Rating

4.9

feedback

520

Reviews

chart

#532

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    23%
  • Less than a month
    36%
  • Less than a year
    29%
  • More than a year
    8%

Reviews Summary

The reviews for the Wiser app on Shopify are overwhelmingly positive, with users praising the excellent customer service and support provided by team members like Prachee, Toheeb, Karishma, and Amit. Customers highlight the dedication, patience, and knowledge of the support team in helping them set up the app, customize widgets, and resolve any issues efficiently. The app itself is described as easy to use, effective in driving upsells, and offering powerful features for improving conversions. Users appreciate the quick responses, detailed explanations, and personalized assistance they receive from the support team.

Highlights

Excellent customer service and support from team members like Prachee, Toheeb, Karishma, and Amit
Ease of use and effectiveness in driving upsells
Quick responses, detailed explanations, and personalized assistance
App's powerful features for improving conversions
Positive feedback on the dedication, patience, and knowledge of the support team

Rating Breakdown

  • 5
    94% (489 ratings)
  • 4
    4% (21 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 97% (505)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 11, 2026

Outstanding support! Prachee was incredibly helpful and efficient. She quickly understood my requirements and implemented the layout changes perfectly across all devices. The communication was clear and fast, and the final result was exactly what I wanted. Thank you so much for the great support!

Using app

5 days

Total reviews

3

Average rating

4.3

5 / 5 Share

April 10, 2026

We've been using Wiser for about 5 years now and it's been one of the most reliable apps in our stack. The recommendation engine works well and the team is constantly rolling out improvements. It's one of those apps that just keeps getting better over time. What really sets Wiser apart is the support. Amit, Karishma, and the rest of the team are incredibly responsive. Whenever we've needed help with configuration, customizations, or troubleshooting, they've been quick to jump in and get things sorted. They genuinely care about making sure the app works well for your specific use case, not just pointing you to a help doc. If you're looking for a solid upsell and cross-sell solution, I'd highly recommend giving Wiser a look. The product is great, and the people behind it are even better.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2026

Great app and quick help from the support team.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

I truly appreciate the support. The service was excellent, and I really liked how Humbar communicated and explained everything so clearly.

Store

Cordori

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 1, 2026

The Wiser team is great and customer service is quick and efficient. Highly recommend adding to your store.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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