BOLD Memberships
Memberships App for Shopify
Rating
4.4
feedback
296
chart
#1,988
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
24%
-
Less than a year
47%
-
More than a year
26%
Reviews Summary
The reviews for the BOLD Membership App on Shopify are a mix of positive and negative feedback. Positive aspects highlighted include excellent customer service, quick response times, and helpful support team members such as Irfan, Brysen, Esha, Hamza, and Naman. Users appreciated the app's functionality in simplifying business operations and generating revenue. Additionally, the app was praised for its ease of use once set up properly. On the other hand, negative feedback focused on issues with customer service, bugs in the app, slow response times, and difficulties in setting up the app correctly. Some users experienced problems with the app not working as expected, causing frustration and impacting their online store's performance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 8, 2024
I was in an extreme hurry to get the BOLD membership App running on my Shopify store, therefore I contacted the support team 3 times in 24h and they all were extremely kind and made it possible to launch my webpage with the membership I wanted in time!
Feb. 2, 2024
Irfan is the best rep at Bold, if you’re lucky enough to get him, no one else helped for weeks — Irfan fixed 6,700 product errors in less than 24 hours. Irfan is amazing! Thank you Bold.
We are so glad to hear that Irfan was able to help you so effectively! We will be sure to pass along your kind words to him. Thank you for your feedback!
Jan. 30, 2024
Their customer service is really bad. They sent an email instructing me to reply back to the email after I completed a step. I then receive an email chastising me for sending them an email.
We are so sorry to hear about your experience with our automated system. We will certainly review our process and work to do better! Thank you for your feedback!
Jan. 5, 2024
We've had this app installed since 2020 and have generated over 6-figures in membership fees. Grateful for this app and all the support we've received from Bold. Note - we did have several issues with this app when we switched over to another theme that required a lot of back and forth to get the functionality right. Thankfully that is all behind us.
Thanks so much for your review! We appreciate your open feedback and are so happy to hear of your amazing growth! Our team will always do all we can to help when encountering bumps in the road. We hope you see much more success with Bold in the future! Thanks for choosing Bold!
Dec. 28, 2023
Great Support
Thanks for the great review! We are glad to hear that our support team was able to assist with your inquiries. Thanks for choosing Bold!
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