All reviews

Rating Breakdown

  • 5
    93% (642 ratings)
  • 4
    5% (31 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)
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5 / 5 Share

June 24, 2020

Customer service is really responsible, very quick to answer questions and the software is very easy to use!

Store

fenface

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2020

Good service and great technical support,Thank you very much for the help of technicians on our website.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

Great app. Generated over £1500 in additional sales in the first month and back-office support is great. They quickly made some customizations for my site which I'm super happy with :)

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 9, 2020

Very good app and first class support for questions and problems. Everything was answered and solved within a few hours.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2020

This app has quickly given a little boost to our sales, and it seems fair that the fee is tied to its usefulness. But as a small business, I think it's a bit on the expensive side - if you have a big business and is making use of more features, especially its AI features, then I guess the price would feel more worthwhile. In general the app is nicely designed, and tho some of the instructions were worded strangely the CS was quick to help. I had an issue with the pricing display and CS also helped to solve our problem with patience.

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 24, 2020

Backed by a super helpful support team. Not only are they quick to respond to queries but their suggestions show how keen they are to understand their customer and to help you grow.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

Great and fast customer service! Thanks, Kemi! I needed some updates on the design and they fixed it with no problem.

Store

XVIDA

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2020

This product is exactly what I have been looking for! I'm so looking forward to have the algorithm up and running once I run my store. Special thanks to Karishma whom spent the whole day fixing my issue. THANK YOU!

Using app

2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

May 12, 2020

The only app on the market that allows for easy, intuitive assignment of specific recommendations by product. Every other app out there seems to rely on machine learning or predictive analytics, but our products often have only one or two compatible accessories. Wiser Personalized Recommendations allowed us to embed those add-ons right in the product page itself, leading to an immediate increase in sales. I also can't say enough about the support; we needed to customize certain aspects of the widget for our theme, and the Wiser team came through quickly. Highly recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2020

Amazing support! I need to do some customization and with the supports, it been done in a very short time.

Store

HotHot2

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

Been having issues with some of the product features and functions but the team's customer support has been efficient and reliable in helping us resolve them.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

I recommend this app. Customer support was also helpful and they helped in setting up the app properly on my store.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2020

Great app, easy to install and fantastic support. Support help me customize the tool to fit my needs in not time. Highly recommend!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2020

Amazing help by chat from Wiser. My shop will see much more thanks to Wiser. They have clever solutions to make more sales.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2020

What an excellent app. You sell more and they even help you to improve your shopify setup. This helps to improve your conversion.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2020

Great app does the job pretty well plus a good customer support team. I would recommend this app to get started!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

I needed help in app configuration and Kemi from the support team responded to me promptly and helped me solved the issue right away! On top of that, she also detected some other issues which she has also kindly shared with me. Definitely one of the best support I have experienced with any Shopify Apps! THANK YOU SO MUCH!!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2020

I used this app to create customized recommendations. I had some trouble with uploading the CSV but the support I received from the WISER was timely and helpful. They said that they would be available to help anytime in the future should I have problems later.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2020

Hello guys. I have tried this app and it's amazing. Amit from Wiser gave me a lot of advices and helped me to install the app from the scratch. Great help and the customer support was really helpful. Moreover the design of the app is amazing. Super app, i recommend it.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

Perfect support and we really like the app! Good luck guys! 5/5 they have earned it! Nice dashboard!!

Using app

8 months

Total reviews

5

Average rating

5.0