Rating

4.9

feedback

723

Reviews

chart

#694

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    22%
  • Less than a month
    43%
  • Less than a year
    26%
  • More than a year
    4%

Reviews Summary

The reviews for the Wiser app on Shopify are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the quick responses, professional assistance, and willingness of the support team to go above and beyond to help with setup and any issues that arise. The app itself is praised for its useful features, ease of use, and effectiveness in improving conversions. However, there are a few mentions of limitations such as manual code requirements for certain features and the billing structure based on total monthly orders, which some users find less favorable. Overall, Wiser is highly recommended for its functionality and outstanding customer service, making it a valuable addition to Shopify stores.

Highlights

Positive customer support experience
Useful features and ease of use
Effectiveness in improving conversions
Limitations like manual code requirements and billing structure
Recommendations and high praise for the app

Rating Breakdown

  • 5
    93% (675 ratings)
  • 4
    5% (33 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2025

Useful! Very smart and allows product exclusion. The support team has been incredibly helpful, highly recommended!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2025

SHOUTOUT TO TOHEEB!! He helped me with my widgets and fixing image sizes and loading. And I really enjoy Wiser. It has great features with AI for the product recommendations, as well as FBT and even top sellers. So it gives each user on the website a different experience tailored for that client. And well, the support team is amazing always answering questions and helping me out so i really really appreciate that

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

I am really happy with the Wiser app. I like the different AI features it has for product recommendations and suggestions but yet you still also have manual control if you need it as well. The support team is amazing and always responsive with any help or questions I have. Shoutout to Ankit for always responding to all my countless questions and assisting me on better understanding how to best use Wiser. and even Prachee as well for assisting.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 1, 2025

Wiser is a great app with great customer support. The worked with us to carefully design each module in alignment with our Site theme and are super responsive whenever we had an issue. Definitely recommend - especially for smaller companies looking to implement AI functionality.

Using app

11 months

Total reviews

5

Average rating

5.0

4 / 5 Share

March 25, 2025

Very good app with plenty of valuable features. Wish the cart drawer upsell didn't require a manual code and was also available in the free version instead of a paid subscription. Despite that, the free plan under 50 orders per month is very reasonable. Overall a must-have for any store.

Using app

4 months

Total reviews

2

Average rating

4.5

All reviews

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