All reviews

Rating Breakdown

  • 5
    94% (419 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 98% (436)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2025

Just downloaded the app so I can only speak to the customer service so far and Toheeb has been amazing! He helped set up our first widget and it looks amazing! He was very responsive and got everything working and looking great within no time at all. Can't wait to see how it works on our store!

Using app

About 8 hours

Total reviews

19

Average rating

4.9

5 / 5 Share

Nov. 6, 2025

Great upsell app! The AI recommendation is outstanding.

Using app

Over 4 years

Total reviews

20

Average rating

4.9

5 / 5 Share

Nov. 6, 2025

Great app

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

This app has been great so far. Really excited to have it on my site! Toheeb is the best to work with!

Store

joei

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Very quick and kind support!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

After adding the app I had a few questions and was offered by customer support to set this all up for me so I can get started right away! I received the best customer service support with the staff and the quickest response. I feel this app will help us increase sales and found that using the manual recommended tab best suits our needs! This is the best support I've received in comparison to any other apps I have added to our site on Shopify! Thank You Team!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

I need it to set up manual recommendation in product pages and it worked perfectly. I can show/hide the "add to cart button" (which other plugins just show and don't allow you to hide) and if some products don't have handpicked recommendations you can set up a "fallback". The support is fast and efficient. Great experience!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Toheeb was more than great. Understood my issue immediately and helped me fix issues on my backend to support the drawer so it worked perfectly. Great work here!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Great customer support

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Amazing support from Prachee. She was helpful and responsive.

Store

kinko

Using app

3 months

Total reviews

8

Average rating

4.5

1 / 5 Share

Sept. 30, 2025

Very disappointing. Features mentioned in the app listing are not included without paying hundreds of dollars a month. DO NOT USE

Using app

1 day

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 26, 2025

An incredibly powerful app, with multiple applications. I'd suggest working closely with their support team to select the best widgets for your business. We worked with Prachee and Shantanu who were refreshingly proactive and reactive. They helped us understand the potential and made the whole process simple and quick. Highly recommend.

Using app

9 days

Total reviews

14

Average rating

5.0

4 / 5 Share

Sept. 25, 2025

We had some issues and the app didn't load on the backend. Some minor tweaks and the issue was fixed. I appreciate the good customer service! I do find it takes an hour after a customer places an order when there's an upsell option and we can't fulfill the order until that time passes. It was disrupting our order process flow. I've disabled this feature, and it seems to be working smoothly again.

Using app

Almost 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 24, 2025

Exceptional. the Service is perfect !! the APP is very nice and easy to customize as well. Prachee was helping me throughout the entire process, i was late in replying yet she continued waiting and fixing all points. 10/10

Store

I Glow

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

We've been using the Wiser Personalization App for our Shopify stores, as an agency, and it has been a game-changer for our business. The impact on our revenue has been tremendous, and we've seen a significant increase since we started using it. What truly sets Wiser apart is its ability to create a seamless and synergistic shopping experience. It doesn't just display random recommendations; it intelligently understands our customers' behavior and presents products in a way that makes perfect sense. This has not only boosted our average order value but also made our product pages feel more cohesive and intentional. The setup was straightforward, and the app's performance has been consistently reliable. We highly recommend Wiser to any Shopify store owner looking to personalize their customers' journey and drive substantial revenue growth. Additionally, Karishma, Amit, and the team are top-notch professionals who will always assist and ensure your site is set up correctly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

The service is always very fast, and my problem is always solved without much effort. Prachee is always available to assist me, always very polite and helpful. I highly recommend this app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 8, 2025

Avoid at all costs. The pricing is a scam: $19 to get you in, then $200 for the features that matter. Even after accepting their 6-month $19 trial, no work was done. Time wasted, money wasted, and dishonest pricing.

Using app

4 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 4, 2025

Best app ! Works great and very good support. Thank you

Using app

30 days

Total reviews

19

Average rating

3.1

5 / 5 Share

Sept. 2, 2025

Been great so far !

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Prachee and her team were excellent and took care of my concerns perfectly. I'm very happy with the app and service. Top notch!

Using app

About 5 hours

Total reviews

1

Average rating

5.0