All reviews

Rating Breakdown

  • 5
    91% (935 ratings)
  • 4
    6% (66 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (8 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 97% (1,006)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2023

great app! instant customer care support! polite customer care. Helped in sorting out our problems in a fast manner

Using app

About 2 months

Total reviews

8

Average rating

5.0

1 / 5 Share

Aug. 8, 2023

I cannot express how utterly disappointed I am with this app's performance. As a loyal user of the Care Cart app, I had set up the widgets meticulously to enhance our brand's functionality and aesthetics. However, on August 8, 2023, everything fell apart, and our online presence took a severe hit. Out of the blue, the app's widgets started to malfunction. The carefully configured settings were completely overwritten, resulting in widgets going haywire across all our product pages. This chaotic display not only disrupted the functionality of our website but also cast a shadow of doubt on our brand's reliability. It was as if our brand had suddenly been transformed into something sketchy and shady. The most frustrating part was that the widgets designed to create urgency and FOMO (fear of missing out) were all activated simultaneously, causing an overwhelming sense of anxiety among our customers. The carefully cultivated trust we had established with our customers evaporated, replaced by a feeling of unease and doubt. It was devastating to witness our hard-earned reputation crumble due to a technical glitch. I attempted to seek assistance from the customer service team, hoping they would have a solution to rectify the situation. However, their response was nothing short of disappointing. They appeared clueless about what had transpired and were utterly incapable of resolving the issue. It's incredibly disheartening to entrust a crucial aspect of our business to an app only to receive such lackluster support when things go awry. Given the unreliability of this app and the catastrophic impact it had on our brand, I strongly advise others to explore alternative options. It's clear that this app cannot be trusted to maintain the integrity of a business's online presence. We invested time, effort, and trust into this app, only to have it betray us when we needed it the most. In summary, the sudden malfunction of the Care Cart app's widgets, along with the unhelpful customer service response, has proven to be an incredibly disappointing experience. Our brand's image has been tarnished, customer trust shattered, and anxiety induced among our loyal customers. It is with great regret that I give this app a zero-star rating and implore others to seek more reliable alternatives for their e-commerce needs.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

We highly regret your inconvenience and apologize for the experience. Our live chat agent asked about the particular issue and your requirements, however, he did not get any response from your side. Our Customer support manager has contacted you via email, please respond to him so that we can resolve your issues at the earliest. Thanks

5 / 5 Share

July 19, 2023

Great app! Can't wait to see the effect on my sales. Thanks Arya for your help with setting up the app

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Alan was so patient and thorough with all my questions. He helped me understand things and led me in the right direction.

Using app

28 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

July 17, 2023

Good support team. Expert and quick to help. I like it. Will recommend other to have this app installed. Had a very good experience with the support team.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 10, 2023

Support war super und hat mir mit der Änderung der Sprache schnell geholfen. Ich kann es nur empfehlen

Store

Medi Know

Using app

About 1 month

5 / 5 Share

July 2, 2023

Great customer service and great app! Been using it for a while on my websites and I love it! It helps with sales.

Using app

25 days

Total reviews

2

Average rating

5.0

4 / 5 Share

June 30, 2023

fijn geholpen, jammer dat er niet meer opties zijn om de popup weg te klikken voor een klant. Hele vriendelijke medewerker.

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 28, 2023

Increases sales, increases customer loyalty! Support responds quickly to questions and resolves issues

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

The response time was super fast! We were having a problem with backend and Arya went in and made sure everything was working properly for us. Great product and service, we recommend it!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

Love this app, and the conversion stats are pretty impressive! We use the free plan but we are about to investigate the next level up.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2023

the response time was super fast! i needed a certain product blocked from popping up and Alan went in there and just did it for me making my life a million times easier. Awesome product and service i highly recommend it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2023

very helpful with everything that I needed everytime i work with them they never seem to disappoint. thank you.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2023

Alan is Amazing he helped me with themost simplest task that i wasted an hour trying to figure out! GIVE THAT MAN A RAISE

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

Excellent customer support - prompt and solved the problem rapidly when using the live chat feature would recommend

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2023

Very helpful application for a Shopify Landing Page CRO also a very kind and helping support team!!!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Highlt recommend it! This app is amazing! totally worth it! you can show stock left considering each size and let customers know how many sales have been recently or visits/sales currently! its great to boost sales! The support from the team has been very useful!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 14, 2023

Great app and support. Increases sales and helps site look updated and active. Had an issue and support solved quickly

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2023

Great support, the app looks great as well very easy to use, and no kitting after 30m the app was installed I already make a profit Alan from the support team was amazing.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2023

Luis was a huge help! Quick and efficient and helped me through the whole process. Thank you Luis!!

Using app

11 days

Total reviews

3

Average rating

5.0