Wiser AI ‑ Upsell & Cross Sell

We've been using Wiser for about 5 years now and it's been one of the most reliable apps in our stack. The recommendation engine works well and the team is constantly rolling out improvements. It's one of those apps that just keeps getting better over time. What really sets Wiser apart is the support. Amit, Karishma, and the rest of the team are incredibly responsive. Whenever we've needed help with configuration, customizations, or troubleshooting, they've been quick to jump in and get things sorted. They genuinely care about making sure the app works well for your specific use case, not just pointing you to a help doc. If you're looking for a solid upsell and cross-sell solution, I'd highly recommend giving Wiser a look. The product is great, and the people behind it are even better.

Great app and quick help from the support team.

I truly appreciate the support. The service was excellent, and I really liked how Humbar communicated and explained everything so clearly.

The Wiser team is great and customer service is quick and efficient. Highly recommend adding to your store.

The customer service is incredibly helpful, and their support goes above and beyond

Wiser AI has been a solid addition to our Shopify store. Since installing it, we’ve noticed a clear lift in both average order value and overall sales. The app does exactly what it promises, and the setup was straightforward. What really made the experience better was the support team. They were quick to respond and genuinely helpful whenever we needed assistance. It’s also good to see that the team is focused on improving performance and driving ROI, not just adding features. With multiple options for upselling and cross-selling, it gives us flexibility to optimize our store effectively. Overall, it’s been a dependable tool that delivers measurable results.

Great app for upselling and cross-selling. Their support team is always responsive and ready to help.

Working with Wiser has been a very positive experience for our team. Amit has always been quick to help whenever we’ve had a question, request, or needed support, and he has been great to work with throughout. Communication has always been clear and timely, and we’ve really appreciated how much he seems to care about what is best for our store and its continued growth. That kind of support and attention goes a long way, and it has been greatly appreciated by our team.

I am writing to submit a formal commendation for Prachee for her outstanding support over the past few days. I was dealing with a complex issue that couldn't be solved in a single sitting, and I was deeply impressed by Prachee's dedication. While the fixes took several days to finalize, she never once left me in the dark. She followed up consistently, kept me updated on the progress, and stayed by my side until everything was perfectly resolved. Her patience is remarkable. She is a phenomenal representative of your support team.

Amit has been extremely helpful, and the team is always quick to respond whenever I have a question or need a demo. Wiser has made a real impact on my store by driving effective upsells. Highly recommended!

best app!!

It was excellent, very responsive and the fix worked.

Great Product and Customer Service!

I have been helped by Toheeb from Wiser support, he helped me in every little detail to get the desired results for my "Recently Viewed" section. I'm very happy with the service at Wiser, and such a great support. I will definitelly keep using this app because of this, and definitelly use more sections. Nice !

Today i have came to know about the Wiser AI - so i have installed this app for my store's Upsells & Cross Sell. Where Toheeb their customer support executive came to support me and help me to install this app and setting up the Upsell widget for my store. I asked him to make some changes and customization and he did it exactly what i have asked for, now i am hopeful that this will help me to bring more sells on my store. Once Again Toheed thank you so much for all your support.

Toheeb is really patient with the instructions he is handing out. He is very polite and knowledgeable. He also reviews the points being given to him to make sure that we are on the same page. He is very thorough in how he makes me understand how things work on the app.

Good app still rough around the edges but the customer service and tech support seems good enough to cover for that i guess.

I really appreciated the help. Was even proactive with making good suggestions. I did have an issue with them answering some of my questions, but they later on answered my question. Overall, great support

Support is excellent!

Prachee was very helpful in setting up the app for me.