BOLD Memberships
Memberships App for Shopify
Rating
4.3
feedback
302
chart
#1,840
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
29%
-
Less than a year
45%
-
More than a year
24%
Reviews Summary
The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects include excellent customer service with responsive and knowledgeable support representatives like Jade, Taylor, Chintak, Aman, Irfan, Brysen, Esha, Hamza, and Nikhil. Customers appreciate the quick responses and assistance provided by the support team in resolving issues and setting up the app. Additionally, the app is praised for its functionality in simplifying business operations and generating revenue. On the other hand, negative aspects highlighted in the reviews include challenges with app installation, coding discrepancies, slow customer service responses, bugs in the app affecting customer experience, and limitations in features such as discount code options and membership duration choices. Some customers also expressed frustration with recurring technical issues and discrepancies between the app and payment platforms like Stripe.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 4, 2025
We ran into a problem and Bhumi was very helpful in navigating the solution.
Nov. 19, 2024
Jade and Taylor were super helpful. Bold give brilliant support.
Thank you for the review! We're glad our team was able to help.
Oct. 15, 2024
Chintak quickly answered a question about membership fees that I have been searching hours for on my own. In case anyone else was wondering how to refund membership fees, you need to do it through Stripe. Thank you!
We're thrilled to hear that Chintak was able to help you so quickly! It's always our goal to provide excellent customer support. If you have any other questions, please don't hesitate to reach out.
Sept. 17, 2024
Chintak (CS Rep) was very fast to respond and knew his stuff. Great experience!
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