Recurpay Subscriptions App
All reviews
This app is great. One issue with a payment, which is most likely customer related, and their team helped walk us through to get it resolved. Great customer service.
Tres bon service client je recommande
Sanchain was very helpful and was quick to respond and solved my issues. I am very happy with the service
So far so good. This is the only app I could find that would let you have auto-cancelation, fixed schedules and multiple recurring options. They also have fast and prompt support. A typo was fixed in less than 24hrs after I reported it.
I had a change I was trying to make to app this morning. Used the CHAT feature on the page and typed in my question/change i wanted made. The tech support person came on-line about 5-7 minutes later and made the change immediately. Problem fixed in under 10 minutes total time. I wish all my Shopify Apps had the same level of service and assistance.
This app is extremely laggy and we have had a variety of issues with orders actually being placed automatically. Screen load times take upwards of a minute.
Hi Balanced Beings team, These are serious issues and not the experience we build for. Load times of a minute and orders not processing automatically would frustrate anyone. What makes this harder is that we never got a chance to dig into it with you directly as there was no chat initiated. Performance and order reliability have been areas of significant improvement since this review. If you are ever open to reconnecting, reach out at [email protected] and we will start fresh. Shubham | Merchant Happiness Team, Recurpay
I highly recommend this app—it's been consistently reliable, and the website’s visual design is both appealing and user-friendly. I love how clearly it displays discounts, and the backend of the platform is simple to navigate. Huge thanks to Sinchain for the excellent support in helping me resolve an issue with the draft date.
Fantastic Subscription App with Great Support The interface is intuitive, setup was straightforward, and the flexibility in customizing plans and frequency really fits our business needs. What really stood out was the support, the team is super responsive and helpful, even with more detailed or technical questions. They made sure everything was working exactly how we wanted it to. Highly recommend Recurpay for any e-commerce store looking to offer a seamless subscription experience.
迅速な対応で助かりました 毎回レビューの記載を求められるのは大変ですが、できる限り協力しています
great service from Sinchain! they always help immediately and have a great app
Great customer service and very helpful when setting up the various subscription plans.
The app is serving us very well so far. Big thanks to Sinchain for quickly implementing a solution for us.
Sinchain was an amazing support person!
We migrated from Yotpo to Recurpay. The customer service was fast, helpful and marvellous. Ajsar & Rizwana made my onboarding simple and are always available with fast help. Loved my first experience. Hans
Extremely satisfied with the seamless integration handled by Ajsar and the team. Any issues that arose were quickly addressed and resolved, making the entire process simple and straightforward. By far, the smoothest migration we’ve experienced. Special mention to chatbot Sinclair, who was incredibly helpful — quick to respond and excellent at explaining product features in depth. This made our decision to transition from Loop to Recurpay much easier and more confident. Highly impressed with the overall experience.
I am extremely pleased with the features and ease of use of the subscriptions products. Even more, the onboarding help from Rizwana and Ajsar was very straightforward and informative. They have been an excellent resource for growing my sales!
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