All reviews

Rating Breakdown

  • 5
    94% (489 ratings)
  • 4
    4% (21 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 97% (505)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 17, 2026

Great support from the Wiser team. They were quick to respond and helped resolve the issue efficiently. The widget design now matches our expectations. Overall a smooth experience, just a few minor adjustments were needed.

Store

MS-CPO

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 17, 2026

I’m currently in the process of installing and setting up Wiser for my store, and so far the experience has been great. The app looks very promising and easy to use. I especially want to highlight the support I received from Parachee from the tech team. She was incredibly kind, patient, and effective in guiding me through the setup. She explained everything clearly and made sure I understood everything I needed to know. Really appreciate the excellent support—looking forward to fully using Wiser!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

Karishma from Customer success team did a fantastic job. Cant wait for for the go live.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2026

Toheeb was very helpful and helped me add widgets to my website. He was very knowledgable about where to place them. Very friendly.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2026

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

Huge shoutout to Prachee! She was so helpful walking me through the app and worked tirelessly to fix the issues I was facing. Excellent customer service. She really cares about getting things right.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2026

We appreciate the support provided.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Great customer service, easy set up

Using app

About 12 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

March 10, 2026

Exploring it for the first time, the features are good. And support team is really quick in helping as when you require any help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Fantastic online support. Really quick to answer my queries and expertly resolved my problems. Thank you

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2026

Prachee was an absolute star helping me set this up, def recommend.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2026

Great app and quick help from the support team. Prachee helped set it up on the website. Amazing!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2026

Great support, Toheeb was really helpful with the setup!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Using app

About 21 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2026

Wiser is great, and the support Karishma has provided throughout has been wonderful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Super application, SAV ultra réactif, je recommande

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

I highly recommend Wiser – the service is excellent and very fast. We launched our webshop and we are already making money with Wiser. There are so many options to get AI‑generated help that matches what customers actually want. A big recommendation from us.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

I had some minor problems with some settings, but Prachee and the support team helped me resolve everything within a few minutes. Can only recommend.

Store

magaela

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2026

Prachee helped me tremendously with setting up the Wizer app. She took the time to explain everything clearly and made sure everything was configured correctly and professionally. What I appreciated most was her patience and quick communication. She truly thought along with my webshop and provided practical solutions that made a real difference. Thanks to her support, everything is now working perfectly. I highly recommend her!

Using app

About 3 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

The support is really helpful and quick to reply. The matched the widget to my theme to make a seamless look.

Using app

8 days

Total reviews

6

Average rating

5.0