All reviews

Rating Breakdown

  • 5
    96% (325 ratings)
  • 4
    0% (1 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 98% (332)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2024

Spoke to Joseph, a customer service supporter, and he was instantly able to help me and assist me in syncing my products. Was extremely kind and also gave me a guide and breakdown on how to do everything.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

All when i thought i would be totally lost and up all night trying to figure how to sync my products to my TikTok Shop - Joseph pops up and does it all for me effortlessly. Cannot thank him enough. Excellent service from him!!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Omar was incredibly helpful in assisting me with syncing products using QuickSync for TikTok Shop. He was knowledgeable, patient and made the process smooth and stress-free. I really appreciated his support—fantastic customer service!

Using app

40 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 10, 2024

My experience with this service has been nothing short of disappointing. The app is highly unreliable, working properly less than 10% of the time. When integration errors occur, it takes up to a week to resolve them—an unacceptable timeframe for any business. The management team seems completely indifferent to their customers' needs. I was promised a discounted rate for onboarding three stores, only to have it revoked without any warning. I discovered this change after being downgraded to the cheapest tier, which disabled syncing and left 50 TikTok orders unprocessed. It’s clear that their priority is profit, not customer satisfaction or honoring agreements. Although the customer service team is friendly, they lack the authority to make meaningful changes. To make matters worse, many of their 5-star reviews appear forced. Customers are pressured to leave positive reviews immediately after setup, often with a screenshot as proof. I strongly doubt many people continue using their service over time. Overall, this service is overpriced and unreliable. There are numerous better and more affordable alternatives that provide consistent functionality and genuine support without the hassle.

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 8, 2024

Gasser was an amazing person and helped me out so much. Made the transition from Aftership to Quicksync SEAMLESS.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Omar was really helpful and guided me through what I needed, would highly recommend him!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

The support team has been exceptionally responsive and helpful. I would like to commend Omar, Normie, Arrianie, and Jayson for their outstanding service and suggest they be recognized with a raise.

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 28, 2024

Omar was extremely helpful when I had questions he answered them very fast and effective for me!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Joseph was extremely helpful and responsive with the issues I was having with syncing. He was able to solve my problem in minutes and got me up and running again in no time. Highly recommend this app and customer service is second to none.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Khaled was fantastic! Very knowledgeable and patient. Worked with me for 4 hours straight to help fix my syncing issues!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Updated feedback-Installed this app a few days a go, received an order and now cannot sync the order to shopify store to fulfill. Got in touch with support and they have to contact the developer which can take upto 48 hours. So disappointed, no idea what to do now. Cannot process the order at all. Do not install this app, major issues in syncing products, I cannot process/sync the order. Just lost sales because of this app. I have just installed quicksync and the support and guidance from Omar has been fantastic, he takes you through the whole process and guides you throughout the set up.Lets hope the app works for my business.

Using app

8 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 21, 2024

I've heard great things! Just started today and customer service was great with the walk thru!

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Very Professional and helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Joseph was a lifesaver in helping me sync my store's products to TikTok after multiple failed attempts. He quickly pinpointed the issue, guided me through the correct steps, and patiently waited as everything loaded to ensure everything was perfectly set up. Huge thanks to Joseph!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Joseph was polite and very happy to help. It really reminds me what I'm paying for with this service. Helping to get my orders synced late night on a Monday so I can be ready to ship orders first thing the next morning!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Joseph has been very helpful to get my set up on the tikok store and goe things synced up for me. Thanks!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Khaled was extremely helpful and patient with me! He ended up fixing all of my issues quickly and thoroughly. Amazing service!!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Great app to integrate Tiktok shop orders to Shopify. Plus, the service is outstanding and always there to help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Still in the process of setting up at the time of this review but so far the customer support from Joseph has been world class. Super fast and responsive. The app set up so far is much easier than going through other options. This so far is #1 for anyone wanting to integrate to TikTok!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Khaled was very helpful and intuitive in setting me up and answering any questions I had. I would recommend. Its fairly easy to use and understand and very easy to talk to a representative before a bot.

Using app

About 1 hour

Total reviews

1

Average rating

5.0