All reviews

Rating Breakdown

  • 5
    80% (3,592 ratings)
  • 4
    15% (654 ratings)
  • 3
    3% (138 ratings)
  • 2
    1% (43 ratings)
  • 1
    1% (49 ratings)
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1 / 5 Share

April 16, 2024

Not Good APP

Using app

About 4 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 15, 2023

Constant problems. Timers, trust badges and notifications are almost never visible. The settings will change "by itself". It takes days to get even urgent help. I made a report approx. 10 times about the same problems, they always said that they had been fixed. But after a day, the same problems appeared. Really bad experience.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your concerns. We apologize for the inconvenience you faced, please note that your support ticket was already work in progress however you uninstalled the App so the team could not complete its work to share findings. Our support manager is in touch with you via email. Please reinstall the App and let us know so that the team can resume its work to resolve your concerns. Thanks

1 / 5 Share

Sept. 9, 2023

HOW I CAN WRITE A REVIEW FORCED WITHOUT USE

Store

A to Z

Using app

6 days

Total reviews

2

Average rating

3.0

Developer Reply

Adding a review is optional for the user, we have also mentioned it in the app. We encourage you to add it later when you have fully experienced the app on your store. We hope it will improve conversion and generate sales for you.

1 / 5 Share

Aug. 8, 2023

I cannot express how utterly disappointed I am with this app's performance. As a loyal user of the Care Cart app, I had set up the widgets meticulously to enhance our brand's functionality and aesthetics. However, on August 8, 2023, everything fell apart, and our online presence took a severe hit. Out of the blue, the app's widgets started to malfunction. The carefully configured settings were completely overwritten, resulting in widgets going haywire across all our product pages. This chaotic display not only disrupted the functionality of our website but also cast a shadow of doubt on our brand's reliability. It was as if our brand had suddenly been transformed into something sketchy and shady. The most frustrating part was that the widgets designed to create urgency and FOMO (fear of missing out) were all activated simultaneously, causing an overwhelming sense of anxiety among our customers. The carefully cultivated trust we had established with our customers evaporated, replaced by a feeling of unease and doubt. It was devastating to witness our hard-earned reputation crumble due to a technical glitch. I attempted to seek assistance from the customer service team, hoping they would have a solution to rectify the situation. However, their response was nothing short of disappointing. They appeared clueless about what had transpired and were utterly incapable of resolving the issue. It's incredibly disheartening to entrust a crucial aspect of our business to an app only to receive such lackluster support when things go awry. Given the unreliability of this app and the catastrophic impact it had on our brand, I strongly advise others to explore alternative options. It's clear that this app cannot be trusted to maintain the integrity of a business's online presence. We invested time, effort, and trust into this app, only to have it betray us when we needed it the most. In summary, the sudden malfunction of the Care Cart app's widgets, along with the unhelpful customer service response, has proven to be an incredibly disappointing experience. Our brand's image has been tarnished, customer trust shattered, and anxiety induced among our loyal customers. It is with great regret that I give this app a zero-star rating and implore others to seek more reliable alternatives for their e-commerce needs.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

We highly regret your inconvenience and apologize for the experience. Our live chat agent asked about the particular issue and your requirements, however, he did not get any response from your side. Our Customer support manager has contacted you via email, please respond to him so that we can resolve your issues at the earliest. Thanks

1 / 5 Share

March 1, 2023

Bad customer services. We added only Countdown Timer . Looks ugly in our website then we contacted customer service. Luis`s reply "It might be as exact as our photo because your store theme is different from this theme."

Using app

About 14 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback. We apologize for the inconvenience caused and regret the inconvenience. Our customer support manager has contacted you via email. Please reinstall the app; the team will ensure it meets your requirements. We are here for you.

1 / 5 Share

Jan. 23, 2023

Na descriçao falam que tem plano gratuito porem nao tem plano gratis, mentem! me fizeram perder tempo!

Using app

5 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Pedimos desculpas pela inconveniência. Oferecemos um plano gratuito que você pode assinar na área de configurações do aplicativo. Nossa equipe de suporte por chat também está disponível 24 horas por dia, 7 dias por semana, caso você precise de ajuda.

1 / 5 Share

Sept. 8, 2022

This app make you to select the PRO version and doesn't give you any trial days. So you have to pay for it, and after taking a look you will delete this app like I do. The app doesn't allow you to customize theme as they advertising. p/s: the team reached out and confirm it is a problem by charged without any trial. and I got full refund.

Using app

About 11 hours

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry for the inconvenience this has caused. We had some issue going on which has been fixed and we are offering a trial for 14 days now as clearly mentioned in the description. Our customer support manager has contacted you in this regard and we would like to assist you in this matter as far as we can. Seems like you have uninstalled the application, we request you to install the application again so that we can assist you in this matter. Thanks!

1 / 5 Share

Aug. 20, 2022

En la App Store indica que tienes una versión gratuita, pero al instalarla te obliga a aceptar la versión de pago mensual o no podrás usarla. NO ES GRATIS!

