BOLD Memberships App for Shopify
Developer
View on App Store

Rating

4.3

feedback

86

Reviews

chart

#3,908

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    45%
  • Less than a year
    35%
  • More than a year
    15%

Reviews Summary

The Shopify App has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer service, quick response times, knowledgeable support team, and helpful assistance in resolving issues. Users appreciated specific support representatives like Chintak, Irfan, and Naman for their efficiency and expertise. The app was praised for its functionality in managing memberships and subscriptions effectively. On the other hand, negative feedback focused on issues with customer service, app bugs, lack of key features like discount codes, and compatibility problems with certain themes. Some users expressed frustration with recurring problems and difficulties in communication with the support team.

Highlights

Excellent customer service and knowledgeable support team
Efficient resolution of issues and quick response times
Functionality in managing memberships and subscriptions effectively
Issues with customer service, app bugs, and lack of key features
Compatibility problems with certain themes and recurring problems

Rating Breakdown

  • 5
    66% (57 ratings)
  • 4
    13% (11 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    16% (14 ratings)

Reviews with Text

  • 99% (85)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 28, 2025

Store

ZYNNI

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Great customer service!!!

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

March 4, 2025

We ran into a problem and Bhumi was very helpful in navigating the solution.

Using app

Over 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 19, 2024

Jade and Taylor were super helpful. Bold give brilliant support.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! We're glad our team was able to help.

5 / 5 Share

Oct. 15, 2024

Chintak quickly answered a question about membership fees that I have been searching hours for on my own. In case anyone else was wondering how to refund membership fees, you need to do it through Stripe. Thank you!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that Chintak was able to help you so quickly! It's always our goal to provide excellent customer support. If you have any other questions, please don't hesitate to reach out.

All reviews

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