All reviews

Rating Breakdown

  • 5
    95% (419 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 98% (436)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2020

The app features are easy for everyone in the team to use without specific training needed. More importantly, support team response swift and very helpful for fixing immediate bugs. We would definitely recommend this app to all brands!

Store

Nove

Using app

7 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 28, 2020

Very comfortable app and support team has quick changes as we tell our problem. Please use this app once..

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

I used this app for the recommended products on our clients store. We created a visual of how we wanted it to look and they developed it to what we wanted! Kemi who sorted this out for me was great and so quick. Thanks!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

Great customer support! While this app is very intuitive, I had a few questions and they got back to me very quickly, highly recommend!

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the review. We will continue to provide you the best support on time as always. :)

5 / 5 Share

Aug. 14, 2020

Best customer service we have had with a Shopify app! Very fast responses. And when we had a glitch (on my end) with setting up the account, Amit took care of it immediately on his end. I so appreciate him not sending a bunch of articles about what to do. Instead he took care of it quickly. Thank you!

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words. We assure you to provide continued support and keep on adding more features to the app that can add value to your store. :) Thanks Amit

5 / 5 Share

Aug. 7, 2020

Amit is amazingly helpful on the support. Very easy to navigate around the app and have things set up how you'd want them to appear.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2020

Great app interface and customer support. Definitely the best app out there for upselling and product recommendations.

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2020

We’ve been using the Wiser app to display personalized product recommendations on our store since the beginning of this year, and the results have been great. We see a lot of shoppers explore more products on our store, ending up making higher-value purchases. The best part we like in this app is their detailed analytics and stats that they show about conversions from recommendations and the type of recommendation widgets they have.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2020

This is a very good app to increase sales and beautify the website, No upfront costs required and you start it withe a click. I am using it since a few months now and they are continuously improving their AI. Keep it up team.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review. Glad to see that you are using our app on multiple stores from past few months and its working well for your stores. Thanks for showing trust in Wiser app. We assure you to keep on enhancing the app.

5 / 5 Share

June 13, 2020

Good service and great technical support,Thank you very much for the help of technicians on our website.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

Great app. Generated over £1500 in additional sales in the first month and back-office support is great. They quickly made some customizations for my site which I'm super happy with :)

Using app

9 months

Total reviews

12

Average rating

5.0

5 / 5 Share

June 6, 2020

This app has quickly given a little boost to our sales, and it seems fair that the fee is tied to its usefulness. But as a small business, I think it's a bit on the expensive side - if you have a big business and is making use of more features, especially its AI features, then I guess the price would feel more worthwhile. In general the app is nicely designed, and tho some of the instructions were worded strangely the CS was quick to help. I had an issue with the pricing display and CS also helped to solve our problem with patience.

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 24, 2020

Backed by a super helpful support team. Not only are they quick to respond to queries but their suggestions show how keen they are to understand their customer and to help you grow.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

The only app on the market that allows for easy, intuitive assignment of specific recommendations by product. Every other app out there seems to rely on machine learning or predictive analytics, but our products often have only one or two compatible accessories. Wiser Personalized Recommendations allowed us to embed those add-ons right in the product page itself, leading to an immediate increase in sales. I also can't say enough about the support; we needed to customize certain aspects of the widget for our theme, and the Wiser team came through quickly. Highly recommend!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2020

Great app, easy to install and fantastic support. Support help me customize the tool to fit my needs in not time. Highly recommend!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2020

I needed help in app configuration and Kemi from the support team responded to me promptly and helped me solved the issue right away! On top of that, she also detected some other issues which she has also kindly shared with me. Definitely one of the best support I have experienced with any Shopify Apps! THANK YOU SO MUCH!!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2020

I used this app to create customized recommendations. I had some trouble with uploading the CSV but the support I received from the WISER was timely and helpful. They said that they would be available to help anytime in the future should I have problems later.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2020

Perfect support and we really like the app! Good luck guys! 5/5 they have earned it! Nice dashboard!!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2020

The App works as expected. Happy with the ease of setting up my cross product recommendations. Everything is very intuitive and well thought out.

Using app

9 months

Total reviews

6

Average rating

4.0

5 / 5 Share

March 4, 2020

Awesome customer support! :) Customer Success Representative Karishma did her best and solved the issue with recommended products bulk import very quickly!

Using app

9 days

Total reviews

6

Average rating

5.0