Using app

7 minutes

Total reviews

2

Average rating

2.5

Developer Reply

We are really sorry for the inconvenience you have faced, our customer support manager has contacted you in this regard and we request you to install our application again so that we can resolve your issue as soon as possible.

1 / 5 Share

Aug. 20, 2022

This app is a trap. They bill you based on the boosted revenue but...to close the pop-up by clicking the X button, it happens 2 out of 3 times that the pop-up is clicked. If that session converts into a sale, then they count it as boosted revenue. Very dishonest way to bill your faithful customers. Sad app.

Store

Comet

Using app

17 days

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, We are really sorry to hear that you faced inconvenience while using the application. After seeing your current store details, we could not find any boosted revenue charge against your store. Also, our customer support manager has contacted you in this matter to get clear visibility, kindly respond and install the application so that we can assist you in the best possible ways.

1 / 5 Share

April 27, 2022

! i won't use it any more!!!!!!it pay more money, dont take any sales. i dont want to recoomend it to others.

Using app

22 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for adding the feedback. We found that store has been closed for last 6 months and app didn't charge any money. Our support manager will reach out to you via email to learn more about your experience and help you achieve your sales goal.

1 / 5 Share

July 21, 2021

The app doesn't work and I contacted the support and after a few days they still didn't contacted me and didn't help me.

Using app

Almost 3 years

Total reviews

5

Average rating

4.2

Developer Reply

We see that app is working just fine on your store. Please check and let us know if you see any issue in your account. Our team is available to help you out. We hope that app will help you boost sales. All the best!

1 / 5 Share

July 20, 2021

App Isn't working very disappointed...........................................................................................................................................................................................................................................................

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

The app is working just fine on your store. Please check and let our support team know if you see any issue in your account. They'll be glad to help you. We hope that app will help you boost sales. All the best!

1 / 5 Share

July 19, 2021

The app doesn't work and the support doesn't exist. I sent 3 requests to fix the issue and no one is answering. I m very sorry I have to delete the app.

Using app

5 days

Total reviews

4

Average rating

4.0

Developer Reply

We apologize for the inconvenience. We are unable to look into your account because the app is uninstalled. We suggest you to reinstall the app and let us know so our team can help you set it up and fix the bug in the account if any. We'll be looking forward for your response because with your help we'll be able to boost your sales.

1 / 5 Share

July 17, 2021

I don't see pop-ups at all even after the orders are placed by the customers. tried all the ways possible. but it's not working. this was the exact app that I was looking for but, it's not working as expected.

Using app

15 days

Total reviews

1

Average rating

1.0

Developer Reply

Its sad to hear that the app couldn't work properly on your store. We request you to reinstall the app and let us help you correctly set it up on your store. We hope that it will help you boost sales with all its free amazing features. Looking forward for your response to help you achieve your goals.

1 / 5 Share

April 12, 2021

loved this app, easy to install. Will update about its performance. Will update about its performance. -------UPDATE------- I did NOT like this app at all. The TIMER was off by a full week! I had the timer set for 12-04-2021 - 18-04-2021 and it kept saying SALE WILL END IN 14 DAYS!!!! ANOTHER THING..... The count down didn't even show up on my website!!! DELETING THIS APP IMMEDIATELY!!!

Using app

29 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We feel sad for your experience. The wording "SALE WILL END IN 14 DAYS!" is only shown in preview regardless of your set schedule. Secondly, default time zone is UTC so timer works according to that however, you can change the time zone from profile to show the timer on store according to your time zone. We request you to reinstall the app and let our team help you set it up on your store. We are sure that you will love using our free ap. Cheers!

1 / 5 Share

March 19, 2021

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Using app

6 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We see that the app was uninstalled in just a couple of minutes and request you to reinstall it and let us help you correctly set up he app. Just let us know and our support team will assist you to configure and start boosting your sales. All the best!

1 / 5 Share

April 19, 2021

La app no funciona en mi tienda, estoy intentando contactar con el soporte pero no me contesta nadie.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for adding the review. Please connect with our support team using in-app contact form to share more details of your query and they'll be glad to assist you. Currently, pop ups seem to work as expected on your store.

1 / 5 Share

March 7, 2021

Just installed this app and haven't got any sales yet. I will update this review once I have sales. Thanks.

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

Adding review is optional to user our free app and we have also mentioned it in the app. We encourage you to add it later when you have fully experienced the app on your store. We hope it will improve conversion and generate sales for you. All the best!

1 / 5 Share

Jan. 23, 2021

I have just down this app I don't really know how it work. I really hoped it works I'm tired of downloading app that don't works.

Using app

12 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We apologize for your not so good experience with the apps that don't work on your store. We ask you to reinstall and let us know and our support manager will help you correctly setup our free app on your store. We hope that it will help you start boosting sales.

1 / 5 Share

Dec. 29, 2020

Sale pop-ups lead to another store that is not even mine!!!! :((((( This app is just garbage it does nothing for your store

Using app

10 days

Total reviews

3

Average rating

3.7

Developer Reply

We are very sorry about your experience, we request you to share more information with us at at [email protected] about this so our team can look into your account. We are willing to help you to start boosting sales again.