All reviews

Rating Breakdown

  • 5
    96% (397 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2023

Sinchain was absolutely amazing, he gave me the best customer service experience. I love how swiftly he was able to make changes and reassure me every step of the way. Knowing that you're in safe hands and that people are willing and wanting to help you when needed makes the experience 100x better. Sinchain was excellent at understanding what i needed done and because of him this app is getting 5* from me!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2023

Amazing app and staff. Loved the support and how smooth the onboarding process was. The app is highly effective too

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

Had a great experience with this app works well and is easy to use. if you have i question or want a change in the app the staff is always there to help and with succes! Thanks.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

I'd suggest using them if you're looking for a software to mange subscriptions. Live chat tool is helpful.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Great customer service and easy user friendly settings and controls. I use it for my monthly class subscription. (a digital product)

Store

ANEKYWA

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Absolutely awesome customer service! I tried to figure out set up by myself, then hopped on the chat for extra help and Sinchain had me set up in like 15 minutes! Thank you so much for making my life so much easier.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

I was using Bold Subscription and now I'm using Recurpay and it is so much easy. They help you set it up and if you have any questions they answer you right away.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2023

ABSOLUTELY OUTSTANDING CUSTOMER SERVICE. I changed my theme, ran into issues, messaged the chat and was told I would get a reply the next day. 5 mins later I got a reply, got my issue sorted and had a laugh with Sin Chain at the same time. Honestly what a top team behind this app. Could not fault and highly recommend

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2023

So far, so GREAT!! I was housing my subscriptions in an outside service but bringing it together with my website will be amazing!! I am very impressed so far! And the customer support was top notch!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

Sinchain is amazing! literally solved my problems within minutes! Fast, Polite and Talented! Highley recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

I've been searching for the ultimate subscription app that offer a wide range of customized functionality since my business model and store is pretty complicated. Recurpay is the only one in market that does what i need, i have uninstalled/removed the rest of subscription apps and now Recurpay does the job. However, this review is mainly about their customer support under Sinchain who actually answered all my questions and customized what i needed in widget/plans/notification .. etc shout out to Sinchain and I hope Recurpay management read this review and promote Sinchain :) You are in good hand with Recurpay and Sinchain.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

Great app and the costumer support is always available to help. The app is very easy to install and use.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2023

Customer service so helpful regarding plan not carrying over to new theme version. Very quick to make the correction, and explaining how to keep it from happening again. Don't lose customer by making the same mistake reinstall the app on the new version.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Best customer service on Shopify. Went above and beyond to help integrate their app into our store. Really wonderful experience.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

With just a couple of clicks with easy to install, and working perfectly. Thank you for offering the free app!

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2023

Customer service has been amazing! There are some quirks around pre-paying for subscriptions that I wish were easier to manage. I will have to go in and turn off subscriptions after a one-month pre-order period. You'd think there would be a way to automate that. Otherwise, just for the customer service to help me fit the app to my needs makes this app worth the fees.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 8, 2023

Great support, the app works great, everything is straightforward, design is universal, sleek. Would def recommend!

Store

Flow

Using app

24 days

Total reviews

12

Average rating

4.6

5 / 5 Share

April 7, 2023

Great service! really fast and positive can do customer service. Will continue to use there service as there customer service is brilliant

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2023

App works great, easy to use and awesome quick costumer service. Needed some help with modifications for our custom theme and got help within few minutes! 5/7 would recommend.

Using app

About 2 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

April 7, 2023

Excellent service. Very thorough and did everything possible to ensure the subscriptions were set up smoothly. Unmatched service from Sinchain

Using app

About 21 hours

Total reviews

4

Average rating

5.0