Wiser Product Recommendations
Best Shopify App for Upsell Cross Sell & AI Related...
Rating
4.9
feedback
684
chart
#427
All reviews
Rating Breakdown
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May 23, 2024
日本人向けのネットショップで利用しています。 他の同じようなアプリに比べて、機能や価格面で最適だと感じています。 キャッシュの問題かもしれませんが、ウィジェット表示されなかったり表示までに時間がかかることがあるので、今後の改善を期待しています。
April 18, 2023
At first its a little hard to understand but once you get the grip on it, is really good. Would recommend for simple designs and small stores.
April 13, 2023
Muy completa la app, pero algo confusa de entender para poder configurarla correctamente, lo bueno que el equipo de soporte me esta ayudando para terminar esta configuracion de la forma mas correcta posible!
Feb. 26, 2023
very good service and the support is amazing. the app has great featues. im very glad i chose this app.
Jan. 9, 2023
Excellent support, always aware of any requirement! :) I would only add more personalization to the criteria on the recommendation of products.
Nov. 18, 2022
Great customer feedback by Hasti! She was quick to offer her help and super clear with her instructions!
July 6, 2022
Found it difficult to get going but had great support from Hasti and Krishma who helped guide me and get everything setup and working.
Thanks for the honest feedback. We will surely improve on this and ensure you get to use the app easily going forward. App has so many features so we are trying to make it more simple in admin side. :) Thanks 🙏🏻 Team Wiser
June 2, 2022
We started using Wiser a few months ago to replace our manual frequently bought together recommendations and it has been great. From what I can tell the AI-based recommendations work very well. The two potential downsides is I want more out-of-the-box customizability without the need for a developer and I would like to hide products from being displayed if the AI recommendation is chosen. Wiser did help us with the customization a lot but it would have been good to do it on our own. Overall great app and good customer service!
Thanks for the honest feedback. 🙏🏻🥰 Such reviews always help us improve the app to deliver better in future. Thanks for the appreciation as well, it really helps and motivates our team. Wiser is all about a product recommendations engine + a support and success team to provide the best experience for Shopify stores. We will try our best to make sure that Wiser will always add value to your store and help in engagement and conversions. Thanks 🙏🏻😊 Amit Founder - Wiser AI
April 27, 2022
Wiser has been great for our website. The set up and optimization can be a bit confusing sometimes but the support the app offers is great and they are very quick to respond to any questions as well as make suggestions!
Jan. 14, 2022
We are using this app for a while now, The suggestions are good and the support team is very helpful. I gave only 4 stars because There are some cache related issues which sometimes makes things not in sync.
July 24, 2021
Pricing structure can be improved, the app also needs improvement on the UI and be able to read theme fonts. the support team helps but getting the final desired look as a challenge. Overall a good app with decent features.
March 10, 2021
Very helpful customer service. I haven't got enough experience with the app just yet, but it seams to be working nicely.
Feb. 16, 2021
So far this app has met all my needs & the live chat has been really helpful to quickly edit & understand all its features.
Nov. 23, 2020
Great app! great customer service, Karishma quickly answered all our questions. Highly recommend this app.
Oct. 8, 2020
I had good and helpful response when I needed assistance. Would be good if they had more options to make the same font/look as the rest of the website.
Aug. 18, 2020
I really enjoy this app. Customer service is SUPER FAST at responding and changed what i requested All in all: Love it!
Its awesome to know that you like our app and the support. We always try to provide best support to our users. Thanks for the kind words :)
Aug. 10, 2020
Does what it's supposed to! Had some issues upon first enabling the app that the Wiser-team promptly helped us iron out.
June 30, 2020
The app is good. It has many widgets which can be placed on different pages. The pricing is OK for large store and It also offer FREE plan If you have up-to $50 sale. If you have very few sales and the amount cross $50, the charge is $19 which is more than 20% of revenue, it is very expensive for them. Instead of this tier system, they could charge 1% of sales amount, It is my personal preference.
Thanks for the honest review. We worked a lot on our pricing structure and tried to keep it in a way that it can be affordable both for startups and also for the enterprise stores. Thats why we kept a range of Wiser generated sale, which we consider at the time of billing. We appreciate your feedback and will work more on pricing in future. Thanks Amit Porwal Team Wiser Personalized Recommendations
July 22, 2019
Wiser seems to put everything I've researched all in to one app. I struggled with a few apps more expensive than this one, only to dump because I found something better. I'm not having second thoughts. The support team was excellent.