All reviews

Rating Breakdown

  • 5
    96% (325 ratings)
  • 4
    0% (1 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 98% (332)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2024

Joseph was a great help in getting me all set up! I'm new to the platform and haven't quite gotten the hang of it yet. In less than 5 minutes, I was all set up and ready to sell! He even changed the settings to update automatically, so I don't have to do the work manually! Thanks Joseph :)

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

having customer support on standby is very helpful thank you!

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Joseph was great I ran into an issue with shopify syncing and he has been a great help figuring everything out and walking us through it he informed me that he will be reaching to the devs to figure the issue out as well

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

I have been trying to sync my store for a few days, the store always showing errors until I downloaded this app and with the help of Joseph it was done in no time. Definitely recommend, 5 * service.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Joseph was super helpful! He guided me through the process and made sure all my products were synced correctly.

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Joseph was incredibly helpful with getting my store's products synced to TikTok after several failed attempts on my own. He identified the problem quickly and guided me to properly sync them and was patient enough to wait while they loaded to confirm that it worked. Thank you, Joseph!

Using app

5 months

Total reviews

9

Average rating

4.4

5 / 5 Share

Oct. 23, 2024

I had the pleasure of interacting with Arinne recently, and her customer service was exceptional! From the moment I reached out, she was attentive, friendly, and genuinely eager to help. Arinne went above and beyond to ensure all my questions were answered and that I felt valued as a customer. Her knowledge of the products was impressive. She took the time to understand my needs and provided personalized recommendations that were spot on. What really stood out was her positive attitude; she made the entire experience enjoyable and stress-free. Thanks to Arinne, I left feeling satisfied with my purchase and excited about returning in the future. She is a true asset to the team, and I can’t recommend her enough!

Store

BUO

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Joseph was brillant and really helpful!

Store

My Store

Using app

About 1 month

5 / 5 Share

Oct. 22, 2024

Great friendly service!!!

Store

Afreen

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Seems good. Just downloaded it and the support is good. Let's see...

Using app

About 6 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 21, 2024

joseph was more than helpful, he answered all my questions and synced my shop quickly!

Using app

39 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

I just downloaded this app and had a difficult time syncing my products form tiktok to Shopify. I was ready to cancel my subscription but the customer service was excellent and fast and helped me! thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

The interface is very clean and simple, and the problem-solving speed is quick!!!

Using app

About 7 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

This app is great! and Joseph went out of way to help me. Loved it!

Store

Ujaala

Using app

43 minutes

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 17, 2024

Khaled was awesome to work with. He was very Patient and answered all of my questions!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 10, 2024

The service has been an overall terrible experience. The app is extremely unreliable, functioning properly less than 10% of the time. Resolving their integration errors takes up to a week, which is unacceptable for any business. The management team clearly shows no regard for their customers. Despite being promised a discounted rate for onboarding three stores, they revoked the discount without any prior notice. I only found out after being downgraded to the cheapest tier, which disabled syncing and left 50 TikTok orders in limbo. Their decision to prioritize profits over honoring customer agreements is both frustrating and disappointing. While their customer service team is polite, they have no real power to resolve issues. To add to the frustration, most of their 5-star reviews seem disingenuous. They guilt-trip customers into leaving glowing reviews with a screenshot right after setup, but I highly doubt many customers stick with them long-term. Overall, this service is not worth the cost. There are plenty of better, more affordable alternatives that provide reliable features and genuine support without the headaches.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

Excellent customer support

Using app

About 1 hour

Total reviews

10

Average rating

4.7

5 / 5 Share

Oct. 15, 2024

I am a brand owner and needed to fulfill my Tiktok Shop orders through my Shopify. This is not my expertise so before even proceeding with using Quicksync, I reached out to support. I was lucky enough to receive Omar as my agent. He was such a tremendous help in guiding me along to get everything set up. He made the process incredibly easy for me and very grateful for his help. The customer service and ease of use of this app is great. I am happy I decided to move forward with it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2024

Downloaded app and immediately received customer service! Highly recommend.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 12, 2024

I love this app it makes syncing products fast. The customer service is amazing and very helpful. I recommend anyone who is using TikTok shop

Store

GESSO

Using app

2 days

Total reviews

5

Average rating

5.0