Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
799
chart
#675
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
14%
-
Less than a year
55%
-
More than a year
28%
Reviews Summary
The reviews for the Rebuy Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the app's features for setting up post-purchase offers, cross-sells, and other widgets. The support team, including individuals like Tom, Maria, Suki, and Katie, is praised for being fast, helpful, and dedicated. Users mention that the app has helped them increase ROI, improve merchandising, and run successful promotional offers. However, there are a few negative reviews mentioning issues with theme compatibility, app interface complexity, and billing discrepancies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 10, 2025
Excellent onboarding process. So much better than our old cart process!
We’re so glad to hear that you had a great onboarding experience! 🙌 If you need anything else, we’re always here to help!
April 9, 2025
Killer team! Tom with support is wonderful at helping. I played the role of a developer and he was there every step of the way to help with anything I presented to him.
Thank you so much for the kind words! 😊 We're thrilled to hear that Tom was able to support you so well throughout your process. We’ll be sure to pass along your feedback to him—he’ll be excited to hear it!
April 4, 2025
Excellent customer service !!!!
Thank you for the kind words! 😊 We’re so glad to hear you had an excellent experience with our team. We’ll continue to provide the best support possible!
April 4, 2025
Really great app with so many useful widgets. Not only does it help boost AOV, but it improves our overall website experience. Customer support is always happy to help with any questions or customizations. Dante has been a great rep and I've really enjoyed working with him.
Thank you for sharing such a great review! 😊 We’ll be sure to pass along your appreciation to Dante—he’ll be so happy to hear that.
April 3, 2025
The support team is incredibly responsive and helpful! Great experience!
Thank you so much for the kind words! 😊 We're thrilled to hear you had such a great experience with our support team. We'll keep working hard to maintain that level of service!
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