Rating

4.3

feedback

82

Reviews

chart

#5,666

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    45%
  • Less than a year
    34%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify app are quite mixed. On the positive side, many users praise the excellent customer service provided by the support team. Customers mention specific representatives like Chintak, Jade, Taylor, and Naman who were extremely helpful and knowledgeable in resolving issues quickly. The app itself is also appreciated for its functionality in managing memberships and subscriptions effectively. However, on the negative side, some users have faced challenges with the app's integration with Shopify orders, coding discrepancies, and slow response times from customer support. Issues like missing key features, bugs, and difficulties in syncing data have been highlighted by a few users.

Highlights

Excellent customer service and support
App functionality and effectiveness
Challenges with integration and coding discrepancies
Missing key features and slow response times
Bugs and difficulties in syncing data

Rating Breakdown

  • 5
    67% (55 ratings)
  • 4
    13% (11 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    15% (12 ratings)

Reviews with Text

  • 99% (81)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 14, 2026

This app has been great however it doesn't sync sign ups within Shopify orders. So you have to address any customer support issues outside of Shopify within the payment app. It would be so much better if it all synced together like it does with the Bold Subscription app.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 28, 2025

Store

ZYNNI

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Great customer service!!!

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

March 4, 2025

We ran into a problem and Bhumi was very helpful in navigating the solution.

Using app

Over 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 19, 2024

Jade and Taylor were super helpful. Bold give brilliant support.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! We're glad our team was able to help.

All reviews

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