![BOLD Memberships for Shopify](https://cdn.shopify.com/app-store/listing_images/8c178f9d5e82544c151d4c5c73defadd/icon/CI_f-LLUuPsCEAE=.jpeg)
BOLD Memberships
Memberships App for Shopify
Rating
4.3
feedback
300
chart
#2,512
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects include excellent customer service, quick responses from support team members like Chintak, Irfan, Esha, and Hamza, and the app's ability to simplify business operations and increase revenue. Customers appreciate the helpfulness and knowledge of the support team in resolving issues and setting up the app. However, negative feedback revolves around issues with the app's functionality, such as coding discrepancies, bugs, slow customer service responses, and problems with membership features like discount codes and timing of member-exclusive products. Some users also experienced difficulties with the app's compatibility with modern themes and recurring issues with customer tags and payments.
Highlights
Rating Breakdown
All reviews
Oct. 15, 2024
Chintak quickly answered a question about membership fees that I have been searching hours for on my own. In case anyone else was wondering how to refund membership fees, you need to do it through Stripe. Thank you!
Sept. 17, 2024
Chintak (CS Rep) was very fast to respond and knew his stuff. Great experience!
July 18, 2024
Aman has helped us, and several other staff. Helpful in fixing any issues or bugs with the membership app. We've found it suits our purposes for a custom theme on shopify. It has had the odd bugs, but the staff help us fix this when they come up.
June 29, 2024
The BOLD Member ship Liquid Installation guide is extremely disappointing. The instructions they provide often have significant coding discrepancies, with mismatched code and files that don't align with the Dawn theme. The only recourse is to contact their team for installation, which can take several days. I'm paying for a service, so why do I need to write code? Why doesn't the code match yours? And why do I have to wait 3-5 days? This is unacceptable
Store
My Store
Using app
About 1 month
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