All reviews

Rating Breakdown

  • 5
    96% (397 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

April 6, 2023

Easy to use, clean layout. Even if you can't figure out somethings, the tech support will be there to help you resolve your issue right away.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

I was able to set things up with the chat help that was a LIFESAVER!!!! I HIGHLY RECOMMEND this app! The chat feature was fast and efficient.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 5, 2023

We switched from Recharge to Recurpay a couple weeks ago. So far everything is working as expected. We had some hiccups in the transfer due to issues on the Recharge side, but Recurpay did a great job of handling everything. The chat support is fantastic. They reply promptly and the agents either know the answers or can get them very quickly. I'm giving 4 stars because I would like the ability to sort subscriptions by next order date, as this helps us with planning. It's also is a challenge that we can't update payment information or create new orders and enter payment manually within Recurpay as we could in Recharge. I understand this is because of how payments are processed, but it does create a roadblock for us when helping our customers. All in all, it's much better and cleaner than Recharge as it doesn't create duplicate listings and, so far, it always functions as intended without a bunch of random glitches.

Using app

About 2 months

Total reviews

5

Average rating

4.4

5 / 5 Share

April 5, 2023

Great user-friendly interface with all the features you need. Excellent customer support as well with Live Chat included. Recommend.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2023

Does what it says and the support team is super friendly. The app integrated in to my custom website design like it was meant to be there. LOVE IT Thanks

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

The best service. thank you Recurpay team! Chief Panthomath helped me with the setting up and adding some plans to my subscription, and helped me with feature he detected was wrong from my view in the website, without me asking for it. It was very helpful his service

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

Helped me transfer all of my subscriptions from another app. Very helpful and insightful. Whole process was complete in about a week.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Great app. Great support. Had a little issue and it was sorted for me within 5 mins by a very enthusiastic sinchain! Top service!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Many of our customers have been asking us about subscriptions, and we could finally add it to our website with the help of Recurpay. They have a great support team, and always attended to my to my never ending list of questions. Thanks Sinchain :)

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

March 30, 2023

The app has been great in getting me recurring orders, and the customer service has been absolutely fantastic. I'd highly recommend.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Unbelievable service! Second to none support. Nothing was too much. So happy i installed this app. Its so easy to use and instal and their support team is super quick to respond to enquiries and get them resolved. 100 stars if i could give them

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2023

Tuve un problema y me lo solucionó al instante. Un soporte muy rápido. Fácil, sencillo y sin rodeos !!! :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

Extraordinaire franchement l'équipe est top au moindre soucis vous pouvez les joindre et il vous explique tout. Franchement une super app avec un service client incroyable !

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

Excellent knowledgable friendlly and fast! from start to finish very profesional and got me up and running!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

I received personalized support from the live chat that helped me with adding products to the homepage and now they show the monthly subscription with RecurPay since the theme didn't show the monthly subscription. Thank you!

Store

Upsell

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

Helped on live chat instantly to help us overcome some issues with the theme. Everything was sorted and up and running within 10 minutes!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

Very quick customer service, Sinchain helped me with all my questions and gave me step by step instructions on how to do certain things! very good app! So happy I found them!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2023

SO helpful and friendly. Seriously. The best customer service ever. AND, it's a great app! I'm so excited

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2023

amazing customer service, they were able to custom code my request within a few minutes, great result

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

great little app, so handy. the staff are so helpful with all problems, just ping them a live chat and get a response and assistance straight away.

Using app

2 months

Total reviews

1

Average rating

5.0