Sales Pop up BFCM Conversion
Sales Pop | Sales Notification | Free Shipping Bar App
Rating
4.8
feedback
4,592
chart
#195
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Oct. 13, 2024
This App's Free version is also charging Minimum 4.99 US$ on any sale crossing 100 US$ as an Additional usage pricing scale. Further they are calculating Generated Revenue by not taking the product for which Sale Pop up has been clicked & created order but by adding all the products of that order for which there is no effort from this App which seems unethical practice of this App Developer & same Revenue reflecting as Revenue generated over time in their dashboard for charging this additional fees. Ideally App must calculate the revenue generated through clicked Sales Popup Notificaiton & created order from those products only for which there is an effort from this App but not all the products of that order! This kind of unethical & fake reporting seems misleading to all the merchants & merchants may not be aware about it! Beware all merchants. This review has been given after usage of 14 day's free trial & confirming everything on chat support.
Hi, Thank you for sharing your concerns and we highly regret any inconvenience that you had faced. We believe that there was a confusion in understanding the app mechanism and the value it is providing to your store. Our support manager has addressed your concerns and sent an email to you. Please respond back to the email to get the best out of the app.
Aug. 29, 2024
Oct. 15, 2023
Constant problems. Timers, trust badges and notifications are almost never visible. The settings will change "by itself". It takes days to get even urgent help. I made a report approx. 10 times about the same problems, they always said that they had been fixed. But after a day, the same problems appeared. Really bad experience.
Thank you for sharing your concerns. We apologize for the inconvenience you faced, please note that your support ticket was already work in progress however you uninstalled the App so the team could not complete its work to share findings. Our support manager is in touch with you via email. Please reinstall the App and let us know so that the team can resume its work to resolve your concerns. Thanks
Sept. 9, 2023
HOW I CAN WRITE A REVIEW FORCED WITHOUT USE
Adding a review is optional for the user, we have also mentioned it in the app. We encourage you to add it later when you have fully experienced the app on your store. We hope it will improve conversion and generate sales for you.
Aug. 8, 2023
I cannot express how utterly disappointed I am with this app's performance. As a loyal user of the Care Cart app, I had set up the widgets meticulously to enhance our brand's functionality and aesthetics. However, on August 8, 2023, everything fell apart, and our online presence took a severe hit. Out of the blue, the app's widgets started to malfunction. The carefully configured settings were completely overwritten, resulting in widgets going haywire across all our product pages. This chaotic display not only disrupted the functionality of our website but also cast a shadow of doubt on our brand's reliability. It was as if our brand had suddenly been transformed into something sketchy and shady. The most frustrating part was that the widgets designed to create urgency and FOMO (fear of missing out) were all activated simultaneously, causing an overwhelming sense of anxiety among our customers. The carefully cultivated trust we had established with our customers evaporated, replaced by a feeling of unease and doubt. It was devastating to witness our hard-earned reputation crumble due to a technical glitch. I attempted to seek assistance from the customer service team, hoping they would have a solution to rectify the situation. However, their response was nothing short of disappointing. They appeared clueless about what had transpired and were utterly incapable of resolving the issue. It's incredibly disheartening to entrust a crucial aspect of our business to an app only to receive such lackluster support when things go awry. Given the unreliability of this app and the catastrophic impact it had on our brand, I strongly advise others to explore alternative options. It's clear that this app cannot be trusted to maintain the integrity of a business's online presence. We invested time, effort, and trust into this app, only to have it betray us when we needed it the most. In summary, the sudden malfunction of the Care Cart app's widgets, along with the unhelpful customer service response, has proven to be an incredibly disappointing experience. Our brand's image has been tarnished, customer trust shattered, and anxiety induced among our loyal customers. It is with great regret that I give this app a zero-star rating and implore others to seek more reliable alternatives for their e-commerce needs.
We highly regret your inconvenience and apologize for the experience. Our live chat agent asked about the particular issue and your requirements, however, he did not get any response from your side. Our Customer support manager has contacted you via email, please respond to him so that we can resolve your issues at the earliest. Thanks
March 1, 2023
Bad customer services. We added only Countdown Timer . Looks ugly in our website then we contacted customer service. Luis`s reply "It might be as exact as our photo because your store theme is different from this theme."
Thanks for your feedback. We apologize for the inconvenience caused and regret the inconvenience. Our customer support manager has contacted you via email. Please reinstall the app; the team will ensure it meets your requirements. We are here for you.
Jan. 23, 2023
Na descriçao falam que tem plano gratuito porem nao tem plano gratis, mentem! me fizeram perder tempo!
Pedimos desculpas pela inconveniência. Oferecemos um plano gratuito que você pode assinar na área de configurações do aplicativo. Nossa equipe de suporte por chat também está disponível 24 horas por dia, 7 dias por semana, caso você precise de ajuda.
