Rating

4.3

feedback

84

Reviews

chart

#5,172

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    44%
  • Less than a year
    36%
  • More than a year
    14%

Reviews Summary

The Shopify App has received a mix of positive and negative reviews. Positive aspects include excellent customer service with specific mentions of helpful and knowledgeable support representatives like Chintak, Irfan, and Naman. Users appreciate the quick responses and assistance provided by the support team. The app itself is praised for its functionality in managing memberships and subscriptions effectively. However, some users have faced challenges such as bugs, lack of key features like discount codes, and issues with integration with modern themes. Customer service is highlighted as a major strength of the app, with many users expressing gratitude for the support received.

Highlights

Excellent customer service and knowledgeable support representatives
Effective management of memberships and subscriptions
Challenges with bugs and lack of key features
Integration issues with modern themes
Gratitude for the strong customer service

Rating Breakdown

  • 5
    68% (57 ratings)
  • 4
    13% (11 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    14% (12 ratings)

Reviews with Text

  • 99% (83)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 14, 2026

This app has been great however it doesn't sync sign ups within Shopify orders. So you have to address any customer support issues outside of Shopify within the payment app. It would be so much better if it all synced together like it does with the Bold Subscription app.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 28, 2025

Store

ZYNNI

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Great customer service!!!

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

March 4, 2025

We ran into a problem and Bhumi was very helpful in navigating the solution.

Using app

Over 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 19, 2024

Jade and Taylor were super helpful. Bold give brilliant support.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! We're glad our team was able to help.

All reviews

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