RS: AI Search Bar & Filter
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Good customer service
Thanks a lot! We're happy to hear that you had a great experience with our customer service. 😊 Have a lovely weekend, Matt from the Rapid Search Team
Love Rapid Search. Great search engine for Shopify websites. Sam @ Fun Foods Canada https://funfoods.ca
Thank you! We're thrilled that you love Rapid Search and find it great for your Shopify store. 😊 Have a lovely weekend, Matt from the Rapid Search Team
It is a very good app for filtering product and their support is amazing.
Thank you for the great feedback! We're so glad to hear that you're enjoying the filtering features and that our support team has impressed you. Have a nice weekend! Matt from the Rapid Search Team.
With 15,000 products, a search function is very important to us. After trying several Apps this one seems to be the best. Instant search looks very good and works perfectly after setting everything up properly. AI seems to work well. Support can also set everything right in your theme. Recommend this app for anyone who has a large complex range! Robin
Thank you so much for your detailed and thoughtful review, Robin! We're thrilled that our app is working so well for your large product range and that you're enjoying the instant search and AI features. We're always here to help with setup and support! Have a nice weekend! Matt from the Rapid Search Team.
It helps my customer narrow or widen their search results as they please and has been a source of considerable increase in our revenue. The Rapid Search AI Bar & Filter link is what I use to market on Instagram as well, so instead of looking for one product, my customers are now open to view similar products with the Rapid Search link. This is great!
Thank you so much for sharing how our app has helped your business grow! We're thrilled that the AI Bar & Filter is making a difference and even helping with your marketing efforts. It's fantastic to hear that your customers are exploring more products! Have a nice weekend! Matt from the Rapid Search Team.
I really wanted to love this app, but it doesn't allow for filtering via variant meta-fields. I understand majority of business owners will use the product meta-fields, but for someone who deals with fragrances and many options, it would be easier for my customer base to drill down by mood, fragrance or scent family. I've reach out via email but have not received a response. Maybe if this feature is added in the future, I'll be back.
Thank you for your feedback, Jamila! We truly appreciate it and wanted to let you know that our team is working on adding variant metafield filtering, thanks to your suggestion. We expect to release this feature in the next 1-2 months. Please reach out if you'd like to discuss further, and we'd love to work towards earning a higher rating from you in the future. Have a nice weekend! Matt from the Rapid Search Team.
I was initially critical of the system regarding how they count sessions, however I have to commend the customer service for getting in touch and doing all they can to alleviate my concerns and I am now a subscriber to the app. So credit to them for that. I am still not a fan of the AI responses, as clever as it is (Very clever!) it lacks the human touch required when someone doesn't understand the subject in detail. The app itself in my opinion is the best out there in terms of function vs simplicity, it is also a reasonable price. I look forward to continuing to use the app.
Hello! We differentiate the pricing based on sessions, but the main statistics we provide are search statistics. Your screenshot showed ~2,4k sessions for the last 7 days so we can first assume that your monthly sessions exceed our Basic 1's plan that allows up to 5,000 sessions, but we will be more than happy to confirm this with you. :) We just sent you an email to sort this out, we look forward to hearing from you. We apologize for the confusion and frustration this may have caused! Kind regards, Rebeka from the Rapid Search team
Rebeka from Rapid AI Search Live Chat exceeded my expectations. Without a doubt, I highly recommend using their search box services. Great job, Rebeka!
Hi! Thank you so much for your kind words, I'm happy I could help:)) Let us know if there is anything else we can do for you. Kind regards, Rebeka from the Rapid Search team
Best all inclusive app for stores that seeks searching and filtering. Fastest customer support i've ever seen in shopify. Thank you so much guys for providing such app.
Thank you for the fantastic review! We're thrilled to hear that our app is meeting your store's needs and that our support team has impressed you. Your kind words mean a lot to us! Have a nice weekend! Matt from the Rapid Search Team.
Thank you for the 5 stars! We’re happy to know you’re enjoying the app. Have a nice weekend! Matt from the Rapid Search Team.
After installing the app, all my collection descriptions disappeared. I had to uninstall it.
Hi, We’re very sorry for the inconvenience and frustration this caused at the time. Since then, we’ve introduced multiple updates and improvements to ensure collection descriptions remain visible. The app has evolved significantly over the past year, with a strong focus on stability and seamless integration. If you’re ever open to revisiting Rapid Search, we’d be happy to assist personally and ensure everything works exactly as expected:)) Kind regards, Rebeka from the Rapid Search Team
The app is amazing and the customer service is on another level!
Thank you for the amazing feedback! We're so glad to hear that you're enjoying the app and that our customer service has made a great impression. Have a nice weekend! Matt from the Rapid Search Team.
One of the best shopify apps I have ever seen with the most helpful support. I can only recommend this app.
Thank you so much for your feedback! We are happy we could assist you, please let us know if there is anything else we can help you with! Best wishes, Rebeka from the RS team:)
Great app, very good value compared to other alternatives. Hassle free install too. Thank you
Thank you for your feedback, we are happy to see you find our app a good value and that you liked the quick installing process too:)) Have a great day! Kind regards, Rebeka from the Rapid Search team
Works as well as some of the more expensive versions, if not better.
Thank you for the wonderful feedback! We're so glad to hear that you're finding our app to be a great value and performing even better than expected. Have a nice weekend! Matt from the Rapid Search Team.
Great app, works really well. The support team is excellent, They're really quick and helpful.
Hello! Thank you again for taking the time to leave us a review. The pleasure was ours, please do not hesitate to contact us if there is anything else we can help you with:) Have a great day, Rebeka from the RS team
Happy with the app and service received, Rebeka was extremely helpful in assisting with customizations needed.
Thank you so much for your review! Have a lovely day, Matt from the Rapid Search Team
you have an excellent app, good support team, timely response and solution.
Hi there! Thanks so much for your kind words! We're so delighted to know that you are satisfied with us. Let us know if there's something else we can do for you. Kind regards, Rebeka from the RS team:)
We are only using the search functionality but it is going very well so far and the support from Matt has been excellent
We appreciate your 5 review, thank you so much! 🌟 It’s great to see our app is meeting your expectations. Thanks for being an awesome user! ⭐ - Matt from the Rapid Search Team
I had a very bad experience with this app. When I downloaded the app it messed up my theme. My site is connected to a completely different Shopify store I own, when I click the logo (home) it takes the customer to a completely different website. It is also impossible to add anything to cart any longer. I deleted the app, tried to delete all the code but nothing. This issue is on the refresh theme, I published two other themes to check if I still had the same issues and they are working fine with no issues. I contacted Shopify, they said it’s an issue with code and they can’t help so I need to contact the app developer. I did and the next day they responded and asked for access to my store. I thought this was great I’ll get it all sorted, but they logged in once and did nothing. I’ve been emailing them for a few days with no response and I received another access request which I accepted and still nothing. I have a website sitting there that I can’t use that I spent hours customising. I’m literally going to have to do this all over again with a new theme just because of downloading this app. I would not recommend this app
Hi there! We reached out several times via email, app chat, and your website to offer immediate assistance. After investigating the store, we resolved the issue and confirmed that the “Add to cart” problem was not caused by Rapid Search. Rapid Search does not modify core theme navigation or permanently alter theme code, and uninstalling the app restores the original search behavior. We’re always available to reconnect and ensure everything is working as expected.
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