Wiser ‑ AI Upsell & Cross Sell

Nov. 27, 2025

Tobee went above and beyond to help me. Very good experience

Nov. 17, 2025

We have used the Wiser App for five years and it has been a steady, reliable part of our store. It is easy to work with, even without much technical background, and the support team has been helpful when we have needed guidance. It continues to be a useful tool in our ecommerce setup. We have struggled to get it to work intuitively with Shopify B2B catalogs but otherwise it has been great!

Sept. 25, 2025

We had some issues and the app didn't load on the backend. Some minor tweaks and the issue was fixed. I appreciate the good customer service! I do find it takes an hour after a customer places an order when there's an upsell option and we can't fulfill the order until that time passes. It was disrupting our order process flow. I've disabled this feature, and it seems to be working smoothly again.

March 25, 2025

Very good app with plenty of valuable features. Wish the cart drawer upsell didn't require a manual code and was also available in the free version instead of a paid subscription. Despite that, the free plan under 50 orders per month is very reasonable. Overall a must-have for any store.

Jan. 28, 2025

I think this is a useful app for upselling. Customer support was also quick to respond.

May 23, 2024

日本人向けのネットショップで利用しています。 他の同じようなアプリに比べて、機能や価格面で最適だと感じています。 キャッシュの問題かもしれませんが、ウィジェット表示されなかったり表示までに時間がかかることがあるので、今後の改善を期待しています。

Jan. 9, 2023

Excellent support, always aware of any requirement! :) I would only add more personalization to the criteria on the recommendation of products.

Nov. 18, 2022

Great customer feedback by Hasti! She was quick to offer her help and super clear with her instructions!

July 6, 2022

Found it difficult to get going but had great support from Hasti and Krishma who helped guide me and get everything setup and working.

June 2, 2022

We started using Wiser a few months ago to replace our manual frequently bought together recommendations and it has been great. From what I can tell the AI-based recommendations work very well. The two potential downsides is I want more out-of-the-box customizability without the need for a developer and I would like to hide products from being displayed if the AI recommendation is chosen. Wiser did help us with the customization a lot but it would have been good to do it on our own. Overall great app and good customer service!

March 10, 2021

Very helpful customer service. I haven't got enough experience with the app just yet, but it seams to be working nicely.

Oct. 8, 2020

I had good and helpful response when I needed assistance. Would be good if they had more options to make the same font/look as the rest of the website.

Aug. 10, 2020

Does what it's supposed to! Had some issues upon first enabling the app that the Wiser-team promptly helped us iron out.

Sept. 4, 2018

Super easy to use, great customer service :)

June 9, 2018

the app is working well for me so far. it's super easy to setup. matches my theme very well.

May 11, 2017

Overall I like it! I am not a programmer but I found installing the app and pasting the code fairly easy. It's one of the things I love about the platform. I'd love to be able to adjust thumbnail size, and also try a sidebar version. Thanks !

May 4, 2017

Very useful tool. Helps customers to find their recently viewed items with no hassle.

May 4, 2017

Very easy to install and it does what is it meant to do. And keeps items fresh in customers minds. And quick to place it where you want it to be located on your store.