All reviews

Rating Breakdown

  • 5
    84% (118 ratings)
  • 4
    5% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    9% (12 ratings)

Reviews with Text

  • 99% (140)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2020

Great App !!! we've been able to recover $21989.65 with this app this is a must have for any ecommerce

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2020

Very helpful app that is well thought out and works straight out of the box. Easy to get set up. Happy with the results so far

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 23, 2020

I used this app to help with my abandoned cart issue, and I had my first recovered cart. So far so good.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2025

Yes a excellent job by you guys.. it’s working very well thanks for your making a great app.. Awesome thank you

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2020

I am very happy with the app. I have great results in recovering abandoned carts with the email system. At sohotswimwear dot com you can purchase the best swimwear and resort wear with FREE SHIPPING for domestic orders!!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 5, 2020

We are very happy with this app. It does everything it should and we find that our Abandoned Cart recovery has significantly improved. Couldn't recommend it more :)

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

I used this app to help me with my abandoned cart recovery and its done an amazing job! I am super happy and its helped my store recover a lot of abandoned carts. Super Happy!!!! Highly Recommend.

Using app

20 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 6, 2020

The design is good and the app is very easy to use. I have recovered a handfull of abandoned carts but I'm open to more suggestions on how I can improve it. Thanks

Using app

15 days

Total reviews

9

Average rating

4.8

5 / 5 Share

Jan. 19, 2020

big ole 5 star for you guys bcz the profits be roooooolllling in!! maaan the money ive made from abandoned cart recovery is like selling shovels during a god dang gold rush. I have so much love and respect the developers of this gem of an app bcz man my pockets keep chachinging like a sale on sliced bread. y'all deserve a big pat on the back bcz mannnnn the sales be piling up the dang toyotathon down on main street. big blessed much love and support the troops. love you

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

Fantastic app. Easy to design the e-mails, and choose how many e-mails you send, and, when you send them. Would love some more features with tweaking graphics but overall I'm super happy and we're seeing people return to complete abandoned sales.

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 27, 2019

At first it worked well and then none was recovered. I doubt that if the emails were delivered successfully. I tried to contact the team and never got response! I have decided to delete the app.

Store

Mayzia

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your review - We are sorry for the initial delay in replying to your email. I've reached out to you with a couple of ideas to improve your recovery rate.

5 / 5 Share

Oct. 9, 2019

This app does a great job at sending 3 follow up emails to abandoned cart users. It's basically a big upgrade from the one that Shopify offers.

Using app

22 days

Total reviews

10

Average rating

4.3

2 / 5 Share

Sept. 13, 2019

The app stopped working and there's no way to contact support. The email gets returned and their website offers no options. We used to love it before that. I hope it can get fixed.

Using app

7 months

Total reviews

7

Average rating

4.0

Developer Reply

Thanks for getting in touch with your review. I've been looking for your email in our system but can't find it sorry. Have you tried emailing us at [email protected] ?

5 / 5 Share

June 18, 2019

I've been using this for a few months now...no glitches and it has recouped over $300 already. I can't comment on support because I haven't needed any, how great is that?!

Using app

7 months

Total reviews

3

Average rating

3.7

2 / 5 Share

May 16, 2019

The good: Very nice and easy to use interface. Very well thought out settings. So why 2 stars...? The email delivery rate is well below acceptable levels. all emails were set with a bcc and I have found non-delivery issues daily. The proof is in the stats- in the 30 days I had switched from the basic Shopify cart abandonment, my recovery rate went from 14% to 9%. Too bad- because the email look cleaner and have the ability to try to recover with more than one email would be nice.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for bringing this to our attention with your review. It is very strange that your recovery rate went down. It usually goes up after the switch! We would love to work with you to get this up past 14%. We are looking into your account with us to see what's going on and will be in touch via email soon.

5 / 5 Share

May 13, 2019

Everything was as they said it was going to be. Very easy and clean - super excellent! I tried a few others and this one is by far the best.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2019

This app has helped me recovered hundreds of dollars with the abandoned cart. I'm a new business--not even a year old yet--and each dollar recovered helps towards my bottomline. It helped pushed my abandoned cart recovery up to as much as 7% last month! I need to tweak my email some more but right now it's giving me great results!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2019

Handy little app. Helps streamline abandoned cart and exit recovery. Not sure how accurate totals are as there appear to be double ups in my exit intent lists but other than that I can't fault it.

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 13, 2019

I gave this app a try and I am well impressed. The ROI is awesome with this app. This is a must for every shopify store.

Using app

19 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 8, 2019

We are so thrilled with this app and we see the benefit of it day after day! Thank you! www.inheritco.com

Using app

Almost 2 years

Total reviews

10

Average rating

4.9