All reviews

Rating Breakdown

  • 5
    93% (621 ratings)
  • 4
    5% (31 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 23, 2024

日本人向けのネットショップで利用しています。 他の同じようなアプリに比べて、機能や価格面で最適だと感じています。 キャッシュの問題かもしれませんが、ウィジェット表示されなかったり表示までに時間がかかることがあるので、今後の改善を期待しています。

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 20, 2024

Good and efficient customer service! A nice app.

Store

Vibali

Using app

6 days

Total reviews

4

Average rating

4.8

4 / 5 Share

April 18, 2023

At first its a little hard to understand but once you get the grip on it, is really good. Would recommend for simple designs and small stores.

Using app

6 months

Total reviews

3

Average rating

4.7

4 / 5 Share

April 13, 2023

Muy completa la app, pero algo confusa de entender para poder configurarla correctamente, lo bueno que el equipo de soporte me esta ayudando para terminar esta configuracion de la forma mas correcta posible!

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 26, 2023

very good service and the support is amazing. the app has great featues. im very glad i chose this app.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 9, 2023

Excellent support, always aware of any requirement! :) I would only add more personalization to the criteria on the recommendation of products.

Using app

8 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 18, 2022

Great customer feedback by Hasti! She was quick to offer her help and super clear with her instructions!

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 6, 2022

Found it difficult to get going but had great support from Hasti and Krishma who helped guide me and get everything setup and working.

Store

SmokeyQ

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the honest feedback. We will surely improve on this and ensure you get to use the app easily going forward. App has so many features so we are trying to make it more simple in admin side. :) Thanks 🙏🏻 Team Wiser

4 / 5 Share

June 2, 2022

We started using Wiser a few months ago to replace our manual frequently bought together recommendations and it has been great. From what I can tell the AI-based recommendations work very well. The two potential downsides is I want more out-of-the-box customizability without the need for a developer and I would like to hide products from being displayed if the AI recommendation is chosen. Wiser did help us with the customization a lot but it would have been good to do it on our own. Overall great app and good customer service!

Using app

Over 1 year

Total reviews

7

Average rating

4.0

Developer Reply

Thanks for the honest feedback. 🙏🏻🥰 Such reviews always help us improve the app to deliver better in future. Thanks for the appreciation as well, it really helps and motivates our team. Wiser is all about a product recommendations engine + a support and success team to provide the best experience for Shopify stores. We will try our best to make sure that Wiser will always add value to your store and help in engagement and conversions. Thanks 🙏🏻😊 Amit Founder - Wiser AI

4 / 5 Share

April 27, 2022

Wiser has been great for our website. The set up and optimization can be a bit confusing sometimes but the support the app offers is great and they are very quick to respond to any questions as well as make suggestions!

Using app

8 months

Total reviews

8

Average rating

4.6

4 / 5 Share

Jan. 14, 2022

We are using this app for a while now, The suggestions are good and the support team is very helpful. I gave only 4 stars because There are some cache related issues which sometimes makes things not in sync.

Store

USPORTO

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 24, 2021

Pricing structure can be improved, the app also needs improvement on the UI and be able to read theme fonts. the support team helps but getting the final desired look as a challenge. Overall a good app with decent features.

Store

Cyclop

Using app

Almost 3 years

Total reviews

10

Average rating

4.5

4 / 5 Share

March 10, 2021

Very helpful customer service. I haven't got enough experience with the app just yet, but it seams to be working nicely.

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 16, 2021

So far this app has met all my needs & the live chat has been really helpful to quickly edit & understand all its features.

Using app

36 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 23, 2020

Great app! great customer service, Karishma quickly answered all our questions. Highly recommend this app.

Using app

27 days

Total reviews

4

Average rating

4.8

4 / 5 Share

Oct. 8, 2020

I had good and helpful response when I needed assistance. Would be good if they had more options to make the same font/look as the rest of the website.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

4 / 5 Share

Aug. 18, 2020

I really enjoy this app. Customer service is SUPER FAST at responding and changed what i requested All in all: Love it!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Its awesome to know that you like our app and the support. We always try to provide best support to our users. Thanks for the kind words :)

4 / 5 Share

Aug. 10, 2020

Does what it's supposed to! Had some issues upon first enabling the app that the Wiser-team promptly helped us iron out.

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

4 / 5 Share

June 30, 2020

The app is good. It has many widgets which can be placed on different pages. The pricing is OK for large store and It also offer FREE plan If you have up-to $50 sale. If you have very few sales and the amount cross $50, the charge is $19 which is more than 20% of revenue, it is very expensive for them. Instead of this tier system, they could charge 1% of sales amount, It is my personal preference.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the honest review. We worked a lot on our pricing structure and tried to keep it in a way that it can be affordable both for startups and also for the enterprise stores. Thats why we kept a range of Wiser generated sale, which we consider at the time of billing. We appreciate your feedback and will work more on pricing in future. Thanks Amit Porwal Team Wiser Personalized Recommendations

4 / 5 Share

July 22, 2019

Wiser seems to put everything I've researched all in to one app. I struggled with a few apps more expensive than this one, only to dump because I found something better. I'm not having second thoughts. The support team was excellent.

Using app

About 1 month

Total reviews

2

Average rating

4.5