Sept. 8, 2022
This app make you to select the PRO version and doesn't give you any trial days. So you have to pay for it, and after taking a look you will delete this app like I do. The app doesn't allow you to customize theme as they advertising. p/s: the team reached out and confirm it is a problem by charged without any trial. and I got full refund.
We're sorry for the inconvenience this has caused. We had some issue going on which has been fixed and we are offering a trial for 14 days now as clearly mentioned in the description. Our customer support manager has contacted you in this regard and we would like to assist you in this matter as far as we can. Seems like you have uninstalled the application, we request you to install the application again so that we can assist you in this matter. Thanks!
Aug. 20, 2022
En la App Store indica que tienes una versión gratuita, pero al instalarla te obliga a aceptar la versión de pago mensual o no podrás usarla. NO ES GRATIS!
We are really sorry for the inconvenience you have faced, our customer support manager has contacted you in this regard and we request you to install our application again so that we can resolve your issue as soon as possible.
Aug. 20, 2022
This app is a trap. They bill you based on the boosted revenue but...to close the pop-up by clicking the X button, it happens 2 out of 3 times that the pop-up is clicked. If that session converts into a sale, then they count it as boosted revenue. Very dishonest way to bill your faithful customers. Sad app.
Hi there, We are really sorry to hear that you faced inconvenience while using the application. After seeing your current store details, we could not find any boosted revenue charge against your store. Also, our customer support manager has contacted you in this matter to get clear visibility, kindly respond and install the application so that we can assist you in the best possible ways.
April 27, 2022
! i won't use it any more!!!!!!it pay more money, dont take any sales. i dont want to recoomend it to others.
Thank you for adding the feedback. We found that store has been closed for last 6 months and app didn't charge any money. Our support manager will reach out to you via email to learn more about your experience and help you achieve your sales goal.
July 21, 2021
The app doesn't work and I contacted the support and after a few days they still didn't contacted me and didn't help me.
We see that app is working just fine on your store. Please check and let us know if you see any issue in your account. Our team is available to help you out. We hope that app will help you boost sales. All the best!
July 20, 2021
App Isn't working very disappointed...........................................................................................................................................................................................................................................................
The app is working just fine on your store. Please check and let our support team know if you see any issue in your account. They'll be glad to help you. We hope that app will help you boost sales. All the best!
July 19, 2021
The app doesn't work and the support doesn't exist. I sent 3 requests to fix the issue and no one is answering. I m very sorry I have to delete the app.
We apologize for the inconvenience. We are unable to look into your account because the app is uninstalled. We suggest you to reinstall the app and let us know so our team can help you set it up and fix the bug in the account if any. We'll be looking forward for your response because with your help we'll be able to boost your sales.
July 17, 2021
I don't see pop-ups at all even after the orders are placed by the customers. tried all the ways possible. but it's not working. this was the exact app that I was looking for but, it's not working as expected.
Its sad to hear that the app couldn't work properly on your store. We request you to reinstall the app and let us help you correctly set it up on your store. We hope that it will help you boost sales with all its free amazing features. Looking forward for your response to help you achieve your goals.
April 12, 2021
loved this app, easy to install. Will update about its performance. Will update about its performance. -------UPDATE------- I did NOT like this app at all. The TIMER was off by a full week! I had the timer set for 12-04-2021 - 18-04-2021 and it kept saying SALE WILL END IN 14 DAYS!!!! ANOTHER THING..... The count down didn't even show up on my website!!! DELETING THIS APP IMMEDIATELY!!!
We feel sad for your experience. The wording "SALE WILL END IN 14 DAYS!" is only shown in preview regardless of your set schedule. Secondly, default time zone is UTC so timer works according to that however, you can change the time zone from profile to show the timer on store according to your time zone. We request you to reinstall the app and let our team help you set it up on your store. We are sure that you will love using our free ap. Cheers!
March 19, 2021
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
We see that the app was uninstalled in just a couple of minutes and request you to reinstall it and let us help you correctly set up he app. Just let us know and our support team will assist you to configure and start boosting your sales. All the best!
April 19, 2021
La app no funciona en mi tienda, estoy intentando contactar con el soporte pero no me contesta nadie.
Thank you for adding the review. Please connect with our support team using in-app contact form to share more details of your query and they'll be glad to assist you. Currently, pop ups seem to work as expected on your store.
March 7, 2021
Just installed this app and haven't got any sales yet. I will update this review once I have sales. Thanks.
Adding review is optional to user our free app and we have also mentioned it in the app. We encourage you to add it later when you have fully experienced the app on your store. We hope it will improve conversion and generate sales for you. All the best!