Referral Program ‑ Shopjar
Shopify Referral App and Affiliate Marketing app
Rating
4.8
feedback
98
chart
#1,891
All reviews
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May 24, 2025
Ramesh really helped me on a good level.. i had some issues with my theme with font size and padding. We hopped on a call and fixed everything step by step. The functionality of the app is amazing i would highley recommend!
Aug. 27, 2025
such an integral component to growing my business thank you for the amazing app!!!!
May 8, 2025
Nihasini is friendly, knowledgeable and wonderful to work with. I learned a great deal of very helpful information today, thank you! Love this app.
April 24, 2025
Fantastic App! With the cost of aquisition being where its at these days this app is a no brainer. Super simple set up and the support is fantastic if you have any questions. Would 100% recommend to any shopify store
April 9, 2025
Excellent Customer Service! We had an issue with our mobile display, and the response from the team was incredibly quick and effective. All our problems were resolved promptly and professionally. Special thanks to Niha for her outstanding support and helpful attitude. Truly appreciated!
April 8, 2025
Easy to set up and customer support is helpful via email. We've only had it a week but are hopeful more customers will start to use it thanks to installing it on our website home page, checkout and post purchase pages.
April 22, 2025
I'm always wary of adding Apps to Shopify. I'm not a programmer so they really need to be easy to set up and offer great support. These guys are amazing. Nothing seems to be too much trouble. They have really helped me. And not just the set up, but with ongoing questions around emailing, customisation etc etc. Brilliant service. I tried a couple of other app first for refer a friend and so glad I dumped them for ShopJar. Thanks Nihasini Madhav, you were GR8.
April 8, 2025
Shopjar is simple and straight to the point. Perfect if you don't need to have a complex refferal campaign. There is enough customization option to keep your Design line. Thanks to the support for being reactive when needed.
April 7, 2025
Great Customer Support by Nihasini for onboarding purpose. It was quick and very helpful.
April 1, 2025
The customer service offered by Madhav was amazing! We were able to go through the systems easily, and manage every question successfully.
March 20, 2025
I have not been impressed by this app. There is no way for me to input my affiliate's paypal information for them, I cannot update their affiliate code without errors, features are hidden, and the interface is not comprehensive. Reports are confusing, I can't tell if my automatic payments are making it to my affiliates too. Not to mention their only hours of availability for onboarding or customer service meetings is 1AM-9AM or 6PM-12AM? Why do you not have availability for meetings during regular business hours? Not impressed.
We’re truly sorry your experience and please accept our apologies. Our support calendar looked sparse because most business-hour slots filled quickly due to heavy demand. We’ve now opened additional slots to make booking easier. A few points that may help right away: Adding a PayPal address – You can enter (or edit) an affiliate’s PayPal email in the Affiliate Profile section. Affiliate codes & reports – Both should update without errors, and automatic‐payment status is visible in the payouts tab. If you’re seeing something different, we’d like to investigate and fix it for you. We’ve been trying to reach out in-app and by email so we can walk through these items together, but haven’t heard back yet. So we're replying here. Whenever it’s convenient, please email us at [email protected]. We’ll be happy to jump on a call, review your setup step-by-step, and make sure everything is working smoothly. Thank you for giving Shopjar a try, and again, our apologies for the inconvenience. We look forward to getting this sorted for you.
March 3, 2025
It was absolutely perfect! A huge thank you to them for their incredible service and support. Everything was beyond my expectations, and I couldn’t have asked for a better experience!
May 13, 2025
I’ve been attempting toi integrate the ShopJar Referral Program app for several months now, and while it has potential, the Klaviyo integration is a complete letdown. Despite both ShopJar and Klaviyo pointing fingers at each other, the integration remains unreliable and far from ready for prime time. For our business, seamless, on-brand transaction emails via Klaviyo are non-negotiable, but this critical feature consistently fails to deliver. I’m beyond frustrated—ShopJar could be a game-changer, but the broken integration makes it unusable for us. Until this is fixed, I can’t recommend it.
Feb. 6, 2025
Just got it set up and it was a breeze. I love the simplicity. I looked at other apps and there were way more bells and whistles than what I needed. I had one question about how a slightly complex reward might be handled and Madhav was really helpful and gave me confidence that it will work as planned. No sales from this system yet (only up for 1 day) but I am sure that those will come soon. Awesome app.
Jan. 31, 2025
Jan. 30, 2025
Great app. Easy to setup the referral system. Madhav and Saran were very helpful to assist me in setting up all the features I wanted. Thanks
Jan. 29, 2025
Easy to use tutorial videos. app is very straight forward and easy to use itself. Customer service is great. Specifically Madhav who has helped me tremendously figure out an error I was getting and explained things to me and how to avoid in the future. Madhav was very helpful, so if the rest of the team is like him they are great!!