Wiser ‑ Upsell & Cross Sell
The reviews are overwhelmingly positive and show strong satisfaction with both the Wiser app itself and the support team behind it. Merchants repeatedly praise the app for being easy to use, reliable, and effective for upselling, cross-selling, product recommendations, and improving average order value and sales. Several reviewers mention that the app is flexible, customizable, and helpful for improving the shopping experience, with some noting measurable business impact such as increased revenue and better customer engagement. The support team is a major highlight: users consistently describe the staff as responsive, patient, knowledgeable, professional, and willing to go above and beyond to help with setup, troubleshooting, customization, and theme changes. Negative feedback is minimal, but a few reviews imply that setup can involve questions or small hiccups that require support, and some users are still in the early stages of using the app and waiting to see results. One review gave 4 stars instead of 5, though it was still very positive and mainly reflected appreciation for helpful support rather than a complaint. Overall, the main impression is that Wiser delivers strong functionality and exceptional customer service, with the support experience standing out as a key reason merchants recommend the app.
Review RSS feed
Wiser is great, especially Karishma Singh! She went above and beyond to make my learning experience seamless and enjoyable. Her patience, clear communication, and dedicated support truly made a huge difference. She took the time to answer all my questions thoroughly and ensured I felt comfortable every step of the way. If you are considering joining Wiser, asking to work with Karishma is an absolute must—her professionalism and warm approach are second to none!
The Wiser team has been incredibly helpful and professional! Prachee was very responsive, patient, and supportive throughout the entire process. Her team helped customize our product recommendation widget to better match our store's design and improve the mobile shopping experience. I especially appreciate that they made the changes on a draft theme first and let us review everything before publishing. The final result looks great, and the whole process was smooth and stress-free. Excellent customer support and a great experience overall. Highly recommend Wiser to Shopify merchants looking to improve their product recommendations!
Excellent app, great addition to our store and really helpful team behind the scenes at wiser who are on hand to help and point us in the right direction, explain new features etc!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.