All reviews

Rating Breakdown

  • 5
    95% (499 ratings)
  • 4
    4% (22 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 97% (515)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 25, 2026

The person was the fastest I've ever met. He fixed everything in seconds and knew exactly what I needed. Without a doubt, a convenient and good application and 10/10 customer service. He fixed everything I needed and saved me a lot of time.

Store

Rise

Using app

--

Total reviews

13

Average rating

4.6

5 / 5 Share

May 25, 2026

Great app and great assistance. Thank you very much for your help!

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

May 14, 2026

We’ve been using Wiser for a while now, and the support team has been very responsive whenever we’ve needed help. Karishma has especially been very supportive and helpful throughout the process. She always takes the time to understand the issue and provide thoughtful support, especially with customization and troubleshooting. Her communication is quick, clear, and reliable, which has made the experience much smoother for our team. We truly appreciate the support and look forward to continuing to use the app.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

May 13, 2026

Loving this app so far! Still working through setup, but the interface is easy to use with great features and customizations. When I encountered a small hiccup in setup, I reached out to support using the live chat feature and had my issue resolved by Toheeb in a matter of minutes.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2026

Very pleased with the help from Prachee with setting up the app on my store.

Using app

9 days

Total reviews

8

Average rating

4.6

5 / 5 Share

May 6, 2026

I cannot say enough good things about this app and the folks running it. Their service is top notch! Not only are they immediately responsive, they take feedback seriously and develop upon it. We were using Re-Buy and it was so confusing and hard to use, and there were a lot of features we were paying for that just did not make sense. This app is affordable, has way more features and flexibility. It has already resulted in thousands of dollars in upsells in just a couple weeks. My only regret is not finding it sooner! Highly recommend! A+

Using app

14 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 27, 2026

I had a great experience with the Wiser team. A special thanks to Prachee for the quick and efficient support. She responded very fast and solved my issue without any delay. Overall, the Wiser team provides excellent customer service and very reliable support. Thank you to the entire team for the best support experience!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2026

It was excellent!!!

Store

TINAR

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2026

the support team did a really good job setting wiser up and debugging everything

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2026

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2026

This software is very user-friendly, and the customer service is also very friendly. They have provided me with a lot of support. It is a software that is definitely worth recommending.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2026

Muy buena aplicación y muy buen soporte, son muy amables y rápidos en contestar, es una aplicación de confianza, gracias Toheed por todo!

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2026

I would like to sincerely thank Toheeb for the excellent support and positive experience. He was very helpful, responsive, and professional throughout the entire process, making everything much easier to understand and set up. I truly appreciate his dedication and willingness to assist with every detail. Thank you again, Toheeb, for your outstanding support!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2026

Outstanding support! Prachee was incredibly helpful and efficient. She quickly understood my requirements and implemented the layout changes perfectly across all devices. The communication was clear and fast, and the final result was exactly what I wanted. Thank you so much for the great support!

Using app

5 days

Total reviews

3

Average rating

4.3

5 / 5 Share

April 10, 2026

We've been using Wiser for about 5 years now and it's been one of the most reliable apps in our stack. The recommendation engine works well and the team is constantly rolling out improvements. It's one of those apps that just keeps getting better over time. What really sets Wiser apart is the support. Amit, Karishma, and the rest of the team are incredibly responsive. Whenever we've needed help with configuration, customizations, or troubleshooting, they've been quick to jump in and get things sorted. They genuinely care about making sure the app works well for your specific use case, not just pointing you to a help doc. If you're looking for a solid upsell and cross-sell solution, I'd highly recommend giving Wiser a look. The product is great, and the people behind it are even better.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2026

Great app and quick help from the support team.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

I truly appreciate the support. The service was excellent, and I really liked how Humbar communicated and explained everything so clearly.

Store

Cordori

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 1, 2026

The Wiser team is great and customer service is quick and efficient. Highly recommend adding to your store.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2026

Wiser AI has been a solid addition to our Shopify store. Since installing it, we’ve noticed a clear lift in both average order value and overall sales. The app does exactly what it promises, and the setup was straightforward. What really made the experience better was the support team. They were quick to respond and genuinely helpful whenever we needed assistance. It’s also good to see that the team is focused on improving performance and driving ROI, not just adding features. With multiple options for upselling and cross-selling, it gives us flexibility to optimize our store effectively. Overall, it’s been a dependable tool that delivers measurable results.

Using app

3 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2026

Great app for upselling and cross-selling. Their support team is always responsive and ready to help.

Using app

7 months

Total reviews

5

Average rating

5.0