All reviews

Rating Breakdown

  • 5
    94% (419 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 98% (436)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2023

Vishal has been an absolute beast at helping fix my issues! Fast and friendly responses. Thank you, sir.

Using app

About 12 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Amazing onboarding process. Had a team member named Karishma literally help me all day up until 1:30am local time to get set-up. Looking forward to getting started with the app.

Using app

About 15 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Product and the support is easy to work with! Ayrton was super helpful and was able to customize the style for us to match our brand standards.

Using app

About 3 hours

Total reviews

7

Average rating

4.4

Developer Reply

Thanks for the feedback. 😀😀 We are thrilled to have you onboard and assure you for best support, best performance from app. Dont forget to check our doc for Wiser's best practices to get better results. 🚀🚀🚀 We assure you for continued support and better performance always. 😀 😀 Thanks 🙏 Team Wiser

5 / 5 Share

Jan. 9, 2023

LOVE Wiser. Better conversions and analytics on metrics we wouldn't normally have to analyze. The support is great and always a quick response.

Using app

6 months

Total reviews

4

Average rating

4.3

Developer Reply

🙏 Thanks for the kind words and we are so glad to have a long time user like you. We always love to work hard for our clients like you, in order to get the max ROI from Wiser app. Dont forget to check our doc for Wiser's best practices to get better results. 🚀🚀🚀 We assure you for continued support and better performance always. 😀 😀 Thanks 🙏 Team Wiser

5 / 5 Share

Jan. 7, 2023

Thank you for the awesome support. We really like the app.

Store

KidZee

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

really usefull application, with a lot of widget possibilities, and quick and efficient customer service ! I recommend !

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your feedback. We assure you for continuous support and better performance from our app always. We are working on several new improved features which will be launched very soon and it will be amazing for your store as well. Latest feature we launched was offering discounts in frequently bought together widget. 🔥🔥😀😀😀

5 / 5 Share

Dec. 16, 2022

I'm very pleased with my experience with Wiser. I recently switched from to Wiser from Rebuy, which is a highly regarded app in the community. I find Wiser to be much more polished and more user friendly on the back-end. After installation, a member of Wiser's support team proactively reached out to me with suggestions based on best practices and also implemented several small tweaks to get the perfect look and feel on our site. No regrets! I highly recommend.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

This is one of the best review we got so far. We are so glad that you liked our app and we assure you that our team and app will work continuously to give you better performance and support always. At Wiser, we analyze the app performance and results by app weekly and try to improve that as much as we can, no matter the client contacts us for that or not, we always do that as a regular job. We love to contribute in a store's conversion rate by Wiser. 🤗🤗🙏🙏🚀🚀🚀🚀🚀🚀

5 / 5 Share

Dec. 16, 2022

The most amazing customers service by Hasti today she got me set up and running in less that half an hour with no pressure to upgrade. I am going to try the FREE version out for a bit and then see about upgrading. With that kind of support I probably will upgrade.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Easy to use and Hasti from support is exceptionally fast! I would recommend this product to anyone looking to improve their store!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Powerful app and powerful support. I got very attentive onboarding support. I don't know how strong the AI recommendation is yet since it hasn't opened yet, but I have high hopes for it.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

We are currently finalizing the implementation of this app and the customer service has been really supportive and always willing to listen to any concern or particular wish, and trying to do every extra steps possible to meet our wishes! Overall the service is really good, following us personally throughout the whole process. The app and AI algorithms are powerful, while also allowing an understandable overview of all widgets, differently from other apps where you are quickly lost among all features.

Using app

18 days

Total reviews

9

Average rating

4.9

5 / 5 Share

June 20, 2024

What wonderful customer service! The team go out of their way to accommodate us and the tweaks we needed to get the Wiser app live on our site. We are delighted with the level of service received, and would not hesitate to recommend Wiser - Upsell as an app for upselling your shopify items. Thank you Hasti for all your help!

Store

Lore

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

so far, everything is going excellent. tech/customer service to terrific. the app is performing very well, just need a little more time with the analytics, but I think this is a winner

Using app

14 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 28, 2022

Excelente aplicacion, cumple con lo que promete en la descripcion, muy facil de usar e intuitiva. Las personas de soporte estan super dispuestas a ayudarte en todo momento y son rapidos en contestar, estoy muy contenta con la aplicacion y la recomiendo mucho.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Great app with many possibilities. Big thank you to Vishal for his friendly and great customer support!

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 21, 2022

Good app, great and fast support! I used another app with the same functions as Wiser but way more expensive. I like that it's a fixed fee with Wiser no matter how many sessions there are per month!

Using app

6 days

Total reviews

17

Average rating

3.9

5 / 5 Share

Nov. 17, 2022

This widget was what I was looking for. Simple, clean and minimal style. Support was very quick to fix some issues and give me very helpful advice. Recommended Thank you

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Great app and a supportive team. They've gone above and beyond to make sure our theme worked with Wiser.

Store

Hoplark

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Just downloaded the app, so far seems like a good investment, lots of features with good potential to add revenue to our sales. Amit was very informative! Thank you!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2024

The customer service is so good, Ankit is very nice to solve my problem. Recommend it, a good free app

Using app

Almost 2 years

Total reviews

3

Average rating

5.0