Rating

4.8

feedback

763

Reviews

chart

#782

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    14%
  • Less than a year
    55%
  • More than a year
    27%

Reviews Summary

The reviews for the Rebuy Shopify App are overwhelmingly positive, with users praising the app for its powerful upsell and cross-sell capabilities, customizable features, and excellent customer service. Many users highlighted the significant impact Rebuy had on their conversions and revenue, with some describing it as a game-changer for their online stores. The customer success managers, such as Suki, Monica, and Max, received high praise for their guidance, responsiveness, and dedication to helping users optimize the app for their specific needs. However, there were a couple of negative reviews mentioning issues with custom work causing website problems and delays in resolving critical functionality issues.

Highlights

Positive reviews highlighting powerful upsell and cross-sell capabilities, customizable features, and excellent customer service
Praise for customer success managers like Suki, Monica, and Max for their guidance and dedication
Negative reviews mentioning issues with custom work causing website problems and delays in resolving critical functionality issues

Rating Breakdown

  • 5
    95% (724 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2024

Great team and easy to work with. I'm excited to see how rebuy improves our ATC value and revenue.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Tom was excellence and helped me work through all the bugs. Very happy!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

We're just getting started with the Rebuy app and Emelia was super helpful and responsive with our setup. Maria went above and beyond explaining how data sources work in relationship to the widgets. We feel this app has great potential for our store.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Max at Rebuy was incredible! He went above and beyond over several days to help me set up my GWP, even when custom coding was needed. Max guided me step by step, shared helpful docs, and recorded a Loom video to make sure everything was done correctly. Awesome service!

Store

Rainbo

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 4, 2024

Rebuy has really helped us maximize conversion with their upsell widgets. Their customer service is top notch and has helped me even with complex customizations. Highly recommend for Shopify store users!

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for the glowing feedback! 🌟 We’re thrilled to hear how much the upsell widgets have boosted your conversions and that our team could assist with customizations. Your recommendation means the world to us—here’s to continued success! 🚀

All reviews

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