All reviews

Rating Breakdown

  • 5
    85% (83 ratings)
  • 4
    6% (6 ratings)
  • 3
    4% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 65% (63)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2024

Love it!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Really great app to check visitors and try and keep eye on some robot activity. Many are trying to add large sums to carts. Weed out the bad visitors. Great to see how customers are responding to site. Thank You

Using app

2 months

Total reviews

22

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Nothing to complaint about as a free plan user. So far so good.

Using app

About 2 months

Total reviews

18

Average rating

3.4

4 / 5 Share

Dec. 4, 2023

This app has the potential to be one of THE must have apps. Hopefully it is a work in progress as with a few tweaks it could be truly spectacular. Great support after a few teething problems.

Using app

12 days

Total reviews

10

Average rating

2.3

5 / 5 Share

Feb. 23, 2024

If I could give 6 stars then I would! Peter is amazing and handled my enquiry perfectly! This is such a great app and worth every cent! I don't usually give reviews too often, but this app is great to see the customers journey in the store and their behaviour and the daily reports have been a great insight as everyday is different. Totally recommend!

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 8, 2023

Love this been using it for about a month now fab app

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 5, 2023

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

Great app, good support

Using app

3 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 29, 2023

The Live Tables view of the app is very helpful in understanding what is going on within the shopify store. It fills an important gap that Google Analytics / GA4 couldn’t provide. Tried many different realtime analytics, and this app has a completely different approach and provides valuable insights that others don’t. The app doesn’t appear to add any overhead or cause performance penalty to the storefront. The app is new and has a lot of potential. The insights we gained from using the app is invaluable and answered some questions we had that we couldn’t get from other analytic apps. We don’t need a perfect or flawless app. It is the insight that we are able to obtain from the app that is most important. Peter, who developed the product is actively working on the product, and he is very responsive and receptive to inputs. Peter and the app well deserves understanding and support from the Shopify community.

Using app

4 months

Total reviews

9

Average rating

5.0

1 / 5 Share

Oct. 16, 2023

this is an absolutely bad app that is VERY SLOW and freezes all the times and most importantly IT DOESNT WORK FOR HOURS AND DAYS in many occasions . Support is slow and not very effective in addressing issues. Not recommended

Store

Lyfe

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Dear Lyfe, I apologize for the issues you have experienced. There were some issues with uptime and speed of the app that have all been resolved. Best wishes, Peter

5 / 5 Share

Aug. 10, 2023

Excellent app that really provides vital information about live customers, their behaviour, movement and cart information. This information is not provided out-of-the-box by Shopify so this app really fills a gap with some very useful information - thanks!

Using app

3 months

Total reviews

19

Average rating

4.7

5 / 5 Share

Aug. 10, 2023

Peter has been super helpful to work with. We worked thru some kinks and it seems to be working pretty well!

Using app

20 days

Total reviews

1

Average rating

2.0

Developer Reply

Sorry to hear you are having issues with the app. I did not hear back from you after I requested further information. I am very interested in fixing all issues, so please get back to me if possible Best regards Peter

5 / 5 Share

June 25, 2023

I can't say enough about how excellent and helpful this app is for us. It provides us with just the information that we need to analyze what's happening on our website (visits, products viewed, etc.). We love its simplicity of use and the information the app offers is not overwhelming like some other analytic apps which can be hard to interpret and too much information, it is user friendly. Also, it has 'unbeatable' support that responds to problems quickly in a pleasant and personalized manner. I highly recommend that you give this app a try, you'll be glad that you did, really.

Using app

2 months

Total reviews

12

Average rating

4.9

5 / 5 Share

June 13, 2023

I am absolutely thrilled to write this glowing 5-star review for the real-time app that has become an integral part of our lives. From the moment we started using it, we have been captivated by its seamless functionality, outstanding features, and remarkable performance. This app has truly elevated our experience and made our daily routines much more efficient and enjoyable.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2023

I have been using Realtime View for about a month after moving over from a different app to track my site activity. I'm not a user of the 3D functionality but the live table is by far the most useful tool I've found. I had a couple of teething issues but Peter and the team have been really responsive and fixed any issues I was having quickly. Very impressed with both the app and the customer service.

Using app

About 1 month

Total reviews

12

Average rating

5.0

3 / 5 Share

April 25, 2023

This application does not show the number of visitors in real time. In fact, in a day, it reports half the number of visitors compared to the number of users given by Shopify or Google Analytics. In the moment when I write this rewiew, Shopify says I have 7 visitors (live view) and the app says I have none

Using app

24 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your feedback! Realtime View implements the GDPR requirements, and we thus do not collect stats from EU users unless they have given consent. This could be the reason that you see fewer visitors. Also, Realtime View actively filters bots that pollutes traffic statistics.

5 / 5 Share

Jan. 6, 2023

Hello, it is a nice app, that could be improved a lot, for example I suggest to add realtime allerts when someone adds something to the cart, or if there is a returning visitor, etc... also I would improve the avatars maybe they can have a little flag with their country, or how much they have in the cart without opening the detail panel. thank you

Using app

About 17 hours

Total reviews

25

Average rating

4.8

Developer Reply

Thank you for your review and for the nice and constructive suggestions! I will add them to my list of new features that will be coming soon! Best regards, Peter Strand, Creator of Realtime View