All reviews

Rating Breakdown

  • 5
    93% (306 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (5 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 93% (304)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2024

Excelente aplicación de búsqueda!

Store

MAHA

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

¡Hola! Thank you for taking the time to leave us a review, we are happy to see you like our app:)) Gracias again, and have a nice day! Rebeka from the Rapid Search team

5 / 5 Share

March 11, 2024

Easy to install. Useful initial tutorial. Reasonable costs. Looking forward to using this and seeing this in action - scorecatcher.co.uk

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for your review! We also look forward to helping you improve and customize your customers' search experience, please let us know if there is anything we can help you with:) Best regards, Rebeka from the Rapid Search team

1 / 5 Share

March 4, 2025

We've been using this app for a while now & it's superb. The integration with Out of the Sandbox / Pixel Union themes is flawless & the support from the tech team is first rate. You really need this app to grow your store - it's worth every penny. UPDATE: 4/3/25 They are trying to push us onto a higher price plan & have limited the smart search - other providers do not do this. Time to try another search app. Uninstalling....

Using app

Over 3 years

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your feedback! We sent you emails to better accommodate our service to your needs, we are looking forward to your reply. We uphold transparency and notify you when the 90% and 100% plan usage thresholds are reached. Also, we allow an overuse margin of around 10%. We look forward to your reply. Kind regards, Rebeka from Rapid Search

5 / 5 Share

March 7, 2024

Excellent customer service. I am very happy with the app.

Using app

4 months

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for taking the time to review our app and the customer service. The pleasure was ours! Have a great weekend! Rebeka from the RS team:)

5 / 5 Share

Feb. 28, 2024

Useful app, great support.

Store

Busyman

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! The pleasure was ours, please do not hesitate to contact us if you need further support:)) Best wishes, Rebeka from the Rapid Search team

5 / 5 Share

Feb. 24, 2024

awesome!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello! Thank you for taking the time to leave us a review. If you need any assistance with the app, please do not hesitate reaching out to us!:) Kind regards, Rebeka from the Rapid Search team

5 / 5 Share

Feb. 23, 2024

First, the sales and customer support team are AMAZING! Every app should engage with their customers this way. App was super easy to install/set-up, and the CS team helped walk me through some small hiccups I had. We are currently testing the app to see how our customers engage with it but so far, it seems pretty intuitive.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Big thanks for taking a moment to review our app! Your input means the world to us. With your feedback, we're committed to making our app even better:) Best wishes, Rebeka from the RS team

5 / 5 Share

Feb. 21, 2024

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us a review, we truly appreciate your support! Have a great weekend! Rebeka from the Rapid Search team

5 / 5 Share

Feb. 20, 2024

very good

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thank you so much for taking the time to leave us a review. If you need any further assistance, please do not hesitate to contact us again:)) Have a nice weekend, Rebeka from the RS team

5 / 5 Share

Feb. 9, 2024

Very supportive team & easy to use app.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to review us, we are happy to have you in our community, and our customer support team will be available if you need any further assistance again:)) Have a nice day! Rebeka from the Rapid Search team

5 / 5 Share

March 9, 2025

This new app has a lot of potential in the search and filter e-commerce field. Until now all required functionalities have been fulfilled like a charm. Also by the great support team, responding very quickly with working solutions. 5 star worth quotation!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you again for your kind and detailed review! If there is anything else we can help you with, just let us know:)) Have a great weekend, Rebeka from Rapid Search the customer support team

5 / 5 Share

Feb. 5, 2024

So far so good! I'm impressed by the features of this app and the top notch support. So far they've been able to resolve my concerns and inquiries within a business day every time. I would definitely recommend this app to anyone and explore its multiple features!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to review us! If you need any further assistance, our customer service will be happy to help again!:) Have a nice day, Rebeka from the RS team

5 / 5 Share

Jan. 25, 2024

Rapid Search offers great support, the tool is fantastic and the team will help customize the design. Good stuff

Store

UROKO

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thank you for your review, we are happy to see that you are satisfied with both our features and our support team, the pleasure was ours! Have a great weekend! Rebeka from the RS team

5 / 5 Share

Jan. 25, 2024

Great service and friendly representative

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words about our service and our team member! If you ever need anything else, don't hesitate to ask. Have a fantastic day! Matt from the Rapid Search team

5 / 5 Share

Jan. 23, 2024

Great and easy to use app. Their support is amazing, they helped us to finetune the app withing a couple minutes. Higly recommend!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're delighted to hear that you found our app easy to use and our support helpful! Thank you for recommending us. If you need further assistance, feel free to reach out. Have a wonderful day! Matt from the Rapid Search team

4 / 5 Share

Jan. 18, 2024

This a a very good app. I have tried several other apps but keep coming back to this one. Not only is it affordable for my start up website, but it is very fast and accurate. It not only searches products but also searches contact us and store policy pages which is what I like. The only issue that I have encountered is that the placement of sticky widget does not look good in my theme on mobile as it sits too far out into page partially covering products view as you scroll down the page. Still I highly recommend this app. Thank you!

Using app

Over 1 year

Total reviews

20

Average rating

5.0

Developer Reply

Thank you so much for your detailed review. We are so happy that you like our app. We are happy to help you with the sticky widget you mentioned, we sent you an email regarding it. Looking forward to your reply, Matt from the Rapid Search team.

5 / 5 Share

Jan. 17, 2024

Customer service is good, the app works well and helps customers with your site. Reasonably priced. Can't ask for more!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review! I'm so glad you are satisfied with us, let us know if there's something else we can do for you. :) Have a nice weekend, Matt from Rapid Search support.

1 / 5 Share

Jan. 11, 2024

The app doesn't work with all themes. We also disabled the app for a few months, yet they still send us emails stating that we have reached 90% of our account's session limit and need to upgrade. Hmmmm, How is that possible if the app isn't even active on our website? If the app was active, I may have fallen for this and upgraded, shame on you guys for giving your customers false analytics.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback. We are committed to providing the best user experience, so we deeply apologize for this bug. Our team has already fixed the issue and we notified you about the updates via email. We take your concerns seriously and are committed to addressing them properly. Therefore we sent you an email with further details and questions. We are looking forward to your reply, Thank you so much, Matt from the Rapid Search team.

5 / 5 Share

Jan. 10, 2024

Excellent app. Cant do without this app. We are selling mobile accessories. Its really essential for us to have robust search on our website. We get very good conversions everyday because of rapid search. This is a must have app if you have a big catalog.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Your positive feedback inspires us! Thanks for the 5-star review.🌟 Have a wonderful day, Matt from the Rapid Search team

5 / 5 Share

Jan. 9, 2024

easy to install, and does everything that i was hoping for

Using app

11 days

Total reviews

6

Average rating

5.0

Developer Reply

Your feedback means a lot to us. Thanks for the 5-star love! Have a wonderful weekend, Matt from the Rapid Search Team