All reviews

Rating Breakdown

  • 5
    85% (83 ratings)
  • 4
    6% (6 ratings)
  • 3
    4% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 65% (63)
Review RSS Feed Review RSS Feed

3 / 5 Share

Jan. 16, 2025

Want to be able to use it but no one responds when you submit a ticket and trying to upgrade to the basic plan and unable to. Better customer service needed.

Using app

20 days

Total reviews

1

Average rating

3.0

5 / 5 Share

April 9, 2025

Je tenais à partager mon retour très positif sur l'application. Elle offre une excellente fonctionnalité de suivi en temps réel, et je dois dire que c'est vraiment captivant de pouvoir suivre le parcours des clients. C'est une fonctionnalité très bien pensée qui nous permet de mieux comprendre leurs comportements et d'améliorer notre réactivité. On se prend au jeu, et cela rend l'expérience encore plus engageante. Merci pour ce bel outil, c'est un vrai plus pour notre équipe !

Using app

5 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Store

4 OWLS

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Very good and accurate, would be nice if it was free.

Store

Nimara

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Very very useful app, teaches you so much about customer behaviour on your store.

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2024

Great app

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 30, 2024

I really love this app - it fills the hole where G4 Analytics fail to show you real time visitors, and gives you a really helpful visibility of what visitors are doing. Easy to use and does everything it should. Highly recommend.

Using app

17 days

Total reviews

11

Average rating

4.4

5 / 5 Share

June 18, 2024

The app has worked seamlessly! Even better, its accuracy helped me troubleshoot issues on my shopify site that I would have never seen. For example, I knew I had cart abandoners, but they weren't anywhere in my shopify reporting. Low and behold, it was a small shopify setting I had to switch in the checkout. The UX could be improved a bit, as it can take a few clicks to get to the features I want. Either way, this app has saved my butt!

Using app

16 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 13, 2024

Ive just installed this and loving the app and especially the 3d view. I would say one thing as a new shopify store owner, i dont get a huge amount of people to my shop. It would be great to receive a notification when someone is in my shop so i can actually use the 3d view. At present im staring at an empty shop hoping to see someone come in a look around. Then i work on something else in my mac, come back and someone has been in and out and ive missed it. Just a ding would be great for us new shop owners, so we can quickly pop over and see what they are looking at. I see something similar was mentioned in 2023 and got this response, but nothing has changed, such a shame as this could really excel this app. Realtimestack replied January 6, 2023 "Thank you for your review and for the nice and constructive suggestions! I will add them to my list of new features that will be coming soon! Best regards, Peter Strand, Creator of Realtime View" Thank you for your reply, much appreciated.

Using app

2 days

Total reviews

7

Average rating

4.3

Developer Reply

Hi - thanks for the review. It is in fact possible to get notified when a visitor arrived at your store! I've added a guide here : https://realtimestack.freshdesk.com/a/solutions/articles/103000297021 best wishes, Peter

5 / 5 Share

June 9, 2024

I have used this app for about a month now. I spend quite a bit of time checking-out what potential customers do since conversion rate is low. In my books, this is a must app for your online store. As further recommendations I would mention: data reports spanning beyond the 24 hours option available today.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2024

Very good tool to have

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

This app is a game-changer for anyone seeking real-time data analytics without the complexity.

Store

Tees.ca

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2024

super tool

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2024

I think it's a very good application. It allows you to see in real time what the customer is watching, what items they have placed in the cart, etc. Furthermore, there is the fun part of watching the customer walk around the store. Very good!

Using app

15 days

Total reviews

7

Average rating

4.4

5 / 5 Share

April 5, 2024

Absolutely great, love being able to see what my clients are looking at in realtime, I get an understanding of what is going on, should I drop a price, should I order more stock. Really really appreciate this app

Using app

15 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 22, 2024

Very useful to check what costumers check out in your shop. And it’s fun too!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

I love the realtime view of the store - showing what shoppers are doing and what they have in their carts. It's super insightful and helps me with a a more data-driven approach to restocking my products!

Using app

15 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 21, 2024

Using the free version for now to test it out and even with the limited function it's a great app. I've been trying to find an app that shows abandoned cart activity and everything seems to come up a little short. The design for this one is very clean and easy to read, by far my favorite. The one thing that would make it a 5* app for me would be if it showed the customer name when viewing carts.

Using app

About 16 hours

Total reviews

7

Average rating

4.6

Developer Reply

Dear Butterfly Reflections - Thank you for your review. Good point on the customer name. Unfortunately, this information is typically not available until the visitor places an order. I have added functionality so that if the customer id is known, a link to the customer is provided in the badge that says "X visits, Y orders". I hope this works better for you? thanks, Peter

5 / 5 Share

Feb. 13, 2024

nice app!

Using app

3 months

Total reviews

2

Average rating

3.5