All reviews

Rating Breakdown

  • 5
    93% (640 ratings)
  • 4
    5% (31 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 15, 2022

Great app and a supportive team. They've gone above and beyond to make sure our theme worked with Wiser.

Store

Hoplark

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Just downloaded the app, so far seems like a good investment, lots of features with good potential to add revenue to our sales. Amit was very informative! Thank you!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

Wiser has amazing customer support. The app is very easy to to set up and is completely customisable.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

The customer service is so good, Ankit is very nice to solve my problem. Recommend it, a good free app

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

手順通りに設定しても閲覧履歴等が表示されなかったため、アプリ内のチャットからサポートに連絡したところ、対応がとても早く、数分で問題を解消いただけました。 また、その他にも細かい調整まで行っていただきました。 英語のアプリですが、サポートの方の対応が良いので自分で必要以上に検証せずとも、スピーディに設定できると感じます。 When I contacted support via the in-app chat, the response was very quick and the problem was resolved in a few minutes. They also made other minor adjustments. Although the application is in English, I found the support staff to be very responsive, so I was able to set it up quickly without having to verify more than necessary myself.

Store

dede-ec

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

サポートチームに感謝します。私たちは常にあなたの店のためにワイザーアプリを最大限に活用するために働きます. ありがとう チームワイザー

5 / 5 Share

Oct. 14, 2022

Really sophisticated and great app I use in order to increase sales and conversions. Will certainly use this in the coming months and years. And had a great and prompt customer service helping and troubleshooting my issues, one of the best app we ever used :)

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

🙏 Thats awesome to hear such words from you. 🙏 Thanks a ton for appreciation. We assure you for continued support, enhancements in app and ensure that app helps your store in best way possible always. 💥💥💥 Thanks Team Wiser

5 / 5 Share

Sept. 28, 2022

Wiser's dashboard is clear and user-friendly and I like the analytics by widget type to see what's been most effective. I have familiarity with the Enterprise level too and recommend it to customize all of the look & feel, function, and placement of the widgets. The tech support team has been very responsive and helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

An engaging application that has helped raise our AOV and build a better journey. Worth every dollar.

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 21, 2022

a helpful product recommendation application for improving upsells and cross sells and with excellent support team!

Using app

7 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 14, 2022

Nothing but great things to say about the Wiser app and team. Amit, Karishma and all of the development team are responsive and they handle urgent issues and new requests expediently. The functionality and interface of the Wiser app is outstanding and we have barely scratched the surface of what it can do. Great partner for any Shopify store!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 10, 2022

The app and support team are really good. They can help you add your custom design that matches your website's theme based on what you've requested.

Store

EasyPC

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Application qui fonctionne parfaitement, leur support ont pu nous aider à mettre en forme comme nous le souhaitons les différents blocs recommandation.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2022

I can't thank enough Amit who tried to help me resolve all types of issues. His help went beyond setting up the app's widget at the right location; he actually fixed errors present in my Theme. Great service. Really appreciate it.

Using app

10 months

Total reviews

13

Average rating

2.8

5 / 5 Share

July 14, 2022

Good performance, good support! If you do not know something, you should ask the support team. It is good.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review. Our support team always love such feedback and it motivates them to provide even better support going forward. 🙏🏻🥰

5 / 5 Share

June 29, 2022

Hasti provided excellent support for me this morning! She was very helpful, patient and clearly knows a lot about the Wiser product. 5* customer support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

At the suggestion of a well respected graphic designer, I loaded the Wiser app to my Shopify store website. I subscribed to Wiser for the additional features for my webpages. During my preliminary process of learning the app, I reached out to the Wiser support team. I had several questions, regarding the Wiser dashboard. So, I contacted their support via live chat. I have to say their technical support engineer Hasti responded almost immediately. She walked me each process step by step. My chat what Hasti helped me understand how to navigate the Wiser subscribed functions. Hasti went above and beyond to ensure all my needs were addressed. I would highly recommend Wiser based on the app benefits. And their excellent support team mainly Hasti.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for such kind words. 🥰 Our support team is dedicated to help all merchants in setting up and learning about Wiser app. Wiser has so many features so our team works hard to ensure that your store get the best of all features we have. Your feedback is very helpful for us, thanks again for the appreciation. Feel free to email us your suggestions as well please, we always love to add new features based on suggestions from store owners like you. 🥰 🙌 🥰 Thanks Team Wiser

5 / 5 Share

June 28, 2022

This app is very easy to use and super effective. Their customer support is also excellent, they are responsive and will help you with any issues you have.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

I am new using this app on my page on shopify and their customer service team solve the issue i had with some colors of the widget. They really help me very quick and also they do it by their own, thanks for the support.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2022

Very useful and convenient function!Great service! It helps my website with the related recommendation, which my expensive theme are not available.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2022

Update we have now had the app installed for just one week, and already we have had 7% increase in sales, and we are only on the free plan! I want to especially thank Karishma who is the most amazing customer success agent I have ever encountered. She has been going above and beyond to integrate the app into our site and make it look just completely streamlined with our shop's design. We have now started the free trial for the premium plan and we will update our review with our experience. Initial Review: We have just started using the app again and customer service was fantastic to help us get it to work and look exactly how we wanted. We are very much looking forward to see the results and will update here.

Store

VERDENA

Using app

About 1 year

Total reviews

11

Average rating

5.0