RecoverMyCart
Recover My Cart
Rating
3.9
feedback
141
chart
#10,191
All reviews
Review RSS Feed
Dec. 1, 2025
Suddenly it stopped working, and contacting customer service yielded no response. No emails have been sent for over a month. Not recommended for use！
Nov. 29, 2025
Today is November 29th, and the most recent email was sent on October 19th. This plugin hasn’t sent any emails for over a month. Don’t use it!
July 31, 2025
I've had Abandoned Cart recovery emails for years. It works well but lately I've had bot attacks with 100 fake email addresses signing up for my mailing list every hour and leaving 1 item in their shopping cart triggering hundreds of abandoned cart emails to me every day. I can delete the email addresses with my email provider and make sure my Shopify sign up pop up has Captcha but I can't update my Abandoned Cart email templates with new picture, address and free shipping amount. I'm hoping by updating them I might secure them from bot attacks? The problem - their templates won't update after a test and save - and they don't offer a SAVE button. The bigger problem - There is no customer service by this company. No email, chat or phone. If I had any customer service response at all, I might be interested in paying for other services, like FB messaging if I understood it better but they will never know, and now I might never be able to update my abandoned cart emails. Too bad. They were a great company when I first signed up.
Oct. 25, 2025
All of a sudden app stopped sending customers emails. It’s been 5 days and no emails sent. I am waiting for a response from support to fix this issue. UPDATE: Started working again after I uninstalled the app. Now several months later the same issue has happened again. However this time it's not working. I get charged every time I install the app so they are basically stealing money from me and I can't get ahold of anyone. Emails keeping bouncing.
March 29, 2025
Over a month at customer service and still I haven't resolved my problem with the popup that doesn't work properly to my store. Conversation with Marsello Started on February 22, 2025 at 04:05 PM as per today March 29th. I used to love this app but I can't recommend it to anyone. Stay away guys and look other options if you have a serious business.
Dec. 6, 2024
July 6, 2024
Sono molto soddisfatta di questa app! La uso da un paio di settimane e ho già recuperato tantissimi carrelli abbandonati. Sicuramente continuerò ad usarla! È fantastica!
Thank you so much for taking the time to leave us a review. We're glad you're enjoying the platform so far!
Dec. 24, 2023
Amazing experience with the app! It works very well and the configurations are also very easy to do, even for people without experience in the area. Is has been helpfull and recovered a lot of abandoned carts
May 28, 2023
.................................................................................................... amazing app and highly recommend
Nov. 21, 2025
Have been using it for over 3 years. Converts amazingly- I will stay with this App bc it has helped me recover hundreds of thousands of revenue. So worth it. Super easy to set up.
Oct. 13, 2021
This app helps us to capture more customers that otherwise may not have purchased. Great app. I fully recommend it
Thank you for your review!
July 13, 2021
Great app. I have retrieved multiple abandoned carts using this app. Will definately reccomend!!! Definately worth the $19
July 4, 2020
I love this app. So far it has helped me to recover over $300,000 in sales through the abandoned cart feature! That's a lot of sales I might never have gotten without this great app! Use it, and love it :)
June 28, 2020
Great App! Helps us have more orders complete. Sometimes we are really surprised how much money people forget to leave in our online store)) And then they get back! Thank you!