Rating

4.2

feedback

81

Reviews

chart

#4,680

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    44%
  • Less than a year
    35%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick response times, and knowledgeable support team members. Customers appreciate the help they receive in troubleshooting issues and setting up the app. On the other hand, negative feedback revolves around issues with syncing data within Shopify orders, coding discrepancies in installation guides, and limitations in customization options. Some users also experienced difficulties with customer tags resetting and disappearing, leading to customer access issues. Despite these challenges, the app is praised for its functionality in managing memberships and subscriptions.

Highlights

Excellent customer service and knowledgeable support team
Challenges with syncing data and coding discrepancies
Limitations in customization options
Issues with customer tags resetting and disappearing
Functionality in managing memberships and subscriptions

Rating Breakdown

  • 5
    67% (54 ratings)
  • 4
    14% (11 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    15% (12 ratings)

Reviews with Text

  • 99% (80)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 14, 2026

This app has been great however it doesn't sync sign ups within Shopify orders. So you have to address any customer support issues outside of Shopify within the payment app. It would be so much better if it all synced together like it does with the Bold Subscription app.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 28, 2025

Store

ZYNNI

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Great customer service!!!

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

March 4, 2025

We ran into a problem and Bhumi was very helpful in navigating the solution.

Using app

Over 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 19, 2024

Jade and Taylor were super helpful. Bold give brilliant support.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! We're glad our team was able to help.

All reviews

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