Rating

4.9

feedback

684

Reviews

chart

#427

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    22%
  • Less than a year
    53%
  • More than a year
    18%

Reviews Summary

The reviews for the Wiser Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team, especially individuals like Toheeb, Ankit, and others. Users appreciate the quick responses, helpful assistance, and proactive approach taken by the support staff. The app itself is praised for being user-friendly, effective in increasing sales, and offering a variety of useful features such as product recommendations, upselling, and cross-selling. Some users mention that the app has already paid for itself by generating more sales than its cost each month. However, there are a few mentions of long customer service response times during peak periods like Christmas.

Highlights

Exceptional customer service and quick responses
User-friendly app with effective features for increasing sales
Positive feedback for specific support team members like Toheeb and Ankit
App paying for itself by generating more sales than its cost
Occasional long customer service response times during peak periods

Rating Breakdown

  • 5
    93% (638 ratings)
  • 4
    5% (31 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

This app has been great! The representatives have been very helpful through the install process and afterwards. They are quick to respond and knowledgeable on any questions that I have had. Customers are loving the suggestions that the upsells are providing too! We definitely recommend!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Google翻訳を使用した日本語での表示が可能。 詳しい設定方法や疑問がある場合は、英語でのやり取りになるが手厚く丁寧なサポートがある。

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Very helpful and friendly team. they will guide you and make sure that you are satisfied. I highly recommend this app. 10/10. GREAT JOB WISER PRODUCT TEAM!!! KEEP IT UP!!! :)

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Reached out for assistance and received prompt response. The communication was exceptional. Service exceeded my expectations. I can wait to see the benefits of utilizing this product on my website which came top rated through third party. Thank you Toheeb for assisting me!

Using app

About 23 hours

Total reviews

5

Average rating

5.0

All reviews

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