Rebuy Personalization Engine
AI recommendations: cart, checkout, and post-purchase upsells
Rating
4.7
feedback
791
chart
#347
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
19%
-
Less than a year
58%
-
More than a year
20%
Reviews Summary
The reviews for the Rebuy Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team members. Customers praise specific individuals like Aiman, Zach, Max, Maria, Joseph, Kelsey, Dante, Steven, Katie, Cole, Janet, and Tom for their dedication, knowledge, and responsiveness. The app is commended for its powerful features, such as widgets, bundle builders, and in-cart product recommendations, which have led to increased average order value (AOV) and improved customer experience. However, there are a few negative reviews mentioning issues with customer service responsiveness, compatibility with other apps, complexity in usage, and glitches in the shopping cart.
Highlights
Review RSS Feed
All reviews
Dec. 29, 2025
Fantastic app and this is really the full stack. Worked with Aiman, Zach, and Max. Incredible team, combined with a very powerful software. I chose to get the widgets and bundle builder built out by rebuy with Aiman and team. They delivered, on time and on budget. Lots of assistance for other customizations, and the widgets work like a dream. Was very stressed over this previously, but now it's a huge weight off and has transformed our customers' buying experience. Appreciate the great work.
This seriously means a lot—so glad we could take that stress off your plate and help level up the customer experience. Aiman, Zach, and Max are legends, and it's awesome to hear the widgets are doing their thing 🙌 Give us a shout if you ever need any help!
Dec. 26, 2025
great app. easy to use interface, extended customization and API endpoints. have seen major AOV uplift since using the app
Appreciate the shoutout! We are glad it’s been easy to use and driving real results. We’ll keep pushing to make it even better 🔧 Let us know if there is ever anything else we can help with and happy holidays!
Dec. 24, 2025
Rebuy helped us execute our holiday gift with purchase program smoothly from start to finish. The in cart product recommendations were spot on and clearly driven by a knowledgeable team. Maria Garcia was especially great to work with. She was patient, responsive, and very well informed. Overall, a strong experience and a great partner.
Love hearing this—huge shoutout to Maria for being such a rockstar ⭐️ So glad the gift with purchase program went off without a hitch and that the recs hit the mark! We hope you have a wonderful holiday season!
Jan. 14, 2026
Joseph Huson is THE MAN! Wow, I am still blown away with how much I could tell he cared about the success of our store. I am so grateful for the call with him and I feel so supported and prepared to improve my store!!
Joseph really is a legend 🙌 So glad to hear the call left you feeling supported and fired up—we’re lucky to have him on the team. Give us a shout if you ever need any help.
Jan. 12, 2026
*Updated* as of 1/12/26. I was finally contacted by someone to resolve my issues. Christian has apologized and apparently the support ticket was incorrectly categorized. While my experience wasn't the best, they did address everything and got my issues resolved. This app doesn't work well for my type of e-commerce store. However, it would work well for shops with subscriptions and selling products that are consumed and need refills.
This is definitely not how things should’ve gone, and we are really sorry for the lack of response and ongoing issues. We’re reaching out directly to help get everything cleared up and make this right.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more