All reviews

Rating Breakdown

  • 5
    89% (319 ratings)
  • 4
    0% (1 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 98% (326)
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5 / 5 Share

March 28, 2024

Super easy app to use & maneuver. Normie is super helpful & quick to respond & guide me!! Definitely recommend. (3/27/24) Omar has helped me now & has been tremendous help. He helped me sync my Shopify store to Tik Tok shop and transfer my items.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

2 / 5 Share

March 30, 2024

I originally had a good experience with this app as the agent I chatted with was friendly and helpful getting it set up but now it's become unusable. The products simply will not sync to TikTok beyond the first 114 - despite leaving more than a day between uploads (TikTok has a 100 upload limit per day for new shops). The agents, although very polite, just go round in circles doing the same thing and not keeping me updated/not answering direct questions. They have "fetched" the products more than once and this had the side effect of un-syncing the first 114; this process takes hours each time. I've just tried to do it again and during the export, the system stopped and began to fetch the products all over again and this has again wiped out the initial 114 that it had synced. I've now reached the point of uninstalling the app and trying another as it's not working for my store.

Using app

3 days

Total reviews

2

Average rating

3.5

5 / 5 Share

March 27, 2024

Quick and simple to webchat for support Normie was very helpful. thank you

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2024

Joseph has been incredible at guiding me through the setup process and answering any questions I had regarding syncing. great to have a real person to chat to instead of those automated bots! - looking forward to getting everything working smoothly with the app which it looks like it will

Using app

About 1 hour

Total reviews

12

Average rating

5.0

5 / 5 Share

March 25, 2024

What an amazing onboarding experience with this app! Joseph was super helpful and supportive setting everything up -- it was truly white glove service. Highly recommend if you are struggling with setting up TikTok Shop and want it handled for you quickly and easily

Using app

6 days

Total reviews

13

Average rating

5.0

5 / 5 Share

March 23, 2024

Well, I'm in the synchronization process and so far the process and Thea's help have been great, after I'm done because my inventory is very large I'll tell you here if the app works well

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2024

Great customer service by Omar. Its just did not work with our current workflow.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2024

I am very happy with the great service they provide, especially with Mrs. Thea, she is very kind and willing to help.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Support was friendly, easy to work and stayed to help as long as it took. Product seems to be very easy to use .. thanks for the support

Using app

About 1 hour

Total reviews

12

Average rating

5.0

5 / 5 Share

March 19, 2024

Joseph was wonderful to work with. Very kind and great customer service. He made sure my products were synced properly and would automatically update whenever I updated my products. The app is easy to use much better than the others including tiktok itself. Highly recommend this app and you will be fortunate to get Joseph as your customer service provider.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2024

Absolutely delighted with the customer service experience! Joseph was incredibly polite and engaging, making our conversation feel like a friendly chat rather than just a transaction. He's extremely helpful, patiently addressing all my queries and ensuring that I fully understood the solutions provided. A truly positive encounter that left me feeling valued and supported. Good Job! Highly recommended!

Using app

About 1 hour

Total reviews

11

Average rating

5.0

5 / 5 Share

March 19, 2024

Omar was so helpful - helped me with my problem in a friendly and efficient manner! Thank you SO much!!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2024

So far I like it. Easy to use and great support when needed :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2024

Joseph is an absolute star, helping with setting up everything from start to finish. Cannot say 1 thing wrong. We about half way there but so far amazing service

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Fantastic app - they literally did the whole thing for me and were super friendly throughout the process (Joseph was awesome). The basic TikTok app on Shopify is a total mess, but QuickSync not only gets all your products on TT, it also streamlines order fulfillment which is a nightmare with the basic app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

Very helpful and very quick, seems to work GREAT!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Joseph was great. He was an immediate and successful help in syncing our products.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Joseph was really kind and patient.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

best and helpful

Store

Douxy

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2024

Arianne is Amazing! She is the best! 6 Stars Service from Arianne Top of the Top!

Using app

About 1 hour

Total reviews

1

Average rating

5.0