Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
789
chart
#707
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
14%
-
Less than a year
55%
-
More than a year
28%
Reviews Summary
Rebuy is a highly rated Shopify app that offers a range of functionalities to enhance the customer journey and boost sales. The app is praised for its powerful features, great support team, and the ability to set up complex bundle offers seamlessly. Users appreciate the dedicated customer success managers like Maria, Suki, and Diana who provide proactive assistance and ensure a smooth onboarding process. However, some users have faced challenges with compatibility on certain themes, requiring additional CSS customization. There are also concerns about the time and effort required to set up and troubleshoot the app, especially for features like Gift with Purchase (GWP) and inconsistent CSS styling across components.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 10, 2025
the App broke my theme several times, when contact the support I was offered initial setup for 700$ something un acceptable. The App interface is heavily to understand and not intuitive at all. Overall BAD Experience and waist of time.
I’m sorry to hear about your experience—that’s not the standard we hold ourselves to. Our team will be reaching out to see how we can make this right. We appreciate your feedback and the opportunity to improve.
Feb. 28, 2025
Rebuy is a premier app in the Shopify ecosystem.
We appreciate the shoutout! 🙌 Rebuy is all about helping merchants personalize the shopping experience and drive more revenue. Let us know if there’s anything we can do to make your experience even better! 🚀
Feb. 26, 2025
Loved working with Maria! We are on a headless site and were experiencing many issues with Rebuy. Maria remained dedicated and had multiple calls with us (and our developers) in order to get everything functioning as it should. She's the only reason we remained on Rebuy during all the issues. We were very lucky to have her as our rep.
Wow, this is amazing to hear! Maria is truly a rockstar, and we’re so glad she could support you through the challenges and get everything running smoothly. We’ll make sure she gets the recognition she deserves—thanks for sticking with us! 🙌
Feb. 21, 2025
Great for merchandising and running promotional offers across different touch points of the customer journey. Great support too!
Really appreciate you sharing this! 🙌 It’s great to hear that we are making a difference in your merchandising and promotions. If you ever need a hand with anything, just give us a shout—we’ve got you! 🚀
Feb. 20, 2025
Rebuy were very quick to help with installing widgets on our Shopify store.
Glad to hear our team could get you set up quickly! ⚡️ We’re always here to help make your Shopify store even better. Let us know if you need anything else! 🚀
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