Rating

4.9

feedback

528

Reviews

chart

#413

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    23%
  • Less than a month
    36%
  • Less than a year
    29%
  • More than a year
    8%

Reviews Summary

The reviews for the Wiser app are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted specific team members like Prachee, Toheeb, and Amit for their dedication, responsiveness, and professionalism in resolving issues and setting up the app. Users also appreciated the user-friendly interface of the software and its effectiveness in driving upsells and cross-sells on their Shopify stores. The consistent theme across the reviews is the high level of support and the positive impact the app has had on increasing sales and average order value.

Highlights

Excellent customer service and quick support
User-friendly interface and effective upselling
Dedicated and responsive team members
Positive impact on sales and average order value
Highly recommended by users

Rating Breakdown

  • 5
    95% (499 ratings)
  • 4
    4% (22 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 97% (515)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 25, 2026

The person was the fastest I've ever met. He fixed everything in seconds and knew exactly what I needed. Without a doubt, a convenient and good application and 10/10 customer service. He fixed everything I needed and saved me a lot of time.

Store

Rise

Using app

--

Total reviews

13

Average rating

4.6

5 / 5 Share

May 25, 2026

Great app and great assistance. Thank you very much for your help!

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

May 14, 2026

We’ve been using Wiser for a while now, and the support team has been very responsive whenever we’ve needed help. Karishma has especially been very supportive and helpful throughout the process. She always takes the time to understand the issue and provide thoughtful support, especially with customization and troubleshooting. Her communication is quick, clear, and reliable, which has made the experience much smoother for our team. We truly appreciate the support and look forward to continuing to use the app.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

May 13, 2026

Loving this app so far! Still working through setup, but the interface is easy to use with great features and customizations. When I encountered a small hiccup in setup, I reached out to support using the live chat feature and had my issue resolved by Toheeb in a matter of minutes.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2026

Very pleased with the help from Prachee with setting up the app on my store.

Using app

9 days

Total reviews

8

Average rating

4.6

All reviews

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