Rapi Bundles Builder & Upsell
Boost AOV with Bundles, Upsells, Volume discounts, BOGO Deals
Rating
5.0
feedback
1,021
chart
#34
All reviews
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April 27, 2025
Be Careful Using Rapi I recently gave Rapi access to my store to assist with installing an app. Within two days, my Shopify store and Facebook Business Manager were hacked. I'm not directly accusing Rapi, but I want to point out that they were the only third party given access to my store during that time. Shortly after, I discovered nearly $16,000 in fraudulent Facebook ad charges under my business account. Please be extremely cautious when giving any company access to your sensitive business information.
Hi there, I was honestly very surprised to read your review, especially since you’ve kept the app and it’s been generating extra revenue for your store. Just to clarify, Rapi never requests or has access to your Facebook login or Business Manager. That’s technically impossible. What you’re describing can happen if someone buys Facebook accounts and doesn’t change the recovery email. Some sellers secretly keep access and come back later to take control. If that’s not the case, it’s likely coming from your internal team. I also reached out to you personally after seeing this and never heard back, which makes the situation even more confusing, Best, Marouane
April 21, 2025
Arthur is incredibly helpful, also, they are working on something more custom for my store since its being integrated with a page editor. CLASS ACT Customer Service!
April 18, 2025
Excellent Support from Patrick at Rapi I’ve been using the Rapi Bundle app and had a few questions about customizing my setup. Patrick from the support team was incredibly helpful — not only did he respond quickly, but he also provided clear, step-by-step guidance tailored to my needs. He understood exactly what I was trying to achieve and made the whole process smooth and stress-free. Really appreciate the support — thanks Patrick!
April 17, 2025
I had a question, and Patrick helped me within minutes! He explained everything in a simple, clear way that I understood right away, and the issue was fixed instantly. What really stood out was that he even followed up to check how I was doing — not many people take the time to do that, and it truly meant a lot. Amazing support and a great experience overall!
April 16, 2025
This app really helps to increase sales. They are also very helpful for any technical issues. Special thanks to Arthur for solving my problem quickly.
April 14, 2025
Great app with Amazing customer service. Arthur was extremely helpful in answering all of the questions that I had. Excited to get more bundles added to my site.
April 11, 2025
So far so good! Everything works as intended for my needs, customer support agent PATRICK was immediately able to assist me in making some changes. Took maybe 5 minutes and everything was good to go!
April 8, 2025
This app is very useful My contact with Arthur to solve a problem was very efficient good app and nice team
April 7, 2025
So far I'm really loving Rapi Bundles. Just landed the ability to increase my product offerings substantially so Rapi is going to really help a lot. Hopefully it can keep up...haha. As I push it, I may have some requests/ideas to request but i know the support at Rapi has been fantastic so far so I'm not concerned. Just today, I worked with Arthur in Rapi support and through live chat with Arthur, they were able to help guide me to resolve all of my questions and requests. Thank you Arthur and the rest of the Rapi Team! Matthew Crino, building out the now live store at: www.easyattachmentsystem.com
April 7, 2025
Meilleur bundles que j'ai utilisé, je recommande et le S.A.V tres réactif et efficace ( merci ARTHUR )
April 7, 2025
Extremely useful and the support is amazing, Arthur helped me so fast with my problems!
April 6, 2025
Patrick was so helpful!!! loved my experience! had questions and he was with me every step of the way.
April 1, 2025
For the second time I was assisted by Leo who was able to solve all my requests in a very short time. I am very satisfied with the assistance.
March 31, 2025
Parce que l’application est simple, efficace Et dès qu’il y a un souci rapidement, tu as de l’aide moi pour ma part j’ai eu l’aide de Léo il m’a été très utile jusqu’à maintenant.
March 30, 2025
Great experience so far. Patrick and the team were very helpful with resolving an issue I had. Thanks!
March 30, 2025
Great app and great support. Rapi is easy to use and does exactly what I need. I had a couple of small issues setting up a bundle, and Patrick from support responded really quickly and helped me solve it right away. Highly recommend – both the app and the team behind it!