All reviews

Rating Breakdown

  • 5
    93% (643 ratings)
  • 4
    4% (31 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)
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5 / 5 Share

Jan. 9, 2019

Nice App,function is good, and customer support is timely and professional, hope they could improve the App display style.

Store

VeryGal

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2018

I’m really enjoying how easy and intuitive this app is to use. The team at Wiser is very reliable as they respond quickly and courteously. Thanks Kemi!!

Using app

23 days

Total reviews

4

Average rating

5.0

3 / 5 Share

Oct. 20, 2018

It's ok for a few basic functions but still needs quite a bit of work on usability and flexibility. It would be better if the display of the products was more responsive to screen and number of products. For example, if I use a recently viewed widget, but I've only viewed one product, then it will show one product on the left and a large ugly white space for 3 more products. I can't set up a set of recommended products to show across the site (not below a specific product).

Using app

7 months

Total reviews

1

Average rating

3.0

1 / 5 Share

Oct. 12, 2018

Uninstalled because app is not working well and the support leaves a lot to be desired. I had some issues with the app performance such as currency symbol not showing, products not available on the store showing up in featured collection, random products showing up in best sellers, unrelated products showing up in related products, add to cart buttons not aligned in the same position and other issues. The only thing they fixed was the currency symbol and for the others the response I got was to pay them to have those issues fixed or ask my developer to fix them. These are all problems that are within the app itself so their approach to dealing with it doesn't sit well with me. There are other similar apps who offer free set up and customization.

Store

Coral

Using app

2 days

Total reviews

6

Average rating

3.5

Developer Reply

Thanks for the review for Wiser app. We have resolved these issues earlier and added so many new features too to the Wiser app. You will not find any issues now. Please try it again and we will be happy to get feedback from you further. Wiser App is stable and enhanced now.

5 / 5 Share

Oct. 7, 2018

So far, this app is working great. Noticing a lot of cross sell clicks from the customers seeing it. Easy to set up and use.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

Took me forever to find a decent "you may also like" app. This one is easier to use and actually has the simple features that I needed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2018

Simply awesome! You can select various types of product recommendations / last viewed into almost all pages of your store. Very cool for upselling. Congrats!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

Great app and very responsive and helpful customer and technical service. Had a minor issue - the team fixed it promptly. Highly recommend. Thanks! Tom

Using app

7 months

Total reviews

23

Average rating

4.6

5 / 5 Share

Sept. 23, 2018

Wiser was easy to install and use. I was able to add recommendations for all my products during an afternoon. Highly recommended.

Using app

12 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 4, 2018

Super easy to use, great customer service :)

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 30, 2018

awesome app. Really great customer service

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

July 29, 2018

Uninstalling this app is a nightmare. It injects code that broke my store!!! Stay away

Store

D2a2

Using app

About 5 hours

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the issue that happened. Some of your theme's code was conflicted and it caused a temporary issue which was handled timely by our team. We assure you for better services as the app is much enhanced and stable now. Try it again please.

5 / 5 Share

July 6, 2018

Love this app, it improved the appearance and functionality of our store 100%! It's everything you are looking for from recently viewed, to trending products, even best sellers, and recommended products. This app handles it all from one convenient and easy-to-use place. We use a modified products page for the majority of our shop and had a couple issues with the install. Their support team has been excellent in helping us resolve those issues to get the app working for us. 5-stars!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

Awesome Support really tryng to solve your problem very quickly and find the best solution. Good Quality and Good Pricing. It is realy easy to use and compared to other it is the cheapest solution.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

1 / 5 Share

June 12, 2018

Had an issue with the app where the recommend product is not showing on the cart page. Contacted the support, only after a day after they showed me a javascript snapshot and told me to delete the javascript assuming I know how to do it. After I asked them yet again how to do that, they told me to contact store developer?! Not sure why they can't just go in and solve the issue for me but I won't even bother asking them again. Plus, all the recommended products are the same among all product pages. UNINSTALL NOW.

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

We apologise for the issue you had with the app earlier. Our support team asked you to resolve the javascript errors in your store which was from your store theme. As the issue was from your theme, we were not able to fix that as it was beyond the scope of our app setup service. We will be happy to help in future whenever you would like to use our apps again.

5 / 5 Share

June 12, 2018

Multiple up-sell algorithms, and free styling customisation. Total bargain.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

June 9, 2018

the app is working well for me so far. it's super easy to setup. matches my theme very well.

Using app

22 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 17, 2018

the app is working well for me so far. it's super easy to setup. matches my theme very well.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2018

ver nice and simple to use app..

Using app

About 1 year

Total reviews

3

Average rating

5.0

3 / 5 Share

May 14, 2018

Uinstalled the app and now when I try to checkout on my store I get this message: GET https://wiser.expertvillagemedia.com/recently-viewed-new/app/CreateDraftOrders/?evmcallback=jQuery... 500 (Internal Server Error) Customers can't order anymore!!! How can I remove completly this app please? Edit: thanks to the support, responded really quickly and removed the files that were causing troubles.

Using app

About 1 hour

Total reviews

4

Average rating

4.5