Rating

4.9

feedback

511

Reviews

chart

#584

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    23%
  • Less than a month
    36%
  • Less than a year
    29%
  • More than a year
    8%

Reviews Summary

The reviews for the Wiser app on Shopify are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted the helpfulness of individual support team members like Prachee, Toheeb, and Amit in resolving issues and customizing the app to match their store themes seamlessly. The app itself is commended for its ease of use, powerful AI-generated recommendations, and effective upsell widgets. Users also appreciate the responsiveness of the support team and the app's impact on increasing conversions and average order value. However, there are a few negative reviews mentioning issues with pricing and features that require additional payments.

Highlights

Positive customer service and quick support
Effective AI-generated recommendations and upsell widgets
Seamless integration with store themes
Impact on increasing conversions and average order value
Issues with pricing and additional payment for features

Rating Breakdown

  • 5
    94% (480 ratings)
  • 4
    4% (22 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 97% (497)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2026

best app!!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2026

Great Product and Customer Service!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2026

I have been helped by Toheeb from Wiser support, he helped me in every little detail to get the desired results for my "Recently Viewed" section. I'm very happy with the service at Wiser, and such a great support. I will definitelly keep using this app because of this, and definitelly use more sections. Nice !

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2026

Today i have came to know about the Wiser AI - so i have installed this app for my store's Upsells & Cross Sell. Where Toheeb their customer support executive came to support me and help me to install this app and setting up the Upsell widget for my store. I asked him to make some changes and customization and he did it exactly what i have asked for, now i am hopeful that this will help me to bring more sells on my store. Once Again Toheed thank you so much for all your support.

Using app

About 4 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

March 20, 2026

Toheeb is really patient with the instructions he is handing out. He is very polite and knowledgeable. He also reviews the points being given to him to make sure that we are on the same page. He is very thorough in how he makes me understand how things work on the app.

Using app

4 days

Total reviews

4

Average rating

4.8

All reviews

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