoing data corruption, financial loss — and now blame-shifting We installed QuickSync to connect Etsy and Shopify, hoping for a reliable syncing solution. Instead, we experienced repeated data issues over several months, including: Inventory syncing failures from October onward Incorrect stock levels showing on Shopify Multiple Etsy listings being merged into a single Shopify listing Duplicate SKUs generated by the app Etsy titles, photos, prices, and listing data overwritten without permission A US$240 financial loss due to incorrect price syncing Repeated “sync successful” emails when nothing had been fixed We reached out to support dozens of times, and each time we were told “everything is fixed,” even though the same problems continued. We gave the developer multiple opportunities to resolve the issue, including escalations to their senior technical team. The most concerning part came recently: Instead of taking responsibility for the errors, the support team attempted to pin the blame on us, claiming manual edits and duplicate SKUs — even though: We never assign SKUs (QuickSync generates them) Our titles and prices were correct before QuickSync overwrote them Our manual edits were made after the incident to repair the damage their system caused Shifting responsibility onto users rather than acknowledging system errors is deeply unprofessional and unsafe for merchants who rely on accurate inventory and data integrity. We have now been forced to close our Shopify store temporarily to prevent further customer impact while we clean up the damage. Use this app with extreme caution if your business relies on correct inventory, pricing, and listing integrity.
This app is supposed to link your etsy to shopify for fulfillment and you cannot fulfill your orders on shopify with it. I just spent an entire week transferring over 400+ products using the app just to find out it can't transfer shipping information to shopify. Which means it does not allow you to fulfill the etsy orders once they roll through. I am wildly disappointed and frustrated. I will be removing it from my shop and finding something that actually works.
Shame on you. Not only are you reverse syncing without my permission, your support staff refuse to escalate this to the developer. I have lost thousands or dollars with you not being able to sync. You will be hearing from our attorney. This is a horrible app and will cost you a lot of revenue in the long term if you have issues.
I cannot wait to cancel this app!! I have a small vintage clothing store. I need support listing on Etsy from Shopify. QuickSync has NOT DELIVERED anything but trouble. SLOW service is norm. Their latest debacle is NOT SYNCING several items that sold on Etsy and unfortunately remained available on Shopify. Can you guess what happened? My nightmare! These items were SOLD TWICE before I discovered it. This APP is not QUICK and now it does NOT reliably SYNC!!!
Horrid app started cancelling historic orders from over a year ago and then creating mirror orders with brand new order numbers. Nightmare as the help desk are pretty useless and keep passing it on to dev, who you never get feedback from. They don't have a clue tech wise. The devs answer seemed to be just to cancel the phantom orders leaving me with no accurate back data. Tax and HMRC hell. I wouldn't go near these guys if I were you. App is a little buggy but works sometimes. No sure the inventory sync works either.
Integration was easy, albeit a bit slow. Khaled stuck around and helped through the whole process and answered my questions clearly/quickly. **UPDATE** Inventory syncing only worked one way. Editing Shopify inventory will change Etsy stock levels but Etsy sales weren't being reflected on Shopify. Etsy then read positive inventory for items that were actually sold out and then autorelisted, charging additional listing fees. Contact Customer Service and Omar was incredibly unhelpful. Had to repeat myself multiple times and still got no solutions. I will be uninstalling and seeking a new solution.
Worst experience. Every time when order comes in, the order is synced but the inventory is not updated. I have to manually go and update the inventory so that product is marked Out of Stock. Reached multiple times to support staff but they are not helpful. Still its an open issues and no one is helping form support team to resolve it.
** ATTENTION!!!** Be very careful with this app, especially if you manage a large number of products. It syncs your shop, but product variants will be delivered without their pictures, which you’ll have to manually fix yourself. Navigation is confusing—my entire Etsy shop (580 listings, 3200 products) was imported into Shopify, and now I have to manually assign categories for every single product. The worst part: this app completely messed up my inventory on Etsy. It changed product quantities,for example: where I had 33 pieces total, it now shows 33 pieces **for each color**! After hours of discussions and promises from support (Omar, Khaled, Jayson) to fix or at least provide a backup, **nothing** was done. Finally I got answer from them: unfortunately there is nothing to change. Now I’m facing a week of manually fixing everything myself. Absolutely horrible experience, and I’ve never dealt with anything this bad. Avoid at all costs!
Garbage. I have no any different words. If you're looking for problems on your head, go ahead. Listings syncing between Etsy and Shopify with a lot of errors. Sometimes its not sync description informtion, sometime its not transfer SKU, sometimes not all of colors vary. I lost 3 days figure out what is going wrong: after syncing products from Shopify to Etsy all of listings were broken, that was impossible. I must create all of new listing and post in on Etsy.
This app will allow customers on Etsy to purchase products that are out of stock at the sync'ed Shopify location. This has happened several times over the year with multiple attempts to get this resolved with the customer service team. They are well aware of this issue and simply re-sync the inventory as a temporary fix. This however just causes more problems and results in customers not coming back. I have incurred several unfortunate experiences with this app including losing my stores star seller rating due to the customers leaving negative reviews on the out of stock items, customer cancellations of orders, spent time having to manually update the inventory on Etsy to match what is have in stock on Shopify, and lost hours having to even recount inventory in my warehouse because the app integration will add stock sometimes instead of syncing properly to the location selected. It's a shame that I have communicated with their customer service team 6+ times, have well over 40+ screen shots of the errors through out the year, and still nothing has been done. I would not suggest anyone use this app unless you utilize a single location, but even then who knows.
Update: This app updates quantities wrong and marks products that are in stock as sold out. I've tried correcting quantities manually to fix the errors but then it happens again with other products. It seams when a product sells on Etsy it gets marked as sold out instead of updating with the correct inventory count.
After 5 months using this app, this app has created more problems than solving the issue to the extend affecting our sales on Etsy. Here are list of problems we have faced, everytime we reach for support - we get instead support however we run into multiple side effects which are discovered later. 1. Alt text of image not syncing 2. Variant images are not associated (learned hard way when our sales went down) 3. New listing overwrote existing listing when both has different SKU 4. Order syncing now takes 1 hours from Etsy to Shopify 5. Video is not synced - support told this feature is not supported.
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